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“Excellent central hotel”

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Best Western Empire Elysees
Ranked #1,094 of 1,804 Hotels in Paris
Reviewed 17 April 2013

This hotel represents excellent value for money. In a great location, 5 minutes walk from Arc de Triomphe, close to Metro station and Champs D'Elysees. Friendly helpful staff, good bedrooms for the price paid with nice shower, clean throughout. Highly recommended

  • Stayed: April 2013, travelled with friends
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1  Thank JulieM1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWEmpire, Directeur général at Best Western Empire Elysees, responded to this reviewResponded 24 April 2013

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 01.58.05.42.00.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

O. CARRUBBA
Hotel manager
BEST WESTERN Empire Elysees

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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115 - 121 of 386 reviews

Reviewed 14 March 2013

The hotel has perfect location - close to metro station, Arc de Triomphe, Champs Elysee and bus station to and from airports. Very friendly stuff, free wi-fi, rooms are very big for Paris' budget hotels and bathroom has a window! Breakfast is not included and 14 Euro is not good price, but there is a nicest Monoprix with choice of freshest pastry, salads, desserts, fruits and second courses, so we had breakfast there. There was nothing negative during our stay in this hotel, I will stay there again.

Room Tip: Rooms with windows to patio are very quiet
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  • Stayed: March 2013, travelled with family
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1  Thank Popadakis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWEmpire, Directeur général at Best Western Empire Elysees, responded to this reviewResponded 2 April 2013

Thanks for your postive comments regarding our property !
Your feedback is very much important to improuve our quality and service.
Sincerely,
O. CARRUBBA / GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2012

We called the hotel before and they told us that renovation is finished. But when we walked into the hotel first impression we got after we saw all the cables at the ceiling was that there is something wrong with the information we got from the hotel before. Also the staircase and the hall ways to the rooms look completely run down or unfinished from the renovation. The second impression we got was the staff at the reception who was completely unwilling to help us and was completely customer unfriendly - I do not know if they ever heard what customer first means. The rooms were ok but for the money payed still not at the level I would expect of a Best Western.

  • Stayed: November 2012, travelled as a couple
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2  Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2012

  • Stayed: October 2012, travelled solo
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Review collected in partnership with Best Western
Thank PeachOrApple
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 26 July 2012

Hotel currently undergoing renovations in the lobby area, of which we we not notified of prior to arrival.
Room was small but clean but the advertised 24 hour room service was non existent, and promises of required service never materialised.
Location is close to the metro and top of Champs Elysees but is also surrounded by drunks sleeping and urinating in shop doorways.

  • Stayed: June 2012, travelled as a couple
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1  Thank Andrew5061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2012

There are renovations going on at this hotel currently and this does mean that the reception was until today, moving into the new area, in a back room and not looking particularly welcoming/ attractive.

That being said, our room was clean, spacious (really very big for Paris standards), had complimentary teas and coffees and a minibar (which we didn't use but again for Paris we thought the prices were reasonable) and our bathroom had a shower and bath and was clean and fully functioning.

We were lucky when we stayed there as the renovation works did not start until at least 8:00 and we were on the third floor so they were not that obtrusive.

Having seen some of the previous reviews we did approach the hotel with some trepadation and we did not have the breakfast at the hotel so cannot comment on that - however there are some fantastic boulangeries and fruit stalls literally just around the corner and they served a petit dejeuner set menu of a croissant and a coffee for 3.50Euros - we didn't need anything more than that.

The staff at the hotel were responsive (they came to our room within 3 minutes of being called because our kettle was not working and replaced it within 10) and welcoming.

The best bit about this hotel without fail is the location - I think you would struggle to find as affordable a hotel anywhere near this - located a 5/10 minute walk to Ternes and Charles De Gaulle Etoile Metro stations and similarly close to the Arc De Triomphe and the Champs Elysee this is really an incredible location and one that meant that you didn't lose time every day travelling around to get to places before you could actually see anything. We had been to Paris previously and stayed in much smaller rooms in far worse locations and this was a really eye opener.

  • Stayed: July 2012, travelled as a couple
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Thank Chrysten C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2012

This hotel is undergoing renovations and the whole place smells like dirt and paint. It is NOT worth the money and the noise from the machinery is terrible. There is no breakfast room and so they are serving it in room only for 13 euros for a couple of bread rolls. The toilet wasn't flushed when I checked into my room and the receptionist made no apologies for the massive renovation inconvenience when I politely said I wasn't aware that this hotel was having them. In short, go somewhere else.

Stayed: July 2012, travelled solo
Thank curioster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Empire Elysees

Address: 3 rue de Montenotte, 75017 Paris, France
Region: France > Ile-de-France > Paris > Champs-Elysees , Batignolles-Monceau
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #1,094 of 1,804 Hotels in Paris
Price Range: £80 - £1,507 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Empire Elysees 3*
Number of rooms: 44
Official Description (provided by the hotel):
The Best Western Empire Elysées is located 600 metres from the Arc de Triomphe and Champs Elysées. It offers modern, air-conditioned rooms with free Wi-Fi internet access.Rooms at The Best Western Empire Elysées are equipped with a flat-screen TV with satellite channels, a work desk and en suite facilities. All guest rooms also have a minibar and tea and coffee making facilities. Some of the rooms have a balcony.A full buffet breakfast is served daily in the lobby or guests have the option of a continental breakfast served in their room. Additional facilities at Empire Elysées include laundry services and an airport shuttle service upon request.The closest Metro is Ternes, which offers direct transport to the Moulin Rouge and Montmartre district of the city. The Best Western Empire Elysées is a 10-minute Metro ride to the business area of La Défense from Charles de Gaulle Etoile Metro Station, 450 metres from the hotel. The Eiffel Tower is 2.6 km away. ... more   less 
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Also Known As:
Best Western Empire Elysees Hotel Paris
Best Western Hotel Paris
Best Western Paris
Paris Best Western

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