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“Brill little gem of a hotel”

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Hotel d'Orsay - Esprit de France
Ranked #54 of 1,801 Hotels in Paris
Certificate of Excellence
Derby, United Kingdom
1 review
“Brill little gem of a hotel”
Reviewed 17 August 2014

This hotel more than exceeded my expectations. Located 2 mins from the Seine - perfectly central and very close to 2 metro stations. Staff, very friendly and helpful. They let us check in early as a room was ready at 11am. Room was brill, modern, exceptionally clean. We had a standard room but it came equipped with toiletries, powerful hairdryer, robes, mini fridge, tv. Bathroom was beautiful, powerful and modern shower. Free wifi. Could not ask for more. This hotel made our trip and anyone coming to Paris should definitely stay here.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HughesRules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orsayrelationclients, Responsable relations clients at Hotel d'Orsay - Esprit de France, responded to this review, 18 August 2014
Dear Mrs Huges,

The Hotel d’Orsay deeply thanks you for sharing your feedback with us. It is an honor to read your five star review, we are thrilled that you had a wonderful time with us. Our staff could not be more delighted to know that we have exceed your expectations.

We are glad to know that you enjoyed your early check-in. Our team here truly do all in their power to exceed the expectations of our guests whenever they have the opportunity to do so.

Location is so key in the city. We are so close to everything, yet away from the hustle and bustle.

We thank you once again for your kind words regarding to the cleanliness of your room. Housekeeper’s work is very much praised in our House and we are thrilled that you noticed it.

Aslo, on behalf of all the staff in our House, thank you for your recommendation.

Please keep in touch and do not hesitate to let us know when your travels bring you back in Paris, we would love to welcome you back in our House. We do remain at your entire disposal for any request you may have.

Until then, we wish you all the best.

Sincerely yours,

Claire Harquet
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (157)
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English first
Los Angeles, California
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 August 2014

I want to applaud this hotel on it's location. It is a few minutes walk from the Musee D' Orsay, the Louvre, the Notre Dame, etc, and for all the other locations you might want to visit, there is a subway stop 100 meters from the hotel entrance. Also, it's in a quiet street so you don't hear the street noise.

The staff was great, too. We received a lot of great advice, especially for breakfast restaurants. Jerome was very helpful!

The rooms are small, but you can't expect much else in Paris. Also, it has everything you need: a coffee machine, a bed, a tv, a closet, and a big bathroom. AC was great, especially in the hot summer days. The hotel was very quiet!

We didn't get to try the breakfast, as we thought 17 euros was a bit expensive. But because of the great location, there are three restaurants within walking distance.

Highly recommended!

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Beatrice V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orsayrelationclients, Responsable relations clients at Hotel d'Orsay - Esprit de France, responded to this review, 11 August 2014
Dear Beatrice V,

The Hôtel d’Orsay deeply thanks you for your review and your valuable insights. Your willingness to spare some of your time to relay your comments is truly appreciated.

We are thrilled that you enjoyed your stay with us and our staff, especially the service provided by Jérôme who has always bright advices to give to our guests.

We are pleased to note that our location has met your expectations and that you have enjoyed the surrounding, facilities and comfort in your room.

To fully indulge next stay may I suggest you to book one of our Superior or Deluxe Guestrooms where you have 20 to 25 sqm. I also kindly invite you to contact us directly to make sure your next stay will be even more enjoyable.

We do thank you once again for your kind words and for your recommendation. We are all looking for welcoming you back in our House in the near future.

Until then, we wish you a lovely summer.

Kindest regards to Las Vegas,

Claire Harquet
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Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 August 2014

The staff was extremely helpful with a problem we encountered. The location is very convenient for sight seeing, we walked everywhere. The rooms were nicely decorated and very clean. Everything was wonderful. Would happily return.

  • Stayed August 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
Thank Londa13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orsayrelationclients, Responsable relations clients at Hotel d'Orsay - Esprit de France, responded to this review, 8 August 2014
Dear Londa 13,

The Hotel d’Orsay thanks you very much for providing us with detailed feedback after your stay in our House. It always brings us great joy when we receive a five star review.

We really appreciate your comments regarding our staff and your experience with us. “Esprit de France” staff members take their roles in our Hotels very seriously and try, every day, to provide that quality customer service that our guests expect.

We are very proud to offer a style of accommodation which can be enjoyed by both business and leisure travelers.

Also, we are very fortunate to be close to an array of restaurants, cafes, museums and shopping district.

Thank you once again for your well rounded review and your positive endorsement.
We look forward in accommodating you again in our House. Please, feel free to contact us at any time, we remain at your entire disposal.

Warm Regards,

Claire Harquet
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Portsmouth, Rhode Island
1 review
Reviewed 6 August 2014

Had a great experience. The room is small, but the service was excellent. Appreciated the fact that Claire (at the front desk) was so friendly (and spoke English). Has all you need. TV, coffee, nice shower, A/C, room service, breakfast service (17 euros). And near everything. Highly recommended.

  • Stayed August 2014, travelled solo
    • Value
    • Rooms
    • Service
Helpful?
Thank Matt R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orsayrelationclients, Responsable relations clients at Hotel d'Orsay - Esprit de France, responded to this review, 8 August 2014
Dear Matt R,

The Hotel d'Orsay wants to thank you for taking the time to offer us your valuable feedback on Trip Advisor following your recent stay with us.

