Decided to give this hotel another try after I had stayed there some years ago and it was just as bad. The people at reception have tremendous attitude and are not forthcoming to requests. Every time I stay at a hotel I specify my usual requirements, quiet room, bright, not next to elevator or service room and I usually get a very pleasant response and more importantly an honest one. Well in this case I ended up right in between a service lift AND service room AND couple rooms down the room was getting a makeover.. Luckily in the end the room was quiet but this one person at reception kind of rolled his eyes when i asked the colleague for a specific room and 'reassured' me by making me feel as if I just asked the dumbest question.
Once in the room though, it smelt really bad and not of smoke. The carpet is filthy and the bathroom very cheaply made. No tiles, just plastic look alike. Had to ask for slippers and bedside mats.
To top is all off the chamber maid pretty much kicked me out of the room after she had a huff and a puff, pointing at her watch, rolling her eyes and saying it is too late. Stomping away… And don't even think about asking for a late checkout. It is non existent! I was given a gracious extra hour because their hotel was full (as always in any hotel it seems) and literally sat in the lobby for hours without ANYONE checking in during that time. Noone! I had 39 fever. I rest my case...
- Official Description (provided by the hotel):
- The hotel Château Frontenac, 104 rooms and suites, in the heart of the Golden Triangle, combines a very Parisian charm with high comfort, which now bring it among the best hotels in this area.The hotel was entirely renovated in 2009, and the huge renovation works have brought to date the magnificent glass roof from the 20’s. Our property is now reviving its original Art Deco style…This magnificent building dating back from the end of the 19th century, benefits from a unique location. ... more less
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- Also Known As:
- Chateau Frontenac Hotel
- Chateau Frontenac Paris