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“Average hotel with good location and friendly staff”

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Hotel Arc de Triomphe Etoile
Ranked #668 of 1,809 Hotels in Paris
Certificate of Excellence
Reviewed 13 May 2014 via mobile

I had decided to book this hotel for the 3rd phase of our honeymoon as the location was good and the pricing was reasonable since Paris is quite expensive. The hotel is just a 5 mins walk to the Arc de Triomphe and Champs Elysees where the shopping and restaurants are located at. Its also near the Charles De Gaulle Etoile metro station which is kinda convenient as the station is linked to other metro lines to other attractions. The room and the toilet is nicely decorated and quite spacious. The staff were also helpful in giving us maps and directions as we don't understand french. But there were a few things I didn't like about the hotel. The lift was ridiculously small it could barely fit both of us and our luggages! The Wifi signal was horrible.. Despite having different Wifi for different levels, I couldn't log in to the 3rd floor where my room was. I ended up switching from floor to floor but the signal was still poor and slow that I gave up using the internet. The room walls and door are quite thin.. I could hear the next door showering and talking! And the door would make knocking sounds whenever the hotel lift stopped on my floor. Another problem was there were no ironing boards in my room to my dismay. And lastly, all the tv programs were in french.. Meaning that if I don't understand french I might as well don't switch on the tv!

Stayed: May 2014, travelled as a couple
1  Thank Alzrin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte A, Responsable relations clients at Hotel Arc de Triomphe Etoile, responded to this reviewResponded 16 May 2014

Dear Alzrin,

You took the time to share your impressions following your recent stay with us and we thank you. We are delighted that you enjoyed both the location and the style of our hotel. We regret, however, that this trip didin't give you entirely satisfactory despite the quality standards we have established. Please accept our apologies for your internet connection. Necessary improvements will be made as soon as possible to improve our service.
Hoping to welcome you back to the Arc de Triomphe Etoile.
Sincerely,
Charlotte, Head of Customer Relations

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104 - 110 of 292 reviews

Reviewed 11 May 2014

It is really perfect located! just 2 minutes walk from the Arc de Triomphe and 2 metro stations: Charles de Gaulle Etoile and Terner.
The rooms are clean and confortable, but small.
The bathroom has an excellent shower: Warm and good pressure. They provide shampoo and shower gel, but not conditioner neither shower cup.
Very good wi-fi connection in everywhere!
The service in the front desk is poor, they do not speak too much english and they couldn't advise us about a laundry (since in the hotel they do not provide this service).
I would come back!

  • Stayed: May 2014, travelled as a couple
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2  Thank Yamila T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte A, Responsable relations clients at Hotel Arc de Triomphe Etoile, responded to this reviewResponded 12 May 2014

Dear Yamila T,

Thank you for taking the time to leave your comment on Tripadvisor.
We are delighted that you enjoyed the location of our hotel and we invite you to contact us directly at the following address to book your next stay: reservations@hotelarcdetriompheetoile.com
Sincerely,

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Reviewed 7 May 2014 via mobile

We left this hotel today and were very happy with our stay in Paris. God location very easy to get to the champs élysées, Eiffel Tower etc and easy to get a taxi. Hotel is nice and modern, bathrooms tiny but in quite good condition. My only complaint would be that the queen bed was two single beds pushed together and they kept rolling apart. Otherwise I would stay here again. Great area ... Nice restaurants and cafés very close by.

Stayed: May 2014, travelled as a couple
1  Thank Ljg43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte A, Responsable relations clients at Hotel Arc de Triomphe Etoile, responded to this reviewResponded 12 May 2014

Dear Ljg43,

You took the time to give us your opinion about your stay in our hotel and we thank you. We are delighted that you enjoyed the style and location of our hotel. However, we have taken note of your comments about the bed and please accept our apologies for the inconvenience.
Hoping to see you soon at the Arc de Triomphe Etoile.

Sincerely,

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Reviewed 24 April 2014

I stayed with my family in two rooms for few days as tourists.Its location 2 minutes from Arc De Triomphe gives perfect access to everything..Walls are with modern paintings,rooms very clean but small and everybody woking there is very cheerful

Stayed: April 2014, travelled with family
3  Thank Mona400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte A, Responsable relations clients at Hotel Arc de Triomphe Etoile, responded to this reviewResponded 29 April 2014

Dear Mona400,

Thank you for taking the time to share your thoughts on the site Tripadvisor following your recent stay at the Hotel Arc de Triomphe Etoile.
We are delighted that you enjoyed the location of our hotel and invite you to contact us directly at the following address to reserve your stay prohain: reservations@hotelarcdetriompheetoile.com

In the meantime, please accept, dear Mona400 in expressing our best wishes.

Sincerely,

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Reviewed 26 March 2014

We stayed at this hotel at the weekend. What a fab location. The Louvre, Eiffel tower & notre dame cathedral are all within a half hourish walk. The Air France buses take you straight from Charles de Gaulle airport to the Arc de triomphe at half the price of a taxi. Rooms were extremely clean & modern. Towels and sheets were changed every day. staff were also very friendly. The only thing I would look out for is the city tax. We were told on the Friday that it would cost us 6 euros. When we checked out, the lady at reception insisted that it was 51 euros and we had no option but to pay up. Im not very happy about that at all but overall what a great place to stay.

  • Stayed: March 2014
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1  Thank Kaywilson123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylvie A, Responsable relations clients at Hotel Arc de Triomphe Etoile, responded to this reviewResponded 3 April 2014

Sir, we are delighted that your stay passes well. Concerning this problem of payment, we are really sorry because it is an error from us. We did what's necesssary to reimburse you.
With apologies

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Reviewed 20 February 2014 via mobile

Stayed at this hotel for a couple of nights after Euro disney trip to sample Paris, ideal location for the sights. Lift was tiny, could only fit in 1 person and luggage. Room was nice and modern decor. Great restaurants nearby, 2 are in the top 10 in Paris. Car park (underground) was 2 minutes away, should have been 52 Euros for two days, with the hotel discount we paid 44 Euros. Advice don't park on street, unless you want towed or parked up against.

Stayed: February 2014
Thank NeilHurst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2014

Comfortable bedrooms and a marvelous breakfast. Excellent location just a few steps of Arc de Triomphe. I just stayed there for three nights but these were enough to highly recommend this hotel. I had a personal problem at home and I needed help to come back. The staff was wonderful and help me a lot with that.

  • Stayed: January 2014, travelled with family
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1  Thank Julylima1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Arc de Triomphe Etoile

Address: 3 rue de l Etoile, 75017 Paris, France
Region: France > Ile-de-France > Paris > Champs-Elysees
Amenities:
Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#184 Family Hotel in Paris
#350 Romantic Hotel in Paris
#517 Business Hotel in Paris
Price Range: £85 - £164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Arc de Triomphe Etoile 3*
Number of rooms: 27
Official Description (provided by the hotel):
Closed until May 27, 2012. ... more   less 
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Also Known As:
Arc De Triomphe Etoile Hotel

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