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“Friendly service and clean hotel in accessible area”

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Hotel At Gare du Nord
Ranked #1,639 of 1,798 Hotels in Paris
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Friendly service and clean hotel in accessible area”
Reviewed 25 June 2013

We booked this hotel through a voucher deal and while apprehensive at first, the rooms were comfortable, neat and CLEAN. Linen was impeccable and the bathroom was fadtidiously tidy. Yes, the rooms were small but this is Paris and we were busy out exploring and visiting the sites to care. Our room was not noisy at all, in fact we had excellent nights sleep for both nights that we were there.

The staff were friendly and courteous. It was pleasant to be greeted every time that you entered or exited the hotel.

It is also in a great location, very near several metro stations and if you are travelling via the Eurostar it is a 5 minute walk to Gare du Nord. Again, you are not in the thick of the more touristy areas, but if you want a slice of local Paris, this will give you a taste.

Great budget stay!

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chitchchezzina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARAIS76, Directeur général at Hotel At Gare du Nord, responded to this review, 2 August 2013
Sir / Madam,

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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535 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
London, England, United Kingdom
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 30 April 2013

After reading some reviews, we thought it might a wrong choice.
We had no time to find other ones and didn't want to spend more money, so we decided not to change our hotel.

To be honest, It was much better than we expected.
All of the staffs we met during our stay were very friendly. One of them even helped us take our luggages.
The room is a bit small compared to the other hotel I stayed in 2010 in Paris.
But it was very basic and clean.
We got the 10% discount code from Venere.com. It was 288 euro for 4 nights for 2 ppl.

The location is good, so you can easily get the trains or go to metro stations.
I won't say it's a 3 star hotel but maybe 2 star.
Our room was not facing the main road, so it was not noisy.


Btw, there are restaurants nearby this area. But I will never recommend you to go to the restaurants near Paris Gare du Nord station. We tried two of them around the station. Rubbish and the most worst Meals ever!! Don't waste your money!

Room Tip: try to find a discount code!
See more room tips
  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Candice_Kitten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARAIS76, Directeur général at Hotel At Gare du Nord, responded to this review, 16 May 2013
Sir / Madam,

We would like to thank you for your stay at TIMHOTEL GARE DU NORD.

We gratefully acknowledge your comments and suggestions, as they allow us to improve our service and better satisfy our guests.

Thank you and we look forward to host you again in our hotel.

Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tauranga, New Zealand
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 April 2013

Hotel looked good downstairs/reception area. My husband and I were on our Honeymoon from New Zealand.. and had booked this hotel via a travel agent.

We had picked this hotel as we were traveling with the trains from UK and then onto Luxembourg, perfect location for this.

My husband and I stayed here during April, it was a 3 star hotel (at least advertised) I had read reviews before and know to sometimes take them with a pinch of salt not only that there were new bathrooms etc.. I was aware that the rooms would be small, being a hotel in Paris...

The first impression was that staff were friendly, the hotel really can`t be that bad seeing as downstairs was nicely renovated.

Staff well ... friendly no doubt about that, however I unserstand and speak french.. they seemed surprised that our room was issued as a double.... fair enough... the problem was that they hoped to speaking too fast for me to understand... didn´t work.

The room was the front of the hotel facing the train tracks.. size of room was small, but oh well.. it´s Paris. The bathroom was not one of the renovated ones, it was absolutely filthy, black mold up to the ceiling in the corners, smelt damp and I wouldn´t touch it with a barge pole. The window had some yucky stuff on it too, my husband went down to inform them of the state of the room (we didn´t know what it was on the window, he was convinced it was blood...who knows...it´s Paris). They came up almost immediatley and cleaned and then shouted saying not blood not blood children were in the room before and they were eating and spread sticky stuff every where.

We decided, that we might as well stay in this room, it´s Paris and it is only 3 star hotel...