I appreciate your kind words about our House and the service you had received. We are dedicated to constantly improve our services and your positive words are praised.

Our breakfast is indeed very much appreciated by our guests as it is served from 7 to 11 Am with plenty different products.

The Club room where you have stayed is actually our first category of room. We would love to propose you our Classic or Superior room for your future stay with us. I kindly invite you to contact us directly. It will always be a pleasure to serve you again.

Our team remains at your entire disposal for any request you may have.

We wish you a very great summer.

Sincerely yours,

Claire
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wickford, United Kingdom
Level 3 Contributor
21 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 July 2014

We were hot and bothered arriving at this hotel after walking for half an hour with the luggage and it was like arriving in an oasis! The staff were very friendly and spoke excellent English. We were upgraded and had a lovely room in the eaves!! We really enjoyed our stay here.

Room Tip: Room 64 in the roof was great but there is only a lift to the 5th floor and then stairs to the top
See more room tips
  • Stayed July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank Pamster72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orsayrelationclients, Responsable relations clients at Hotel d'Orsay - Esprit de France, responded to this review, 3 August 2014
Dear Pamster72,

The Hotel d’Orsay wants to deeply thank you for your review on Trip Advisor, we value your time and are very grateful your kind words.

We are truly delighted that you appreciated the Hotel’s style and atmosphere as well as its convenient location.

Our first priority is to make our guests feel comfortable, so it is such a pleasure to read how much you enjoyed our House and its staff. There is no doubt that they will appreciate your glowing review. Guests' recognition is of most importance to us, thank you once again.

The Hotel d’Orsay remains at your entire disposal for your future reservation, we assure you our best care and attention.

We wish you a lovely summer,

Yours sincerely,

Claire Harquet
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 July 2014

All the staff were friendly, room was clean, beautiful lobby, convenient but quiet at night.
If only the room has a little brighter, ( one more floor light would solve problem... ) it was perfect! Thank you for everything.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mimiahn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orsayrelationclients, Responsable relations clients at Hotel d'Orsay - Esprit de France, responded to this review, 29 July 2014
Dear Mimiahn,

The Hotel d'Orsay thanks you so much for your generous 5 star rating and for sharing your experience in such a wonderful way.

Your feedback is highly encouraging to our team and reinforces our passion.
It will always be a pleasure to welcome you whenever your plans will bring you back to Paris.

Everyday we remain at your disposal, do not hesitate to contact us directly, we will provide you our brightest room and we assure you our best care and offer.

Until then we wish you a bright summer.

Warmest regards,

Claire Harquet
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 July 2014

This is a truly excellent hotel. It is situated in a fantastic location close to some of the most important and interesting sites in Paris. Our room was spacious and spotlessly clean. The breakfasts were very good indeed with a great choice available. The staff were hospitable without exception but we would like to mention, in particular, the staff at the reception desk who were friendly, highly efficient and helpful. They are a credit to the hotel. We arrived on 21 July 2014 and left on 24 July 2014. We will definitely stay in this lovely hotel again.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Honeheke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orsayrelationclients, Responsable relations clients at Hotel d'Orsay - Esprit de France, responded to this review, 25 July 2014
Dear Honeheke,

The Hotel d’Orsay truly thanks you for your five star reviews. It is a huge delight to read how satisfied you have been with your stay in our house. Your feedback is so important to us, we are really grateful.

We are indeed very well located, so close to some of the best restaurants and museums in Paris.Our street is quiet, even though we are just next to the famous Boulevard Saint Germain.

We are pleased as well to read how much you enjoyed your whole experience with us and how highly you valued our staff. We aim to make our guests feel as comfortable as possible. We are glad to know you will definitively recommend our hotel.

If there is anything that we may assist you with in anticipation of your future stay, please do not hesitate to contact us directly. We do thank you once again for your time and our team look forward to welcoming you back soon at the Hotel d’Orsay.

Until then we wish you a gorgeous summer,

Warmest regards from Paris,

Claire Harquet
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel d'Orsay - Esprit de France

Property: Hotel d'Orsay - Esprit de France
Address: 93 rue de Lille, 75007 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Tour Eiffel / Invalides
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#45 Luxury Hotel in Paris
#73 Family Hotel in Paris
#110 Romantic Hotel in Paris
#139 Business Hotel in Paris
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel d'Orsay - Esprit de France 4*
Number of rooms: 42
Official Description (provided by the hotel):
The Hotel d'Orsay, housed in two beautiful XVIIIth century buildings, is close to the Orsay museum. A delightful patio, pleasant to the eyes, a large and smartly furnished lobby, warmly decorated rooms, classical or modern works of art provide a setting of refinement, comfort and serenity. In the heart of Paris and set in a quiet area, a stone's throw from the river Seine, the magnificent garden of the Tuileries (Louvre Garden), the Louvre Museum and Saint-Germain-des-Pres Quarter, the Hotel d'Orsay opens its doors to Art, gardens and business. ... more   less 
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Also Known As:
Hotel d Orsay Paris

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