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Timhotel Opera Madeleine
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Reviews (718)
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126 - 131 of 718 reviews
Reviewed 27 July 2012

The hotel was very clean and in a great central location. In the centre of Paris for a reasonable price you don’t expect large rooms. But I felt that the hotel could easily be improved. The rail in our wardrobe fell off and had to be treated with great care, the plastic tea cups provided in the room were ridiculously small and unpleasant, the plastic cups in the bathroom were too flimsy to hold a toothbrush. But most importantly, why doesn’t the hotel management invest in double glazing? We stayed on the fourth floor for three nights and I got very little sleep! The noise from the street below was horrendous – revellers, traffic etc which would have been mitigated by better glazing.
Breakfast was good with a good choice although the ambience of the breakfast room was poor – like a cheap cafeteria.

Reception staff were helpful but unfriendly. I think this hotel could so easily be so much better

Room Tip: Try to avoid overlooking the main road - it's really noisy!
  • Stayed: July 2012, travelled with friends
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Thank brundytrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2012

agree with RAJIV64. Room too small, no drawers or shelves to put tshirts , shorts etc so ended up living out of our suitcases. There was no room for them either really. Good location but that was about the only positive aspect. Wi-fi unreliable, kept dropping out. No room safe, surely this is basic these days. Euro4 a day to use hotel safe.

  • Stayed: June 2012, travelled as a couple
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2  Thank Lozza16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OPMParis, Directeur général at Timhotel Opera Madeleine, responded to this reviewResponded 24 July 2012

Dear Sir,
Thank you for your comment.

I agree with you on the fact that some rooms are smaller than others. We are in Paris in a building dating from the 19th century and there is no exact standardization of the room size in each category. We have some larger category like the Superior rooms.

Beside that, I hope you enjoyed your stay in Paris and the service of the staff of the hotel.

Sincerely yours

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2012

There is not much to say about this hotel. Rooms are very small and spartan, therefore no comments about the bathrooms. Breakfast could be improved. Wi-fi is free. Staff are polite and professional. However bear in mind you are in a Northern European capital city, so you should not expect great tropical friendliness.
The location is perfect, only one minute walk from St Lazare station. Though the area is business- and shopping-oriented, we missed some more dining options.
For guests flying into Paris-ORY, choose the RER train to Chatelet-Les Halles, which is one of the main commuter hubs in Paris. From there take metro line no.14, and after a few stops you will be in St. Lazare.

  • Stayed: July 2012, travelled as a couple
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Thank Francesc A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OPMParis, Directeur général at Timhotel Opera Madeleine, responded to this reviewResponded 18 July 2012

Dear Sir,

Thank you for the comments. I d'ont know witch room you had but some are larger than others (Superior rooms).

About the breakfast, I would really like to have a little more detail because we have broadened the choice of products and have improved their quality.

We offer pastries baked directly at the hotel each morning (croissants, pain au chocolat and raisin bread) as well as three kinds of bread (baguette, cereal baguette and grain country bread), salad of fresh fruit, fresh fruit, pure orange juice with pulp, mix fruit juice, 3 kinds of yogurt, cottage cheese, cottage cheese 0%, 5 kinds of cheese, ham, three kinds of cereal, 4 kinds of jams and Nutella for the greediest.

Regarding hot drinks, beyond milk chocolate and coffee, we offer a choice of 6 different teas.

Awaiting to have more details from you and welcome you again,

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2012

The location of the the hotel was very good, close to St. Lazare stn.
The room size was small and the shower area was terribly small.
Plastic glass and cups are provided, which do not go well with the image of the hotel.
When asked for extra glass and cup, they were not provided.

Room Tip: Road facing rooms have a good view. They offer back side rooms to internet bookings if you do not speak up. Rooms have a peculiar smell.
  • Stayed: July 2012, travelled as a couple
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Thank RAJIV64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 July 2012

Dear Madm, Dear Sir,

Thank you for letting us share your comments about the Timhotel Opera Madeleine. I am sincerely sorry that some points were not up to your expectations. The cups that are available rely Vons with the kettle to be replaced this summer by real china cups.

Awaiting to welcome you again.

Sincerely, Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2012

I stayed with my husband and two kids for 13 nights in this hotel, in a quadruple room, which was quite large and above the standard size in Europe, with two bathrooms. But most important thing about this hotel was its amazing location, 50 meters from Gare Saint Lazare one of the main station in Paris, also the hotel is near Le printemps. Like French people would say about this hotel " a ne pas rater".

  • Stayed: August 2011
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Thank KikiKarlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 July 2012

Sir / Madam,

We appreciate very much your comments regarding your stay at TIMHOTEL OPERA MADELEINE. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely yours,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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