I was the fortunate one that only had to see the rooms as I canceled my reservation 48 hours before staying at the hotel, but my business colleagues did and they regreted it immediately.
Rooms were small and needed a complete renovation and the levator - no chance if you have you plus anything bigger than a small bag...a real joke.
To make matters worse:
I cancelled my reservation beforetheir stated cancellation period but my credit card was still charged in full....the hotel nor the central reservation off ice of this group, have not acknowledged I canceled the reservation, have not refunded me or even sent a cancelation invoice for some reason not to refund!
I deal with hotels all over the world and this is pathetic!!
Do not use this hotel...I used a better one in the same area - check my review form September!! Extreme better quality, cheaper pricing - in fact the complete opposite of this dump.More
- Free Wifi