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“Hot water this time”

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Holiday Inn Paris Montmartre
Ranked #667 of 1,804 Hotels in Paris
Certificate of Excellence
Reviewed 13 February 2014

I returned to this hotel for third time on business because of its convenient position despite having a bad time when hot water in high floors failed last year.this visit all went well with hotel breakfast was good value room on 7th floor was quiet and good but drawback is few staff to run front desk at same time as running bar?all you can say is its clean basic and friendly staff make stay pleasant?front reception manager is nice guy who helps in any way he can!

Stayed: February 2014, travelled on business
Thank alanlowne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHIPARMM, General Manager at Holiday Inn Paris Montmartre, responded to this reviewResponded 19 February 2014

Dear alanlowne

Many thanks for taking the time to write a review on our hotel. As a returning guest, your opinion is very important to us and it gives us the opportunity to do better.

we are sorry for your bad experience with us last year with the hot water issue, but as you said, everything was back to normal for your last stay and since last april after changing the hot water tanks. Again accept our apologize for last year, but we are happy you decided to come back and stay with us despite all the competitors around us. and we are very grateful for your choice.

we are happy to know you had a pleasant stay and enjoyed the staff especially the quality of service you received from Carlo, our front office Manager Carlo and his team are really an asset to the hotel and we are very proud you noticed it.

Many thanks dear alanlowne for your loyalty, thanks for staying with us

Sandrine LE SERGENT
General Manager
Holiday Inn Paris Montamrtre

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156 - 162 of 403 reviews

Reviewed 26 January 2014 via mobile

The hotel is perfectly situated for a visit to Montmartre but a bit less convenient for the rest of Paris being a reasonable walk from the nearest metro at Place de Clichy.
Staff were extremely helpful. Rooms were comfortable and quiet though lacking in storage for a long stay. Breakfast was adequate though a bit chaotic due to a rather poor serving system

Stayed: January 2014, travelled with family
1  Thank Andy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHIPARMM, General Manager at Holiday Inn Paris Montmartre, responded to this reviewResponded 7 February 2014

Dear aquaactionimage

Many thanks for sharing your experience in our hotel with others. We are always happy when a guest decide to add a review telling us what they have appreciated and what we could have done better.

we are sorry that you found the location of our hotel a little less convenient for Paris than expected. Our hotel is located near Montamrtre, but we have so many buses or metro line around us that it makes the rest of Paris at your fingertips, the team is always ready to help you. We are deeply sorry also to hear you found the breakfast team a little bit disorganized and you can be sure that I will share your comment with them in order to make them react and improve their service.

we are all proud you found us extremely helpfull, it is a great pleasure for us to help our guests during their stay with us. We are here to share our knowledge with you in order to make your stay easier.

Our room are comfortable thanks for mentioning it. If you don't have any more space because of your luggage, we can store them for you in our storageroom in order to make your stay more comfortable.

thanks again, Dear aquaactionimage, for your review and we do hope to welcome you again for a next trip in Paris.

Sandrine LE SERGENT
General Manager

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Reviewed 8 January 2014

We just came back from a wonderful week in Paris - staying at the Holiday Inn Montmartre. There were 12 of us - 2 grandparents, 4 parents and 6 children. This hotel has family rooms - 2 bedrooms with 2 baths which made life so easy for each family. We had 2 of the family rooms and 1 regular room for the grandparents. The rooms were clean and comfortable (great pillows). The staff at the hotel was terrific. The woman who was at the front desk on New Years Eve, Margie, said that they were like a family there and it shows! They were so helpful with taxis and restaurant recommendations. We enjoyed the location, Montmartre. It was a short walk to Sacre Coeur which is an amazing place to see the whole of the city at Midnight on New Years Eve!

Room Tip: Parents with young children will love the "family suites".
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  • Stayed: December 2013, travelled with family
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1  Thank Katie2428
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHIPARMM, General Manager at Holiday Inn Paris Montmartre, responded to this reviewResponded 21 January 2014

Dear Katie2428

Many thanks for taking the time to write a review on our hotel webpage. Your contribution is really appreciated especially when everything went well during your stay.

