I booked the Hotel Monterosa in Paris with my 2 sisters for my mothers 70th Birthday as a surprise and a treat. Everything seemed OK with the booking, until I received an email the day before we would arrive reporting that the hotel had experienced a technical issue and that we had to be relocated to a sister hotel nearby. I was not given an actual reason for this until I asked (it turned out to be a leak). After reading the reviews of the hotel that they wanted us relocated to, I asked if we there were 2 twin rooms available in another Astotel Hotel nearby (as this had better reviews on TripAdvisor) and they agreed without hesitation. They also gave all four of us complimentary breakfast throughout our trip for this incident.
Upon arriving at the hotel, we were greeted by a single receptionist who was polite, but who seemed new as he didn't know about a couple of things when asked. We went up to our rooms which looked very modern and quirky with good design and which had all basic services in working order (safe, phone, air conditioning, hairdryer). The view from the 2 windows from both rooms up and down the road is simple, but due to the traditional look of the building opposite (french windows, etc), it set us in the right mood for experiencing this beautiful city. The rooms were a bit small, but we were given a room near the top floor, so we had a lot of light coming in.
Location is great, but I wouldn't recommend going in August. All the best restaurants which were 1 block away (which I looked up on TripAdivsor and had amazing reviews) were all closed as apparently that is when Parisians themselves go away on annual leave. But there are still some nice restaurants nearby and some fantastic boulangeries to get the freshest pastries and bread from (although these places can be quite pricey, but then that's Paris in general).
The breakfast room was very light and again, nicely designed. I'd remove the fake orchids and replace them with real but affordable flowers (I'm aware that it's only a 3 star and may need to focus funds elsewhere, but it would really make a difference to the place). Breakfast was self service and offered the following:
Freshly Squeezed Juices (Orange and Grapefruit when we were there)
Medium sized choice of pastries/cakes
Small choice of hams
Small choice of cheese
Tea (many varieties)
Cheese/Egg Quiche (I think that's what it was)
There one morning when we went down to eat and they had run out of the omelette. Considering this is one of only 2 hot options they offer, I was slightly disappointed and would recommend that they have at least the hot food still available half an hour before breakfast finishes. On saying that, however, breakfast is served from 7am to 10am, which from personal experience is quite a late finish and gives the night owls a chance to grab some food. The catering staff were also helpful and cleaned up quickly, however at times, some tables were missing a spoon/fork/coffee cup, but not enough to notice outright.
One of the stranger experiences I had was upon returning to my room one day and only one of the beds was made properly, leaving the other one looking rushed. The coffee that I had that morning was also still on the side table and hadn't been cleaned. This slightly spoiled the sheen of the service I expect from any hotel no matter what star rating it has.
We also expected the hotel to do or offer a little something for my mum's 70th, which was promised through email yet unfortunately never happened. It's OK to not have done anything at all, but the fact that they had said that they'd look after us and didn't, makes me think that they were just looking for business.
All in all, aside from a couple of issues that may not essentially affect other peoples experiences, this hotel served it's purpose. For a 3 star hotel, it's in a great location and exceeds expectations with regards to it's design and rooms, but unfortunately, it's service was lacking slightly.
- Official Description (provided by the hotel):
- Located in a beautiful, century-old building in the 9th district of Paris, the George Hotel is the perfect place for your stays in downtown Paris. Completely renovated last year in a decidedly Parisian style, it perfectly combines modernity and practicality. With its quiet and colorful atmosphere and its location near two metro stations, our hotel is recommended for both business travelers and holidaymakers. Upon arrival, you will be greeted by our warm and caring team , at your disposal 24 x 24. Our 46 rooms are decorated with modern furnishings, provide excellent soundproofing, comfortable beds, satellite TV and a private bathroom with bath or shower. The hotel is entirely air-conditioned and offers free Wi-Fi. A rich and varied breakfast buffet is served every morning including hot drinks, pastries, juices, cereals, eggs, etc. The hotel is ideally located between Montmartre (Moulin-Rouge / Sacred Heart) and Opera, just steps away from a Metro station with direct connection to the Champs Elysees. Find endless shopping options right around the corner with Galeries Lafayette, Printemps Haussmann, etc. The airport shuttle A/R is available for a fee and upon reservation. The trip takes about 30 minutes. There is also a convenient car park nearby. The George Opera Hotel is 140 meters from the Saint George Metro station (line 12) and 400 meters from the Pigalle (lines 2 and 12) metro station. ... more less
- Reservation Options:
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- Also Known As:
- George Opera Hotel
- George Opera Paris