I stayed in this hotel in the first week of May, 2014 with my family. Reservation staff is excellent and they deserve to be complimented for the efforts they made in answering e-mails and helping with reservations. Hotel is located at a central place and that is the main USP of this hotel. Rooms are average in size but very clean with good housekeeping. Staff at Reception is good and helpful. They do not have a proper concierge which is a big minus with the hotel. If you are visiting Paris for sightseeing and are not familiar with the city and its main attractions then you have very little help available. Reception staff tries to help you with answers to your questions but the quality varies substantially across different managers/ staff members. We had mixed experiences. One staff member was so inadequate that he not only failed to answer basic minimum questions for nearest Metro station and processes involved in going to a particular place that we wanted to visit. He completely goofed up and gave wrong information resulting in lots of inconvenience. We got in a complete mess till a kind soul on the station helped us. In addition when we returned back to the hotel and mentioned this to this staff member, he rather than apologizing for his mistakes, confronted us and found fault with our understanding! A very good stay in the hotel otherwise got overshadowed by this incident. No senior manager in the hotel is available to deal with such encounters and at times one feels that one is staying in a self-service apartment.
Breakfast at the hotel is very good and if you make online booking then the promotional rate for the breakfast is a deal!
A good place to stay and with little improvements they can do better.
- Official Description (provided by the hotel):
- 4 star design boutique hotel, just renovated. 5 mns walking from the champs elysees. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotel.de, Odigeo, Agoda, Ebookers, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Hotel Elysees Regencia Paris reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.