As you mentioned our family rooms are really comfortable and can welcome up to 5 person (2 adults and 3 children) they are composed by 2 adjoining rooms and you can private your family from the other rooms in the corridor by closing a third door making the 2 rooms becoming a family suite. Parents are near their children but still have their privacy, like at home.

we are glad to know that Margie explained you that we were like a family ; it is the truth. And every guest who stayed at the hotel have been considered as part of our family like all your party when you stayed with us.

Thanks for staying real as it gave us the opportunity to be real in return.

Sandrine LE SERGENT
General Manager
Holiday Inn Paris Montmartre

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Reviewed 8 January 2014

I had a one night stay in Paris on business, needing to be close to the center on a budget, and this hotel fit the bill. The hotel is cosy and warm to be in, and the room was clean and new looking. Bathroom was quite big for a standard room. overall it was a very good experience.

  • Stayed: December 2013, travelled on business
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Thank Tzvika B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHIPARMM, General Manager at Holiday Inn Paris Montmartre, responded to this reviewResponded 21 January 2014

Dear Tzvika B

Many thanks for taking the time to write a review and sharing your experience in our hotel with others.

We are happy to know you enjoyed your stay with us and enjoyed the comfort of our rooms. We are always giving our best to our guests to make their stay the most memorable as possible. It seems that we have successfully completed this mission with you.

Many thanks for staying with us

Sandrine LE SERGENT
General Manager
Holiday Inn Paris Montmartre

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Reviewed 7 January 2014

Hotel 15 min walk to Sacre Coeur and 10 minutes to Metro. Nice area with lots of shops, cafes in same street as hotel. Parking is not on site despite hotel website but is secure and underground 1 minute away by car in the same street. Reception gave me a sheet of paper with easy directions. Welcome and service by desk staff excellent throughout.
Bedroom very good indeed and quiet night despite overlooking street. Bed was extremely comfortable, flatscreen TV. Bathroom was tired with broken tiles and dirty sealant but all worked OK.
Breakfast very good for a French hotel - lots of bacon, sausage, eggs, as well as pastries, cereals etc.
Would consider returning as the area is good and proximity to metro. Hotel needs to spend 30 mins fixing the bath area in room 102 however.

Room Tip: we had rooms 101 and 102 - both overlooking street but good, quiet nights sleep and comfy beds.
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  • Stayed: January 2014, travelled with family
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1  Thank alan b b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHIPARMM, General Manager at Holiday Inn Paris Montmartre, responded to this reviewResponded 21 January 2014

Dear

Many thanks for your review, it is with our guests' comments that we have the opportunity to improve our service.

You enjoyed your stay in our hotel and appreciated the service you received from the team. thanks for mentioning it. you enjoyed also the location of our hotel, we are in the resident part of Montmartre, which gives the opportunity to our guests to stay in a very quiet area with everything at a door step (restaurants, supermarkets, bakeries, shops, public transportation)

I have checked the information in our website regarding the parking and I am quiet confused as it is mentioned that the parking is located at 200 meters from the hotel. It is a nearby parking and to get in you have to stop at the front desk to get a place number; We can store your luggages while you are going to park your car. The parking is manned 24h a day, the entrance is closed between midnight and 6:00am.

Regarding the broken tiles, we are really sorry and be sure that we have passed your comment to the relevant service. Thanks for your help.

thanks for staying with us

Sandrine LE SERGENT
General Manager
Holiday Inn Paris Montmartre

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Reviewed 7 January 2014

The hotel is located in a quiet area near Montmartre. Check in went smooth and the staff was very friendly and helpful. The room was clean, nicely furnished and quiet, the bed was good and there was a choice of soft and hard pillows. Breakfast very good as well. There are bars, restaurants, shops, etc at walking distance. Would stay again.

  • Stayed: January 2014, travelled with family
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1  Thank QuipQue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHIPARMM, General Manager at Holiday Inn Paris Montmartre, responded to this reviewResponded 10 January 2014

Dear QuipQue

many thanks for your nice contribution. Your opinion is important for us and we are very happy you took 5 mn on your busy schedule to share it with others.