Worst night sleep ever! they had been working on the tracks most of the night, then from early morning on trains were going including the usual Paris horns of the cars outside. Usually a heavy sleeper, no fan or airconditioning, you can´t open the windows as the noise would be completely unbareable so was up half the night too hot and this is just Spring!

Breakfast - not enough seating for number of people having breakfast had to go back up to the room to wait.

Breakfast was good however there was one staff member that kept huffing and puffing when people were helping them selves to breakfast when she wanted to get through to replenish the drinks/food..

My husband went to the reception and asked for another room, I was shattered, and we hadn´t even started looking around Paris.

They put us in another room on the other side of the hotel, good problem solving, this one had renovated bathroom, however the extractor fan did not work, smelt very moldy, there was other peoples hair up the bathroom walls, I found a scrunched up Paris Map by the door and the suitcases didn´t fit in. It was overall a nicer room.

As others have stated thought the group of student checked in and were shouting and going about for a while. Then at a time far too early for me someone locked themselves in the bathroom and decided banging would be good idea, we were the floor above. Nothing the hotel themselves can do about this sort of thing really.

Hubby went down to see what all the comotion was about, seeing as the banging did go on for a bit.

Overall - will not stay here again. I expected a clean hotel, 3 stars should at least be clean!

Room Tip: Get a room on the court yard side!
See more room tips
  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stephanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARAIS76, Directeur général at Hotel At Gare du Nord, responded to this review, 23 January 2014
Sir / Madam,

We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.

Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.

Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.

Looking forward to welcome you shortly at Timhotel, please accept, Madam / Sir, our warmest greetings.

Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Paris hotels

Bristol, United Kingdom
Level Contributor
101 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 23 April 2013

We stay on this hotel, our last night. Hopefully just one night.. Avios booked for us, and told us are 3 stars Hotel.. when arrive.. we found a only 2 stars hotel and thank you... NO Air acond. NO fan, that mean you get melted on summer... very tiny room, we cannot move inside of room, to get to the toilet you must leave the door open, otherwise you cannot use the WC. ..hard bed and obviously no great view... we down and ask to the reception to change the room, she refuse to change and told us, all hotels in Paris like this is 3 stars... ...(no true, I’m staying on hotels in Paris more bigger and comfort with 3 stars rating ) if you want a bigger room go for 4 or 5 stars and make a complaint. To Avois them book for you... , Anyway bad attitude, we only found 2 bar soap, 1 body lotion, NO shampoo... down for coffee ?? Sorry no milk ... ..Never again any TimHotel .

However, The hotel was clean and pretty decorate.. Just to give the first impression...
Awful experience NEVER AGAIN!!

Room Tip: for information of reception all rooms are tiny no air acond, no fan, mean you melted on summer av...
See more room tips
  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alex C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARAIS76, Responsable réception at Hotel At Gare du Nord, responded to this review, 25 April 2013
Dear Sir,

You have taken the time to give us your opinion about your stay in our hotel, and we thank you.

We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.

Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.

Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.

Looking forward to welcome you shortly at Timhotel, please accept, Sir, our warmest greetings.

Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yorkshire
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 April 2013

Let's start with the negatives, so they are out of the way first.

Those with a penchant for swinging cats need to stay away! Our room was entirely adequate but - let's just say that we are used to holidaying in our caravan and we felt right at home...

We stayed three nights and the first was fine. Friendly reception staff; nice clean room; all one could expect really. The extractor fan in the bathroom didn't work so, like Willem V, we found the bathroom was a bit musty.

On the second night we came back from a long day in the city to find a large group of young people checking in. Give them their due - they quietened down at midnight!

At 6.30 though, one of the party appeared to have locked himself into his bathroom and proceeded to batter the door until someone came to rescue him. The noise roused the reception staff on the ground floor and just about everyone on our floor.

Clearly, we can't hold that against the hotel but it did make for a rather shorter night's sleep than I had hoped for.

