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Novotel Paris Centre Tour Eiffel
Ranked #722 of 1,801 Hotels in Paris
Toronto, Canada
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Average”
Reviewed 8 December 2011

It is not a very handy location: not as close to the Eiffel Tower as its name suggests. Small rooms and not much atmosphere. Not bad, but not memorable.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 909090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DenisGauthier, General Manager at Novotel Paris Centre Tour Eiffel, responded to this review, 10 December 2011
Dear Guest,

I’m sorry to hear that our location did not meet your expectations.
Be assured that I’ve taken note of your comments.

Customer service being of our priorities there is always a Duty Manager present from 7am until 23pm you can reach on the number 2424 from your room. They are able to solve any issue and reassure that your stay with us is a memorable one.

I hope to welcome you again.

Yours Sincerely,

Denis Gauthier
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
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Lannion, France
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 December 2011

Great place near Eiffel Tower, many services in hotel, parking (very important in the center of Paris!). Many of restaurants around. Sound-proof windows with nice view to the river or street. Tea and coffee 24/7. It was a pleasure.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yulia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DenisGauthier, General Manager at Novotel Paris Centre Tour Eiffel, responded to this review, 10 December 2011
Dear Guest,

I’m glad to hear that you had a pleasant stay at the Novotel Paris Tour Eiffel!
I really appreciate that you took the time to write a review.

It is nice that you enjoyed the many services the hotel has to offer as for example the swimming pool or one of the restaurants (Novotel Café or the Benkay). At your disposition as well, the concierges who will guide you through Paris with their advice and information and the porter who will take care of your luggage. And of course let us not forget the Bar, Room Service and the Snacking.

I look forward to welcoming you again!

Sincerely,

Denis Gauthier
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A TripAdvisor Member
Reviewed 7 December 2011

The hotel location is perfect, nice hotel of course, especially while I was stay in this hotel, my room was on 29 floor, the day view and night view are so good, from the window, I can see the Tour Eiffel and Rhine.
Breakfast has a lot to choose, the lunch price is fair.

  • Stayed December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DenisGauthier, General Manager at Novotel Paris Centre Tour Eiffel, responded to this review, 10 December 2011
Dear Guest,

Thank you so much for sharing your opinion with us and other travellers.

I’m delighted to hear that you enjoyed the beautiful view from your room on the Eiffel Tower and the Seine River.

I would like to express once more my gratitude for your positive feedback and
it would be a pleasure to welcome you again soon!

Yours Sincerely,

Denis Gauthier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 December 2011

I had never been to Paris before but i do have to say i liked the location of this hotel. It was really close to the Eiffel tower and right on the Seine. The staff were friendly and there was a lot of food options as well. The downfall was how hot the rooms were. There was no air circulation and when you showered the whole room heats up like a steam room! and you cant get even get rid of the heat. I had to keep my door open too hallway and still the windows were steamed up (and did not open). I could not imagine staying here in the summer, Thank god it was November!
http://www.vitalvixen.com/blog/?p=148

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vitalvixen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Myers, Florida
Level 4 Contributor
46 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 December 2011

While I loved the location of the hotel right by The Seine the hotel itself lacks any character or charm. The lobby is rather cold looking and my room , while it had a great river view, was small and devoid of any charm. The windows don't open and I found it to be very stuffy.
You don't come to Paris to stay in a chain hotel and this is all that this is. You can't fault the staff, which was fine but the hotel itself could be anywhere and not in one of the most beautiful cities in the world. If you want a clean modern hotel with no surprises, other than expensive internet, stay here. But you can do better on a first visit.

Room Tip: The rooms with the view are amazing at night. Well worth it.
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  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dalcrew1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DenisGauthier, General Manager at Novotel Paris Centre Tour Eiffel, responded to this review, 4 December 2011
Dear Guest,

First and foremost I would like to thank you for choosing Novotel Paris Tour Eiffel! I’m glad to read that you enjoyed the view on the Seine River as well as the cleanliness of the hotel.

The windows do indeed not open; this is in line with the security measures by the French law. I’m sorry to hear that you are not completely satisfied but I hope that you had a nice stay in Paris anyway.

Yours Sincerely,

Denis Gauthier
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Marshalltown, Iowa
2 reviews
Reviewed 1 December 2011

My School and I stayed at this school for a little over a week while attending the World hair show in Nov 2010. It was a great hotel! Everything was very modern. The rooms where great. The bathrooms where huge! The beds were VERY comfortable! I wanted to take the bed home with me. We had a good view as well. The staff was very helpful with everything. We where not charged for internet as well. Big bonus. I would LOVE to stay at this hotel again but it is out of my price range now. I would HIGHLY recomend this hotel to anyone wanting to stay in paris. It is a short walk to the major metro line as well as to the tower. It is a safe walk at night with no issues.

Room Tip: All of them are great! Visted many of my classmates rooms and all were very nice.
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  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank danielle p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 30 November 2011

On arrival I was pleased to find a secure underground car park at the hotel, with spaces. a good start.
The reception and booking in was efficient and friendly, and with the staff speaking multiple languages, my lack of French was not a problem.
The rooms are well presented and clean. We had 2 rooms, one for us, and one for the children which worked out well. My only gripe would be that it was too hot in the rooms, even turning the heating down to 10C made no difference.
The Restaurant has a friendly atmosphere and the food is excellent, though the menu feels a little limited after a couple of days.
Price wise, considering its location in a major city, is good value.
We will stay again in the future.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DenisGauthier, General Manager at Novotel Paris Centre Tour Eiffel, responded to this review, 3 December 2011
Dear Guest,

Thank you so much for positing your positive comment on TripAdivsor!

I’m delighted to read that you had such an enjoyable stay at the Novotel Paris Tour Eiffel. I will surely transfer your compliment to my staff. They will be very pleased to hear that you had such a nice stay with us.

We look forward to seeing you back again in the future!

Sincerely,

Denis Gauthier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Paris Centre Tour Eiffel

Property: Novotel Paris Centre Tour Eiffel
Address: 61 quai de Grenelle, 75015 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#374 Luxury Hotel in Paris
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel Paris Centre Tour Eiffel 4*
Number of rooms: 764
Official Description (provided by the hotel):
The Hotel Novotel Paris Centre Tour Eiffel is located in the heart of Paris, opposite the Seine river and a short distance from the Eiffel Tower. It is ideal for business travel, meetings and seminars, as well as for weekends in Paris as a couple or with family. The hotel is situated in the center of Paris close to the Champs-Elysees, the Louvre and Notre-Dame. It has two restaurants, a bar, indoor pool and fitness room. Free WIFI and secure car park available. The hotel offers rooms with views of Paris and the Seine, accommodating families (2 adults and 2 children aged under 16), as well as a Japanese restaurant with a sushi bar. Swim shorts are not allowed in the pool. ... more   less 
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Also Known As:
Novotel Paris Tour Eiffel Hotel Paris
Accor Paris Tour Eiffel
Novotel Eiffel Tower Paris
Novotel Tour Eiffel
Paris Novotel

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