The stay started out great. We got the room with a spectacular view that we asked for, and paid extra for. I was disappointed at twin beds but on way out to dinner they said they would make into a king. After dinner we came back to twin beds and when my wife pulled the sheets back we were greeted by tiny black bugs. When I complained they offered to vacuum the room. I politely let them know we needed to switch rooms and they moved us to a room with zero view. I brought this to their attention and they said this was the only room left and they would try to improve the following day. They never did anything. Never got a room with a view. Never got an apology. Never got anything for our trouble. Oh, and when we checked out I was charged the rate for the room with a view.
- Official Description (provided by the hotel):
- Ideally located facing the Arc de Triomphe, two steps from the Champs Elysées and close to the business district of La Défense, the Hotel Splendid Etoile, welcomes you in a setting combining luxury, charm and tradition.Welcome to the hotel:The Hotel Splendid Etoile, 57 rooms and suites, will charm you thanks to its cordial setting and refined atmosphere.This mansion dating back from 1880, was built in the purest Haussmann style and opens largely on the Place de l’Etoile. ... more less
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- Also Known As:
- Hotel Splendid Etoile
- Splendid Etoile Paris