I booked two nights at the hotel based on reviews here saying the service was good and that it was a quiet, clean hotel. I was working close to the Bastille so the location was perfect. I was given room 1 on the ground floor, which is a room equipped for disabled access and is directly next to the small public lounge and next door to the public toilets. I was kept awake until 2am by a rowdy group of Australian tourists who were laughing and talking directly outside my room. At one point, someone actually came into my room - by mistake thinking it was the door to the toilets - and when I told the front desk the next morning, the reply was that I should have banged the door hard on entering the room as it didn't always shut properly. I said I didn't feel safe and certainly didn't want another disturbed night, but was greeted by a shrug and told the hotel was full and there was no alternative.
The manager on duty when I returned from work that evening apologised for the disruption, but made no effort to either move me to another room or compensate me for the awful experience. suffice to say this was my first and last stay at this hotel.
- Official Description (provided by the hotel):
- Ideally situated between the place of the Bastille and the Marais, Hotel Marais Bastille welcomes you in the peaceful peace of a warm house, in the sober and refined decoration. Its tonic colors, furniture Arty and chic give to this attractive den a determinedly contemporary tone. Just a step from the famous place de la Bastille, its Opera and at only a few minutes of Le Marais quarter and the Place des Vosges. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Hotel Paris
- Best Western Paris
- Paris Best Western