You enjoyed your stay with us and appreciated the quality of the service you received from our team. I will share your comment with them, it is a real booster for all of us to be recognized by our guest, it makes us proud !

you enjoyed also the comfort of our room, thanks for mentioning also the quality of our breakfast.

we would be very hppy to welcome you again for a next trip in Paris

Thanks for staying with us

Sandrine LE SERGENT
General Manager
Holiday Inn paris Montmartre

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Reviewed 26 December 2013

We spent three nights here while in Paris for a conference; it is convenient for the Metro and there are some nice restaurants nearby. We liked our room and it was comfortable but breakfast was vastly overpriced at 15 euros each, especially as the 'hot' food was no more than tepid. 10 euros is also a lot for a gin and tonic in the bar, especially as there was no ice or lemon and the receptionist/barman had to ask us how to make this drink!
3 pm is a late check-in time and the cleaner had only just finished our room then. Another day, the room wasn't hoovered - there were still crumbs on the floor from the evening before.
Generally, though, the hotel was ok and the price was reasonable.

  • Stayed: December 2013
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Thank 648Debbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHIPARMM, General Manager at Holiday Inn Paris Montmartre, responded to this reviewResponded 27 December 2013

Dear 648Debbie
Many thanks for taking the time from your very busy schedule to share your opinion on our hotel.
You enjoyed the hotel and its location. we are in a very quiet area with everything you might need at a doorstep. The team is here to help you spending an enjoyable time and make you feel at ease. They know very well the neighborhood and they always have a good advice for a nice restaurant, a shop you are looking for, a visit in a museum and how to spend less and don't waste time. Sorry that you found that they were not very good in preparing a drink at the bar.
we are sorry to know you noticed some issue in your room cleanliness. Please accept our apologizes ; you should have highlighted it at the receptionnist during your check out time. Be sure that we have passed your comment to the housekeeping team in order to implement immediatly an action plan to avoid such a lack of controle. In the meantime, we have also given your comment to the breakfast team in order for them to improve their effciency in providing a better and hot buffet breakfast. Sorry to know the breakfast rate was under your expectation but we have tried to give the most various choice that you could found in the area : on the same buffet, you have differents yoghourts, cheese, ham, salami, chicken ham, fresh fruits salad, water, milk, fruit juice, cereales with 4 differents type of.
Depending on occupancy on the eve, the 3 pm check in time is a guarantee to get your room at the latest. Every opportunity the availability permits us, we are always delighted to offer an earlier check in time.
we are pleased to know you enjoyed your stay and found the value for money of our hotel reasonable.

thanks for staying with us

Sandrine LE SERGENT
General Manager
Holiday Inn Paris Montmartre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Paris Montmartre

Address: 23 rue Damremont | 18 Arr., 75018 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Montmartre
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#365 Luxury Hotel in Paris
Price Range: £77 - £172 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Paris Montmartre 4*
Number of rooms: 54
Official Description (provided by the hotel):
Holiday Inn Garden Court Montmartre Hotel in Paris is conveniently located in the highly desirable yet quiet district of Montmartre. The hotel is within walking distance of the famous Basilica Sacre Coeur, which provides amazing views of Paris thanks to its hilltop location. And why not spend your evenings in the famous cabaret Le Moulin Rouge. Located almost on the hotel s doorstep, this provides a valuable insight into the lives of the famous painters who used to live in Montmartre (Picasso, Utrillo, Salvador Dali) This charming hotel and its multilingual staff provide warm and friendly personal service. You are sure to spend an exceptionally quiet and restful night in our large, comfortable rooms. In the morning, enjoy a generous breakfast buffet in the presence of a beautiful fresco depicting the famous stairs of Montmartre. Then, sit back and drink a final coffee on the attractive terrace The Holiday Inn Garden Court Montmartre Hotel in Paris is also conveniently located if you are travelling on business. It is within easy reach of most of the major companies, which are situated in Saint-Ouen, Clichy, Saint-Denis and La Defense, as well as the Convention and Exhibition Center Paris-Nord Villepinte. It also provides direct Metro access to Paris-Expo Porte de Versailles Come and enjoy a wonderful stay with us. We look forward to meeting you as a guest. ... more   less 
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Also Known As:
Holiday Inn Paris Montmartre Hotel Paris
Paris Holiday Inn

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