There is a moderate buffet breakfast. At €13 it is hardly a great deal - but the makings of a decent baguette for lunch were there which made it a little less eye-watering. It still cost more than quite a reasonable two-course evening meal we had.

Our first-floor room looked directly over the rail lines into Gare d'Est. The tracks are well below ground level and the noise didn't bother us a bit

As others have said; what do you expect at this price in Paris? It's within 5 minutes of two or three Metro stations, within easy walking of Sacre Coeur and Montmatre (where there is a fabulous little restaurant called Babalou) Though that walk takes you through a definitely non-tourist area (a big non-European population), we didn't feel the slightest bit intimidated.

Room Tip: Possibly quieter on the opposite side from the railway - but it isn't much of an issue
See more room tips
  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WilburWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARAIS76, Responsable réception at Hotel At Gare du Nord, responded to this review, 15 April 2013
Sir / Madam,

We would like to thank you for your stay at TIMHOTEL GARE DU NORD.

We gratefully acknowledge your comments and suggestions, as they allow us to improve our service and better satisfy our guests.

Thank you and we look forward to host you again in our hotel.

Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris
2 reviews
Reviewed 5 April 2013

the website promised renovated bathrooms in 2012.
Our bathroom was old and te bath and walls covered with a lot of black mold.
Nice place for trainspotting. The carpet was very dirty.
The windows are only closed or open. a ventilation position is not possible.
The personel at the desk is very friendly.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Willem V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARAIS76, Responsable réception at Hotel At Gare du Nord, responded to this review, 16 April 2013
Sir / Madam,

We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.

Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.

Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.

Looking forward to welcome you shortly at Timhotel, please accept, Madam / Sir, our warmest greetings.

Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madrid, Spain
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 April 2013

We went for two nights this Easter weekend and were looking for a central hotel which didn´t break the bank.

Pros: close to public transport. We walked up to the Sacre Coeur in about 20 minutes. Shower was nice and hot and with good pressure. The reception staff were very nice which we were surprised about as we had always heard that Paris has bad service. The hotel overlooks the train like and Gare du Nord is a big station so there was a lot of trains, saying that, I slept well but my other half said he woke up one morning about 6.30 with the noise.

Cons: Bathroom smelled weird, like stale water. No coffee making facilities in the rooms although there is a coffee machine in the reception. Our room was quite big but there wasn´t too much furniture so it looked a bit sparse, the decor is a bit dated too.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bc2rlh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARAIS76, Directeur général at Hotel At Gare du Nord, responded to this review, 11 April 2013
Google Translation
Chère Madame, cher Monsieur,

Je vous remercie pour votre commentaire et principalement d'avoir souligné la sympathie de notre personnel car nous sommes très attaché et sensible a ces retours

Cette année il est prévu que nous redecorions les chambres ( Voilages, doubles rideaux, cache sommiers, chemins de lits, etc...) et j'espere que vous reviendrez et pourrez ainsi vous sentir plus a l'aise dans la chambre.
De plus, n'hésitez pas a nous demander une chambre donnant sur la cour intérieure lors de votre prochain séjour ainsi votre conjoint pourra dormir sans être réveillé

Cordialement
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel At Gare du Nord

Property: Hotel At Gare du Nord
Address: 10 rue Philippe de Girard, 75010 Paris, France (Formerly Timhotel Gare Du Nord)
Region: France > Ile-de-France > Paris > Entrepôt
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Airport Transportation
Hotel Style:
Ranked #1,639 of 1,798 Hotels in Paris
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel At Gare du Nord 3*
Number of rooms: 76
Official Description (provided by the hotel):
Located between the Gare du Nord and the Gare de l'Est; this hotel has an internal garden and a bi-lingual staff; near museums. ... more   less 
Reservation Options:
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Also Known As:
Timhotel Gare Du Nord Hotel Paris
Timhotel Gare Du Nord Paris

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