Xavier was immediately available for assistance regarding the rental via phone. The process was very simple to reserve a bike on-line. I only called beforehand to ensure that he would have a scooter available with 1 days notice before paying the 50 euro deposit.
Milan dropped the scooter off at our hotel room on-time and after 10 minutes of paperwork we had the keys and were ready to go. Very convenient.
There was a delay in the return time but Xavier texted me to ensure it would be acceptable, no problem.
Overall very convenient and easy to use. A bit pricey but considering the drop-off/pick-up at your hotel service I found the price to be reasonable.
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