I stayed at this hotel for a couple of nights disregarding some of the negative reviews. I like to give small independent hotels a second chance.
When I arrived the staff was friendly but the hallways have been under renovation for years (if you read the other reviews you will understand), the room was borderline discussing. You have a feeling that you stepped in a time capsule from the 70's and this was the example for a cheap hotel in that period.
The worst thing that happened was when I arrived at 11 PM for my second night, they didn't have my room key. I was positive that I handed it to the front desk but they didn't have it. After an hour of trying to reach the manager, the front desk just told me to stay in another room for the night. Basically I had to sleep with the clothes I wore outside with all my belongings in another room not knowing what happened to the key.
The next morning, I woke up to speak with the manager for the key, she was rude and said that I did not bring the key to her, that she had a spare key but to be careful. She never apologized nor showed any regret about the situation.
To top it all, there is no internet access at all!
Worse hotel experience ever!
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- Also Known As:
- Exelmans Hotel Paris