We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hotel Jardins d'Eiffel
Nearby Hotels
US$626
US$520
RelaisChateaux.com
View Deal
Excellent 5/5
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$435
US$409
Hotels.com
View Deal
Very Good 4/5
Certificate of Excellence
  • Restaurant
  • Room Service
US$347
US$283
Official Site
View Deal
Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Bar/Lounge
Hotel Muguet(Paris)
US$169
US$165
Booking.com
View Deal
Great 4.5/5
Certificate of Excellence
  • Free Wifi
US$605
US$505
Booking.com
View Deal
Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Restaurant
US$612
US$536
Agoda.com
View Deal
Excellent 5/5
Certificate of Excellence
  • Free Wifi
  • Room Service
US$310
US$282
Agoda.com
View Deal
Very Good 4/5
  • Free Wifi
  • Restaurant
US$258
US$228
Official Site
View Deal
Excellent 5/5
Certificate of Excellence
  • Free Wifi
  • Room Service
Hotel Duo(Paris)
US$241
US$234
Agoda.com
View Deal
Very Good 4/5
Certificate of Excellence
  • Free Wifi
  • Bar/Lounge
US$334
US$324
Travelocity
View Deal
Excellent 5/5
Certificate of Excellence
  • Free Wifi
  • Pool
Reviews (906)
Filter reviews
906 results
Traveller rating
357
390
114
26
19
Traveller type
Time of year
LanguageAll languages
More languages
357
390
114
26
19
Show reviews that mention
All reviewsrue clereiffel towerla tour maubourggreat locationprivilege roomlight showquiet streetaround the cornerstay there againminute walkwithin walking distancemetro stationrooms are smallmini barfew blocksthree starbreakfast room
FilterAll languages
Updating list...
291 - 296 of 906 reviews
Reviewed 16 June 2014

Stayed for five nights from 5th June. We had a balcony room with a view of the Eiffel Tower. The balcony was not large enough to sit out on, but it was good to get the fresh air and the spectacular view, especially when the tower was lit up at night. Thought it was worth paying the extra 30 Euros a night. Room itself was quite spacious , bed very comfortable, and bathrobes and slippers provided. The breakfasts were very good. Choice of cereals, pastries, fresh fruit, boiled or scrambled eggs, yoghourt, jams, etc. More expensive than the fruit juice coffee and croissant breakfasts in local cafes, but worth it if you like a substantial breakfast. The hotel was spotlessly clean and staff very helpful and accommodating. We enjoyed the local restaurants, of which there were plenty, especially the little Breton Creperie down the street. Their galettes were lovely. Location could not be better, we were able to walk everywhere. Would certainly stay here again .

Room Tip: Good to have a balcony and a view, even at extra charge.
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jardinseiffel, General Manager at Hotel Jardins d'Eiffel, responded to this reviewResponded 19 June 2014

Dear Guests,

We thank you very much for this excellent review about your stay in our hotel. Your compliments about the staff, the cleanliness, the room and the breakfast are really appreciated.

Your were staying in a Privilege room facing our courtyard : that kind of room is a littlle bit larger than the standard room and offers bathrobes, slippers and a courtesy tray.

We would be pleased to welcome you again and remain at your disposal.

Kind regards,

Véronique

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2014

My wife and I visited Paris for our fifth anniversary, and, never having spent time there before, we really lucked into this hotel. The room was comfortable with a fabulous blackout shade on the window, the staff were unanimously friendly and helpful, the room was cleaned daily, and the area was absolutely perfect. We were walking distance from everything we wanted to see, but the location - near the Eiffel Tower - was just quiet and tucked away enough to feel like a haven within the busy city. We spent a great deal of time on Rue Cler just two blocks away, which is home to countless cafes and other wonderful eateries, and were able to just enjoy ourselves without being subject to the bustle of modern Paris 24 hours a day.

We would (will!) absolutely stay here again, and highly recommend both this district and this hotel to anybody who wants to enjoy Paris in a relatively quiet and very comfortable way.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jeff E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jardinseiffel, General Manager at Hotel Jardins d'Eiffel, responded to this reviewResponded 19 June 2014

Dear Guests,

We thank you so much for taking the time to write this great review about the staff, the hotel and the neighborhood.

"rue Cler" is is one of the last pedestrian street in Paris with a market and a village atmosphere.

We hope to see you very soon !

Warm regards,

Veronique

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

Good location, clean room, but disappointed. We looked at all the beautiful modern and renovated pictures online, but when we arrived we were put in a room that looked like my grandmothers house and probably hadn't been updated since the 70's. We probably should have asked to be put in a renovated room, but we were so shocked by the quality, or lack thereof, we just accepted it. When we were checking out there were two people at the front desk asking to me moved to the upgraded rooms. They also tried to charge us for the continental breakfast that we had never attended. Just be sure to ask for an updated room if you do get stuck in one of the old ones.

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Whitzs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jardinseiffel, General Manager at Hotel Jardins d'Eiffel, responded to this reviewResponded 3 June 2014

Dear Guests,

We thank you for taking the time to write a review about your stay in our hotel. We thank you for your compliments about the cleanliness and are really disappointed that you didn’t appreciate the decoration of your room. You should have asked for a different room when you checked in because we always try to satisfy our guests.

