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“Splendid Moment”

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Splendid Etoile Hotel
Ranked #84 of 1,802 Hotels in Paris
Certificate of Excellence
1 review
“Splendid Moment”
Reviewed 27 August 2014

All staffs were very kind and every facility was so good. I really enjoyed my trip to Paris thanks to Splendid Hotel. IF I visit Paris again, my choice will be Hotel Splendid, no doubt.
Perfect location, Staffs,
Muah♡

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pallidmelody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRONTENACParis, Directeur général at Splendid Etoile Hotel, responded to this review, 8 September 2014
Dear Guest,

We would like to thank you for having taken the time to share your experience with the members of Tripadvisor.

Your comments about the location of our hotel, the comfort of our rooms and the quality of service we provide were really heartwarming. We are really glad that you enjoyed your recent stay in Paris.

We look forward to welcome you back again at the hotel Splendid Etoile during your next visit to the City of Light.

Yours Sincerely,

Sébastien Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,292 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (180)
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English first
San Francisco, California
Level Contributor
4 reviews
Reviewed 27 August 2014

overall, clean and nice. however, this was our first stop in europe and after comparing all hotels, I would have to say, the front desk staff was not very helpful in terms of their guidance or attitude. there was one front desk staff with quite a chip on his shoulder, but he warmed up slightly after a day or two. I would say, a a bit overpriced for what they offer, and not worth the attitude. location convenient, but with all the choices, I would not be going back.

  • Stayed July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank yellowrosetravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRONTENACParis, Directeur général at Splendid Etoile Hotel, responded to this review, 8 September 2014
Dear Guest,

We thank you for taking the time to share your impression at the Hotel Splendid Etoile and we are sorry to hear of your disappointment during your stay and that your experience did not live up to your expectations.

We always do our utmost to offer our guests the best possible service.

We take every criticism seriously and we hope you will give us a second chance for your next stay in Paris.
Kind regards,

Mr. Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 August 2014

This hotel was in a terrific location. Very, very close to the Arc de Triomph and the red bus stop. Staff were very friendly and helpful. Rooms were clean, small but sufficient. Many small restaurants close by. Tea and coffee making facilities were a bonus.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carolyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingswinford, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 August 2014

Excellent hotel, great location, really helpfull staff speaking excellent English.
Shame the bar and restaurant was closed during our stay, but that is what happens in August ?????.
Ideal location for visiting the sights of Paris on foot or by public transport.
Easy access with the airports by either Metro, bus or taxi.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andrew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 August 2014

This hotel has a great location, only three street away from the Eiffel Tower, the metro is one street away and it is opposite four lovely bars. The staff we're great, so very helpful, giving us tips on travel and marking out street areas on the map. The only downside is the look is quite dated, it could be re-done all in white and look crisp and clean, as it is it looks dowdy.
The room was small and basic, but the bed was incredibly comfortable. We had room 508 on the 5th floor and it had a wonderful view of the tower.
I would highly recommend this venue as although basic, it's all about location location location and the café des officiers opposite was my favourite bar, food was great, so it's win win.

Room Tip: take a room on the 5th floor, left hand side.
See more room tips
  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank bjleslie01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 26 August 2014 via mobile

The hotel was the perfect location for a first timer in Paris. I was walking distance from the Arc du Triomphe and Champs Elysse. The staff was also very friendly and helpful with my questions. The room I had was bigger than I expected for France so I was pleased. The breakfast was pretty good too (it included eggs which is hard to find in Europe!)
I'd stay here again. I only gave it a 4 instead of a 5 due to the small elevator, but that's a small price to pay for the other pros of this hotel.

Stayed August 2014, travelled solo
Helpful?
Thank Sara Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barranquilla, Atlantico, Colombia
2 reviews
Reviewed 21 August 2014

Nice people in the hotel, nice room, splendid bathroom, definitely I would recommend it. We asked for coffe and it was served very nicely every morning. They should include wifi access.
Overall it was a very good hotel

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Martha O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Splendid Etoile Hotel

Property: Splendid Etoile Hotel
Address: 1 avenue Carnot, 75017 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Champs-Elysees
Amenities:
Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#66 Luxury Hotel in Paris
#85 Romantic Hotel in Paris
#92 Family Hotel in Paris
#124 Business Hotel in Paris
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Splendid Etoile Hotel 4*
Number of rooms: 57
Official Description (provided by the hotel):
Ideally located facing the Arc de Triomphe, two steps from the Champs Elysées and close to the business district of La Défense, the Hotel Splendid Etoile, welcomes you in a setting combining luxury, charm and tradition.Welcome to the hotel:The Hotel Splendid Etoile, 57 rooms and suites, will charm you thanks to its cordial setting and refined atmosphere.This mansion dating back from 1880, was built in the purest Haussmann style and opens largely on the Place de l’Etoile. ... more   less 
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Also Known As:
Hotel Splendid Etoile
Splendid Etoile Paris

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