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“friendly staffs, great smile!”
Review of Hotel Diva Opera

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Hotel Diva Opera
Ranked #707 of 1,802 Hotels in Paris
Certificate of Excellence
Reviewed 6 February 2014

Always a delightful feeling being welcome with a great smile. Staffs are friendly and helpful.

Location is great, walking distance to La Fayette Opera, Gare du Nord station, etc. Nice room with tub/shower wider than average hotels in europe.

Would definitely go back again.

  • Stayed: January 2014, travelled on business
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1  Thank kai h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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102 - 108 of 328 reviews

Reviewed 9 December 2013

Would recommend this hotel for anyone staying in Paris.

In a lovely area close to the main streets in Opera with the bars and restaurants, but far enough away for a peaceful nights sleep.

Lovely rooms, spacious (would recommend paying slightly extra for the Executive Room, we did, for an extra £15 you get more space), take your I-pod for the docking station, lovely sized bath, toiletries in the room, amazingly comfy bed, didn't want to get out of it. Excellent for a 3 star.

The two ladies on reception were amazing and couldn't help enough, the gentleman on reception wasn't particularly helpful but I think it didn't help that he didn't understand our English very well.

I would stay here again, hope this helps!

Room Tip: Choose executive room for more space.
See more room tips
  • Stayed: December 2013, travelled with friends
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1  Thank vanessa e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2013

Stayed at this hotel Fri 22 Nov 2013 for 3 nights. Arrived at Gare De Nord train station 5pm and caught taxi to hotel. Despite heavy traffic and meter clocking up cost when stood, only cost 10Euro and same for return on Mon in light traffic. Hotel pleasant and clean. Rooms small but we expected that and booked Superior. Our son stayed at same time with girlfriend and they had standard room. It was ok but very small.
We didn't have breakfast as it looked poor value for virtually 13 Euro each. Grand Boulevards Metro about 5 mins walk and plenty of eating options on the main road. Evening meals roughly 120 Euro for 4. Breakfasts around 7-8Euro each.
Wifi in hotel very slow and one morning impossible to login. Rooms very clean. We had to request more tea bags and milk for room one day but the staff were helpful and provided straight away. Hotel stairs not easy for anyone unsteady on feet, circular steel stairs and not well lit. One lift holds 4 people, just.
Didn't see a bar but there are some stairs down from small reception area and it might have been down there.
Bed very comfortable (room207) which is great after a tiring day sightseeing. No view however. Son and his girlfriend had smaller room but on 6th floor and decent views across rooftops and to nearby to Folies Berger.

  • Stayed: November 2013, travelled as a couple
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Thank Colin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2013

The hotel Diva Opera has just been refurbished and is much better than many other 3 stars hotels in Paris! It is really well located, you don't need to use the metro to discover many nice parts of the city. The beds are extremely conformable, the rooms are quiet and the staff really helpful. I would definitely recommend this place!

  • Stayed: October 2013, travelled with friends
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3  Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2013

Spent 3 nights here and first things first , Front desk receptionists were very helpfull Thank God we found some people who spoke English .
The room was very small but the beds are comfortable . The housekeeping is lousy , The sheets towels and pillow cases weren't changed regulary either .
The location is perfect for shopping and dining .
Would we stay here again ? NOT as a lady .

  • Stayed: October 2013, travelled with family
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2  Thank Grace B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
delecluseg, Directeur général at Hotel Diva Opera, responded to this reviewResponded 25 October 2013

Dear Guest,

We would like to thank you for giving your feedback on your recent 3 nights stay at the Best Western Diva Opera. We are concerned about your comments regarding the cleanliness of your room, especially your bed linen which has not been changed as often as you were expecting. Indeed, the hotel is willing to be as "Green" as possible, and as you might have read in our Guest directory placed in all bedrooms, we have the following environnment program in place:
"For the sake of the environment, please help us not pollute water with detergents by washing towels and bed linen.
If you would like the towels changed, leave them on the floor in your bathroom, otherwise the chambermaid will assume that you do not need clean towels. In accordance with the environmentally friendly programme, your sheets will be changed every three days, but please ask reception if you would like them changed every day."

Linen are changed every three days, unless exceptionnal marks of dirtyness are spoted. We are sorry you missed this information during your stay, a simple demand from you would have changed your experience at the Best Western Diva Opera. We hope you will not hesitate to mention it on your next stay with us.

We look forward to welcoming you soon again, best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2013

I just returned from an eight night stay at this hotel. We booked our reservation upon recommendation from a friend who was familiar with the hotel. The beds were extremely comfortable, the room was very quiet, the AC kept the temperature very pleasant and the bathroom was a reasonable size and had everything we needed. The staff was friendly and helpful with directions and general information. I am very picky about hotels and this one passed with flying colors.

  • Stayed: September 2013, travelled with friends
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1  Thank AYVLoves2Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2013

I read alot of hotel reviews before deciding on this hotel in Paris. Paris has very many hotels with alot of bad reviews so i was very cautious in checking things out as i am a bit of a germaphob. Well, the hotel was great so book this hotel. The hotel was only a five minute walk to the Metro and the Metro took about 10 minutes to get in the city and attractions. There were plenty of restaraunts aroudn the hotel which were open late at night, almost 1am. The street was queit at night and not alot of traffic. Teh hotel staff was very friendly and helpful with suggestions and directions. I had an issue with my reservation (the national office forgot to send my reservation to their office) and they resolved it well. While I was dissapointed in the Best Western International Brand for poorly handling my reservation, this privately owned Best Western did a great job in fixing the situation. The rooms were clean and modern. I did not use the pool or restaraunt so I cannot accuratey rate those. So if your picky about where you stay in hotels, this is a great choice in Paris!

Room Tip: Rooms are small (as is every room in Paris) but clean and functional.
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  • Stayed: September 2013, travelled as a couple
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Thank tonisha b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Diva Opera

Address: 11 rue de Trevise | 9th Arr., 75009 Paris, France (Formerly BEST WESTERN Diva Opera)
Region: France > Ile-de-France > Paris > Opera / Bourse
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service Wheelchair access Airport Transportation
Hotel Style:
#376 Luxury Hotel in Paris
Price Range: £82 - £161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Diva Opera 4*
Number of rooms: 44
Reservation Options:
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Also Known As:
Gotty Opera Paris Hotel Paris
Hotel Gotty Opera

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