The hotel has 81 rooms with two styles of decoration in two different buildings : one style is more traditional and very French and one style is more contemporary and design. The pictures on our official website show the two categories of rooms.
The "contemporary" rooms have been renovated in 2012.
The "traditional" rooms are in good condition and some offer a great view on the Eiffel Tower. These rooms have just been painted and the carpet has also been changed this year. The furniture has been changed in 2010. We have planned to renovate theses 41 rooms next year because we think that bathrooms will need an update.

Regarding the breakfast, we always ask to our guests when they check out if they have taken it or not during their stay. We don’t try to charge for it when not taken!

We pay a great attention to the satisfaction of our guests and we would be pleased to welcome you for another stay in a “contemporary” room.

Remaining at your disposal,
Kind regards.

Véronique

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2014

This hotel was a good value for the money. Everything was great. I can imagine it would get too hot in the summer, but when we were there it was perfect with just the balcony door open. I would stay here again.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JenniferJCoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jardinseiffel, General Manager at Hotel Jardins d'Eiffel, responded to this reviewResponded 21 May 2014

Dear Madam,

We are really happy to see that you enjoyed your stay in our hotel and we thank you for taking the time to write this very nice review.

Please note that you can use the air conditioning in the room during summer when the weather is hot.

Kind regards,

Veronique

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2014

let me start with the good:
1- location is good if you want to be in the INVALIDES
2- room is clean and bed is comfortable
3- clean room

the BAD:
1- it's HOT!!!!!! right now (May 18,2014) and the airconditioner is disabled! they refuse to turn it on coz they said, at night is breezy! What???? I'm literally writing in this freaking room with almost 90 degrees inside and giving me headache becoz it's very HOT! outside and on top of that, the housekeeper when she cleaned the room, she kept the blinds open to let the sun comes in! before we left, we close everything but, she opened it all the way!!!! we complaint yesterday too and front desk told us that last week it was cold so, they turned off ALL A/C. i told them, we're NOT talking about last week, it's HOT right now! we asked for the manager, NO manager since yesterday!!!! i got a headache due to HEAT yesterday and getting a headache again! we just came back from Versailles and after walking and falling in line under a hot sunny day, the last thing i want is to be toasted in the rooms i paid for (we have 2 rooms). the front desk even told us that a lot of people are complaining already! hellooooooo....anybody listening?

2- WATER- while taking a shower, the water just suddenly goes from very hot to very cold!!!!! and kept switching by itself!!!! this happens from the time u turn ON until you are done taking a shower.... again, there's no manager to talk to!!!!
3- elevator- can only fit 2 people and 1 luggage. so if you have few luggages and bigger family, you have to make few rounds.
4- room- we paid for the eiffel tower view but, since the hotel is sorrounded by taller buildings, we could only see some of it. (we're on 3rd flr and they have only 5floors)
5- amenities- once you used it, they don't replenish. so, you have to budget the shower gels, soap, etc

do i recommend this hotel? NO there's better hotels in Paris that are comparable in the price

Room Tip: not facing the sun or eiffel tower view especially during May all the way up to summer months
  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank mahleen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jardinseiffel, General Manager at Hotel Jardins d'Eiffel, responded to this reviewResponded 21 May 2014

Dear Guest,

We thank you for taking the time to write this review during your stay in our hotel. We are really disappointed that your stay was not all that it could have been and apologize for the inconveniences caused.

I always pay a great attention to the reviews because knowing the expectations of our guests help us to improve our services.

I also always answer myself so please find hereafter a few explanations regarding the negative points :
1– Please note that the weather was very changeable in Paris during the last weeks and, until the 16th May, the heating was necessary at night. The weather was beautiful in Paris on the 17th-18th and 19th May (about 24°C in the afternoon). Since yesterday (20th May), it is again raining and the temperatures fell.
Our system does not allow us to have the heating and the air conditioning at the same time. Furthermore, the switch between both requires the intervention of an outside company which does not work on Saturdays and Sundays.
Several guests asked us for air conditioning on May 18th so we called this company very early on Monday and the air conditioning was on at 8:30 am.
I was not working on Saturday and Sunday but was informed by phone about your complaint. Unfortunately, I couldn’t do anything more.
I then met you, explained you the situation, apologized and made a discount on your invoice.

2- I am very surprised with the complaint regarding the water because nobody else complained about that. We checked and did not notice dysfunction. I suppose that it was an isolated and temporary problem and, one again, apologize for the inconvenience caused.

3- The building facing the street was built at the beginning of the 20th century and, as it is often the case in that type of Parisian building, it does not allow us to have a bigger elevator. The 2 other buildings of the hotel, built in 1995, offer bigger elevators.

4- From the 3rd until the 5th floor of the hotel, you can see more than 2 floors of the Eiffel tower (which has 3 floors). We never said that you could see the whole Eiffel Tower because it is just impossible. The photos on our official website or the traveller photos on Tripadvisor show the exact view from these rooms. Most of our guests think that this view is just magnificent, especially when the Eiffel Tower twinkles at night.

5- We normally change the amenities every day when they are used. If the chambermaid has forgotten to replenish them, I am really sorry for that. The front desk staff would have gave you some shampoo, shower gel, soap…if you had asked for.


Once again, I am deeply sorry for what happened because my priority is the satisfaction of our guests.

I thank you for your comprehension and hope to welcome your family again for a second chance…

Kind regards,

Veronique

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews