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“Outstanding Staff / Great Loaction”
Review of Hotel Edouard 7

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Hotel Edouard 7
Ranked #128 of 1,797 Hotels in Paris
Certificate of Excellence
Brisbane, Australia
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Outstanding Staff / Great Loaction”
Reviewed 27 October 2010

We have stayed at this hotel before and we loved the staff/hotel/location so much that we returned again this year on 2 separate occasions in September and October.
The location is terrific, being close to the Opera House, the Louvre and 2 Metro stations.
On both occasions we were upgraded to deluxe Couture style rooms which are quite spectacular and opulent. Both times the rooms faced onto the Avenue Opera and we had no issues whatsoever with traffic noise as the soundproofing was excellent.
However it is the staff which make this hotel such a total standout. Everyone was always so friendly, courteous, attentive and professional at all times. In particular, Peter,Julia, Francesco, Mussa and Billy always represented themselves and the hotel with outstanding professionalism.
The recent protests in France could have caused us some problems regarding transfers to the train station and the airport but the staff handled our concerns with efficiency, attention and good humour.

  • Stayed October 2010, travelled as a couple
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Helpful?
Thank Parisiennessence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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manchester england
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 October 2010

Small but compact bedroom with opulent furnishings
Great position - near l'opera
Helpful reception staff
Disappointing breakfast Hot breakfast not kept hot and not refilled unless requested.
Good base but just buy room only

  • Stayed October 2010
    • Value
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Helpful?
Thank Rho56pam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Directeur général at Hotel Edouard 7, responded to this review, 21 October 2010
Dear Madam,

I acknowledge receipt of your review posted on TripAdvisor.com. and first of all I would like to thank you for taking your time to share your feedback with us.

I am sincerely sorry to learn that your stay was not entirely up to your expectations. We hope you will accept our most sincere apologies on that account.

II noticed you mentioned the helpfulness of the staff and it is true Edouard 7 Hotel is particularly focused on providing high quality service.
I have personally discussed your comments with the department heads concerned in order to avoid reoccurrence.

We do sincerely hope that we will have the opportunity to restore your confidence in the future. To this end, please do not hesitate to contact me directly if you would like to make a booking or if you have any queries.

I look forward to welcoming you back to our establishment in the near future.

Best regards,

Laurence GUINEBRETIERE, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, WA
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 19 October 2010

My wife, 6month old son and myself stayed in this hotel during the last day of our trip to France. We were a little tired after a week of travelling and excited to be back in Paris. The location of this hotel is amazing. Right on Rue Opera and just a few blocks away from Garnier. But more importantly, it was the phenomenal service that the staff provided that impressed me. Upon arrival, we had been upgraded to a suite with views of Garnier and every amenity one could wish for. The staff were incredibly helpful with our 6month old. The room was very well organized.

This will be our hotel of choice in Paris from now on.

  • Stayed October 2010, travelled with family
    • Location
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Helpful?
Thank Persika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuneaton, United Kingdom
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 24 September 2010

We have stayed at E7 five times - four times when it was family owned and once since the new ownership. We had always loved the hotel and were a little worried it might be spoilt by a modern corporate styling. I am happy to say we were very wrong. The makeover has been done with style and the staff are great (only Christophe, the superb concierge, remains from the old regime) and they always smile and greet you as you pass and make you feel really welcome. Cathy Lammens, the front office manager, leads a great team.
On previous stays we had twice been upgraded to a suite (wonderful experience) and although this time we were not we still felt our room was lovely with a large, totally new, bathroom. We always opt for a room facing the Avenue de l'Opera as the view is so great and you soon get used to the traffic.
We celebrated our wedding anniversary whilst we were there this year and were surprised with a bottle of champagne (good quality) and a card sending the staff's congratulations.
It is not cheap to stay here but I personally don't begrudge paying when the service is so good.

  • Stayed July 2010, travelled as a couple
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Helpful?
1 Thank aphrodite01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Directeur général at Hotel Edouard 7, responded to this review, 13 October 2010
Dear Madam, Dear Sir,

To begin with, I would like to thank you for having chosen Edouard 7 hotel for your stay, especially for this very special event.
We are always glad to hear your feedback as those are precious to follow and improve our quality guidelines.

It is still family owned, but with a new family, who has tried to bring about the rebirth of Edouard VII ; he was a model of elegance who had a unique dressing style which has inspired our designer Marina Bessé. She has used the wealth of material and dressed the rooms, like a model !

But decoration is nothing without service and the staff attitude is part of the totally revisited universe; their sheer energy and welcoming manners contribute to the mixed feeling of top quality service in one of the most trendiest place in Paris.
Now, it would have been our pleasure to upgrade you; unfortunately this is not always possible as our suites are sometimes sold out.

I wish you a very pleasant day and look forward to welcome you again, for an always dazzling experience.”

Laurence Guinebretière, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 September 2010

My wife and I stayed hered for three nights and thoroughly enjoyed our stay. It is in a good location, being next to the Opera House. The Louvre is a short walk away and its easy to hop on a metro or bus to get to other areas.

The rooms are small, like all Paris hotels, but we found it to be clean and well-kept. We had a room on the back side f the building so it was very quiet. It also had a nice little balcony looking out over the street. The bedding is kind of pornish (Purple velvet), but the beds are super comfortable. Great room for recovering from jet lag...

  • Stayed September 2010, travelled as a couple
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Helpful?
Thank TheRendons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 September 2010

Great hotel boutiqe style. Great location Opera and Louve within walking distance.The best cocierge staff go above and beyond. Stayed in a suite large even for american standards. highly reccommend.

  • Stayed July 2010, travelled as a couple
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Helpful?
1 Thank dtj2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence, NY
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 September 2010

We spent 6 days in Paris. We looked for a good hotel that wasn't going to break the bank. This hotel is perfect. We had a large beautiful deluxe room with a balcony facing the Opera House.
Our room was very clean and the king size bed had a white down comforter and large pillows to match. I have rarely slept on such a comfortable bed in a hotel. The bathroom was modern, the soaps were excellent quality, and hanging on the hooks on the bathroom door were two plush robes and slippers. The staff at the hotel kept asking if there was anything they could do for us.
The front desk staff is far and beyond the best we have ever encountered. Everyone spoke English and was eager to help us in every way possible. When we left I felt sorry we had to say goodbye to such wonderful people.
Breakfast is delicious and was included in our rate. Every morning we took our time filling ourselves up so we would not be hungry for the rest of the day. There were so many fresh choices that it was a truly enjoyable treat every morning.

  • Stayed July 2010, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank mikenkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Edouard 7

Property: Hotel Edouard 7
Address: 39 avenue de l Opera, 75002 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Opera / Bourse
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#97 Luxury Hotel in Paris
#116 Business Hotel in Paris
#125 Romantic Hotel in Paris
#162 Family Hotel in Paris
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Edouard 7 4*
Number of rooms: 69
Official Description (provided by the hotel):
The Edouard 7 Paris Opera, unique Parisian with great views of the Opera from his balconies, located between the OPERA,Palais Garnier and the LOUVRE. Elegant and audacious address of 69 rooms and suites, offering inventive gourmet food and a creative bar. ... more   less 
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Also Known As:
Edouard Vii Paris

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