We stayed here based on the fact that this place had some good reviews on trip advisor, we were very sorry,
They started drilling beside our room on the second day, there were builders looking into our room from above and beside us so that we no privacy at all, I can't list all the things that were wrong, no cleaning or fresh towel, ate breakfast in the foyer, but the worst thing is that this establishment only wants your money, The manager's name is Eric, rudest person I have ever met.This manager and his arrogance are not the norm of Paris which I loved. We left the hotel after two of our four night stay, the manager said if we weren't happy we could leave, little did he believe we actually would be able to find any where else at such short notice, so did not offer any apology for the situation we were in!! we contacted a lovely woman online. who offered us a studio apartment for half of what this hotel cost, it was in a much nicer area of Paris with great restaurants, authentic and not the over priced tourist food you get served at places near this hotel. We were very lucky this experience didn't ruin our holiday. as an add-on this is not a family run business like one of the other reviews state, that is false. the men who work here can answer no query and only the manager can deal with issues which he does so with aggression and vulgarity. When we went to pay the bill for the two nights Eric told us that he had planned to give the stay for half price, this he only told us after making the decision to leave, presumably so we wouldn't go, we would not of stayed even at half price but it only proves the culpability of the hotel and the complete disregard for diffusing a very upsetting situation!
- Official Description (provided by the hotel):
- In a 17th century old mansion situated in a very quiet street, Hotel du Lys is one of the best offers in Paris for its location, services and reasonable prices. It is located on the left bank, in a stone’s throw from the Seine river, and in walking distance of Notre-Dame, the Louvre, the Sorbonne, the Luxembourg 's garden, Saint Germain des Prés, Beaubourg, Saint Louis island, Invalides, Sainte Chapelle and the Musee d’Orsay ... more less
- Reservation Options:
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- Also Known As:
- Du Lys Hotel
- Du Lys Paris