This hotel has the potential to be great, but my stay was a mixed bag. I think it would be easiest to do a pros and cons review.
1) Gare Austerlitz is literally across the street, and a metro entrance is on the same block as the hotel. VERY convenient for using the metro, Austerlitz has good connections (the 5 and 10 lines).
2) a good selection of cafes on the block, and a FABULOUS artisan boulangerie right next to the police station. Plus, Jardin des Plantes is literally 1 block away.
3) the rate was great, especially considering the location of the hotel
4) the breakfast included in my rate was quality and the gentleman that oversees the breakfast room was always extremely friendly and kept everything tidy and restocked.
5) my room, 509, seemed recently remodeled and the bed was very nice (queen with a down comforter) even though I had a small single room. The air conditioning worked miracles, which was excellent because there was a small heatwave while I was there.
And now, the cons.
1) the shower was the smallest, most awkward shower I have ever been in in my life. It was literally about 3' x 3', which would have been managable except that the faucet knob jutted out in the middle of the back wall by about 6", and the "door" was only a little shower curtain. This meant essentially that it was impossible to turn around in the shower without either getting the curtain stuck to me (it billows inwards), bumping into the shower curtain and having water go all over the bathroom floor, or moving the knob on/off/hot/cold.
2) I stayed 4 nights and housekeeping was nonexistent half of my stay. I arrived to a clean and made up room, which was lovely. Day 2, my room was also cleaned. Day 3, my room was not touched despite the fact that I had purposefully left the sign on my doorknob that said to please tidy the room. Day 4, it was also not touched. At 2p on day four, I went to reception and brought this to the attention of the woman working. She apologized and assured me she would have someone come to the room that day. At 6p that night, she came to the room to "check the electricity" (no further explanation, which was very odd) and saw that it STILL had not been cleaned, but said nothing and sent no one to the room. It's not like the room was a huge mess, but I did have garbage that needed to be taken and good customer service should have dictated that somebody see to my room particularly after I brought it up to the front desk staff.
Overall, I had a good stay. Would I stay at this hotel next time? I would consider it, but would opt for a different room (as long as the shower was better) and would apparently have to be more adamant that housekeeping take care of my room than I was.
- Official Description (provided by the hotel):
- Stylish and refined, the Hotel Austerlitz Jardin des Plantes is located on the left bank, opposite the Gare d'Austerlitz, beside the Jardin des Plantes and the Museum d'Histoire Naturelle (Natural History Museum). It is close to the Gare de Lyon and the Palais Omnisports de Bercy (sports arena) and not far from the Cite de la Mode et du Design (Fashion and Design Centre ), the new Paris Seine Rive Gauche district, Notre Dame and the quartier Latin. ... more less
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- Also Known As:
- Libertel Austerlitz Jardin Des Plantes Hotel Paris