stayed at this hotel for four nights last week. we made our reservation only a week before we arrived. when we go there the building was covered in scafolding and that was enclosed in heavy plastic. I don't begrudge the hotel for doing upgrades, but there was no mention of that when we made the reservation. we were not able to keep the curtains, much less the windows open between 9 and 5 because workers were outside the windows. the room smelled of cement or mortar and was full of dust. the bathroom was very very moldy.
i asked about changing rooms, none were available is the response i received, yet i saw two people come in during our stay that did not have reservations and did get rooms.
we paid for the breakfast, which was not horrible, but the room seats only about 15 people and two of the mornings we had to take our food up to our room as there were no seats.
the staff is bare bones and needs to learn to smile.
the hotel is located close to the arc de triumph and some great shopping and restaurants.
needless to say we spent very little time in the hotel, but even sleeping was a bit of a chore as there was an inordinant amount of dust. you would be better served staying at the former marriot hotel about 5 doors down. the price is very similar and the place was immaculate and the folks very freindly.
when we asked about maybe having the room cleaned once in the morning and once in the afternoon to eliminate the dust we were told "no" we should keep our windows closed. i guess closed windows and curtains is the best way to enjoy springtime in paris.
- Official Description (provided by the hotel):
- The Hotel Plaza Etoile and its 33 rooms welcomes you in a warm atmosphere combining a chic and modern design. The hotel is located only few minutes away from the Arc de Triomphe, Champs Elysees, Porte Maillot Congress Center.Tips : Some rooms overlook on Arc de Triomphe and Tour Eiffel. Feel free to contact the hote to book one of these rooms. ... more less
- Reservation Options:
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- Also Known As:
- Emeraude Hotel Paris