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All reviews library bar porte dauphine upgraded to a junior suite beautiful property concierge team rose petals arc de triomphe luxurious hotel bottle of champagne our honeymoon the entire staff beautiful room quiet neighborhood eiffel tower metro stop few blocks guerlain
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Reviewed 22 October 2017

Having stayed at many types of establishments, the St. James is a refreshing gem located in the Trocadero district. Absolutely wonderful in accommodations, furnishings, dining and a very inviting bar. And the polite, professional staff made all the difference in the world. Will most definitely return to the St. James.

Room Tip: Junior suites are fabulous.
  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Robert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laure_Pertusier, Directrice Générale at Saint James Paris, responded to this reviewResponded 6 November 2017

Dear Mr D.,

Thank you so much for your kind words that make the best incentive for all of us to continue our efforts to offer a truly personal service. We all look forward to counting you among the many guests who have chosen the Saint James as their home in Paris.

Yours sincerely,
Laure

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Reviewed 21 October 2017 via mobile

Everything work to make your stay memorable. The helpful friendly staff may you feel welcome and at home ( the experience one normally associates with a private club). The rooms are very well appointed and comfortable. The setting is very special and provides an oasis in the city.

Stayed: October 2017, travelled as a couple
Thank DavidWashingtonDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laure_Pertusier, Directrice Générale at Saint James Paris, responded to this reviewResponded 23 October 2017

Dear David,

Thank you very much for sharing your experience at our Relais & Châteaux property in Paris in such praising terms! Being a hotel and a club, the Saint James Paris welcomes only members and hotel guests during the day (the public can visit the library-bar and restaurant in the evening only Mon-Sat, Sundays for brunch, or book Guerlain treatments at the spa), and it is true that this helps us to create the warm and safe atmosphere of a family home.
We all hope to have the pleasure of serving you again next time you wish to unwind while staying in central Paris!

Yours sincerely,
Laure

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Reviewed 15 October 2017

Staff and location and comfort are above where one could imagine. They couldn't have been more accommodating and helpful in whatever we needed.
The library bar is a wonderful place to relax and read, have a nice drink or meet with friends

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Relais & Chateaux
Thank Dclaker25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laure_Pertusier, Directrice Générale at Saint James Paris, responded to this reviewResponded 23 October 2017

Dear Guest,

Thank you so much for choosing to stay with us! It is wonderful to read that we could go beyond the expectations of our guests and we are delighted that you enjoyed your Saint James Paris experience. We hope that you will visit us again soon and try the Michelin starred cuisine of Jean-Luc Rocha as well as the signature treatments of our Guerlain spa!

Yours sincerely,
Laure

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Reviewed 7 October 2017 via mobile

What you get for your money is absolutely top class service. (With the exception, for some reason, of the bar staff). Ask and it will be done - with a level of helpfulness and friendliness that is mind blowing by Paris standards.

The rooms, even allowing for the ‘crazy chic’ design, are not quite of a standard to match the service. A little ‘tiredness’ here; a spot of maintenance needed there. But all perfectly comfortable.

The Michelin star restaurant is worth a visit. The breakfasts are superb.

The concierges are as experienced and knowledgeable as you would want.

If cost is a factor, go somewhere else. But if you enjoy Relais & Chateaux hotels, this one will not disappoint.

Stayed: September 2017, travelled as a couple
Thank 3psid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laure_Pertusier, Directrice Générale at Saint James Paris, responded to this reviewResponded 23 October 2017

Dear Guest,

I thank you very much for staying with us and for taking the time to share such a precise review. We work daily and invest in a consistent manner to keep our standards, therefore I am sincerely sorry that in your room you did not entirely feel the quality you rightfully expected. We have operated some changes in our bar team recently and our new Head barman Olivier will work with his team to ensure a personal, caring and efficient service as elsewhere in our home. We all hope to have the pleasure of welcoming you back for an absolutely spotless experience soon.

Yours sincerely,
Laure

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Reviewed 1 October 2017 via mobile

My wife and I have been in many exclusive hotels. This one is by far unique: romantic, quaint, historical. The only chalet in Paris. The staff is extremely helpful and knowledgeable. Our room was exquisite with a skylight, a living room with gorgeous furniture, tv, nespresso machine. Very comfortable king sized beds. Spacious bathroom with two sinks. Excellent one star Michelin restaurant with delicious food and large selection of fine wines. A hard experience to beat. We loved it!

Stayed: September 2017, travelled as a couple
Thank matasano66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laure_Pertusier, Directrice Générale at Saint James Paris, responded to this reviewResponded 5 October 2017

Dear Guests,

Thank you so much for choosing to experience our Relais & Châteaux property in Paris and for sharing such a lovely review with the TripAdvisor community! We are all absolutely delighted to read that every aspect of your experience was ravishing, from the decor of the house, the service of my team, the cuisine of Jean-Luc Rocha and the wine selectin of our Head Sommelier, Elise Esnouf.
We all hope to have the pleasure of welcoming you and your spouse back in a near future.

Yours sincerely,
Laure

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