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“Nice and trend”
Review of Ralph's

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Ranked #2,296 of 17,738 Restaurants in Paris
Cuisines: American
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Restaurant details
Dining options: Breakfast, After-hours, Reservations
Neighbourhood: Saint-Germain-des-Pres
Reviewed 11 May 2014

It was very close to our hotel. We've been there with kids and no reservation and even then we were very well received. Don't have any prejudice of beeing in an american flag. The food is very nice. The place is very charming. Will try to go only with couple or many friends next time.

Thank Renata304560
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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283 - 287 of 827 reviews

Reviewed 1 May 2014

We arrived a few minutes early for our luncheon reservation on a rainy day in Paris. Wed made the reservations a week ahead from New York City. A young English host escorted us to our table and when I asked if he could check our (wet) coats, he said, "oh, like the airport," which was not only a stupid remark but obviously unnecessary.

We sat down and waited for 10 minutes for someone to approach the table. A young waiter arrived, and although this is an American restaurant, he spoke not a word of English. Well, OK. I conjured my limited French to ask for water and a bottle of wine. Then we asked again. And again. As time passed, first a small bowl of cold, fried green olives arrived. An odd and tasteless choice for a city renowned for its cuisine. Next, a basket of two slices of rye bread (the only bread I've ever eaten in Paris that actually tasted bad) and frozen butter arrived. Our luncheon order was taken. The water took 20 minutes to arrive and it took a full 35 minutes for the wine to be served, despite the fact that having the wine might have made the time pass a little more pleasantly. About three minutes after the wine arrived, the food was served, pretty much eliminating the whole point of a full bottle of wine.

I had a ceasar salad with chicken. The chicken was barely cooked and for some strange reason, the salad was littered with a dense layer of chives (though even an adventurous chef might question the wisdom of allowing the flavor of green onion to overwhelm what might be a delicate anchovy taste).

My partner had cod. It sat forlornly on a bed of mashed potatoes, a white fish on white starch on a white plate. Calling Ralph! Is there a food stylist in the house?

Again we waited (and waited) for someone to take our plates. The people next to us asked for coffee, which arrived with a lump of caramel popcorn in a steel ice cream dish. They seemed not to know what to do with it. With dirty dishes before us, I thought a trip to the rest room might encourage someone to clear the table, and as I passed the service area, I spied a line of easily a dozen bowls of caramel popcorn, each sitting exposed to the air, hardening (I imagined). No wonder the nearby diners didn't know what to do with it; it might have been better served with a small hammer.

We asked for the check 4 times over 20 minutes. When it came, I asked the waiter to put a 20% tip on the charge. He seemed aghast and left the table. The maitre d' arrived and asked me why I didn't want to pay for the wine? And quite knowingly, he asked, "Was the service slow?"

Yes, indeed, lost in translation. We paid in cash (and while this ghastly experience cost $250, the tip got smaller than originally planned). When I asked the waiter to retrieve our coats, he told us to go the host station outside, in the rain.

The English host was aghast that he'd sent us into the rain. We actually felt liberated from the worst dining experience I have ever had in more than 25 trips to Paris.

Stay away. Enjoy crepes in the Tuilleries. Eat falafel in the Marais. Enjoy casual dining at Publicis drugstore. Or eat in any brasserie, where the food will be better, the prices fair and you may even find a French waiter who doesn't seem to hate his life.

    • Value
    • Atmosphere
    • Service
    • Food
3  Thank Rosemary-NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2014

We went for lunch without having booked on a beautiful spring day. The outside patio was full so were sat inside, by the window, so it was like sitting outside. The staff was very helpful and the whole setting is beautiful. The decorative flowers, the paintings in the walls, the big fireplace, it was like being inside a rich mansion. The restrooms were also impressive. As for the food, it is definitely pricey, the burger is good but small. I would return for the experience.

2  Thank laura30_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2014 via mobile

Very disappointing! Over price for an average-low quality burger! & not very tasty ! Show-off crowd which is not at all elegant! .... Never again, sorry.

Thank PhR1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2014

In a beautiful setting, outdoor in the backyard, this restaurant could be a great attraction and additional value to the RL Store in the same building. It's not!
The top-models looking staff acted as if they never had worked in a restaurant before. On top of that, no management supervising.
We were 10 persons and waited 1,5 h to get our lunch. Ordered wine was not served, wrong food at wrong table etc. But worst of it all: the staff couldn't care less. My dog is more sensitive to the wibes than they were. High profile and high price is not a problem for me. But then I expect a certain level.
I adore the RL stores and collections and have never been disappointed before. Please someone: organize Ralph's.

5  Thank TangoStockholm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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