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“Solid 3 star hotel, good location”
Review of Hotel Magellan

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Hotel Magellan
Ranked #302 of 1,803 Hotels in Paris
Certificate of Excellence
Reviewed 5 July 2014

Visited Paris 6 times over the past 12 months. Stayed at Hotel Magellan on June 6, 2014 for 2 nights. This is a sold 3 star hotel with very reasonable rates if book early. Would definitely stay here again.

Pros:
1. Good soundproof with near full-size bed in a single room
2. The black gentleman working the night shift was fantastic. He provided very clear instructions for the Metro and RER. He will teach you French if you want to learn a few useful phrases.
3. Breakfast was very good with fresh squeeze orange juice (a must), do-it-yourself hard boil eggs, good selection of breads and croissants, sausages, cheese and yogurt.
4. Good location in the 7th Arr., 10 min walk from a grocery store (Monoprix) and the ATM.
5. 15-20 minute walk to the Arc de Triomphe
6. Lots of restaurants near by, a pastry shop one block away and a small store around the corner for snacks, fruits and drinks.
7. Hotel near Metro and RER C (train to CDG)
Cons:
1. Bathroom and shower is very small.

Room Tip: Book through hotel website for a rate including breakfast.
  • Stayed: June 2014, travelled solo
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3  Thank Tulip T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LNDEKER, Directeur général at Hotel Magellan, responded to this reviewResponded 15 July 2014

Dear guest,

We apprecicate you taking the time to share your experience with us.
Thank you for your kind comment on our team.
Sincerely.

Hélène Dequaire
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (752)
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170 - 176 of 752 reviews

Reviewed 30 June 2014

Booked the magellan for a 2 day trip to Paris with family. Only reason i choose it was it's proximity to the Arc the triumph.
Arrived Paris after our flight from Heathrow was cancelled and and we had to spend the night at an Airport hotel in london, thereby losing one night of our stay in Paris.
We arrived at the hotel and was meet by the most unpleasant staff at the desk who after explaining what we went through, insisted that we wouldn't be given keys tour room, because we were four in number. This was myself, wife, four years old child and infant, which was clearly stated while booking.
I had booked through Agoda.com who had collected payment upfront, if wasn't for that i would have walked out and gone to look for another hotel. He said insurance laws in France doesn't cover more than 3 persons in a hotel room. We were made to pay for an extra room before we we allowed to get the keys.
To add insult to injury the lift wasn't working so we had to climb four floors. the rooms were so small there is hardly any leg room for movement. The only downside to our trip
The only plus is it's proximity to Arc de Triumph

  • Stayed: May 2014, travelled with family
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Thank Wakanow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LNDEKER, Directeur général at Hotel Magellan, responded to this reviewResponded 2 July 2014

Thank you to taking time to give us your opinion about your trip in Paris but let me answer and clarify some things:
We are truly sorry that your flight was cancelled at Heatrow Airport. We can understand this event has ruin the beginning of your stay but you can recognize that the hotel Magellan is nothing to.
About your check in at the hotel,I would like to clarify that your booking confirmation indicated a reversation for 2 adults in a double room and not for 2 adults and 2 children. Unfortunately, we do not have family room and what the receptionnist told you is true: it is impossible for 2 adults and 2 chilren to stay in one our room for 2 reasons:
- the rooms are too small
- Due to fire regulation, the French administration is really strict with that, we CANNOT allocated more than 2 persons in each room.
I am responsible of the safety for all of guests of the Hotel, so my instructions to my staff are clear about this law.
You can trust us, we regret not having lived up to your expectations but sometimes we have to comply with some rules
Very Sincerely

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Reviewed 17 June 2014

Our large room overlooked the street but we never noticed any street noise. The breakfast room was of the highest caliber, with a wide variety of food and a most attentive staff. The front desk staff were very helpful and accommodating. The bathroom had a full tub as well as a laundry line, which is lacking in most hotels. It is in a wonderful location, with a charming small walking park nearby, as well as the metro and bus stops. We were quite pleased and would stay again.

  • Stayed: April 2014, travelled with friends
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2  Thank Kathleen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LNDEKER, Directeur général at Hotel Magellan, responded to this reviewResponded 23 June 2014

Dear Guest,

Thank you for being so thoughtful in giving your appreciation of the time spent with us during your stay at the Magellan.

We are delighted to read that you enjoyed our property, its location and the staff.

We hope to have the pleasure of welcoming you again at the Magellan.

Best Regards,

Hélène Dequaire
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2014

We chose the Magellan Hotel because of its location and price. It is only a 15 minute walk from the Arc De Triomphe, and close to the Metro. For the price it seemed like a much better deal than the average hotel in districts that are further from the city centre. The hotel us in a pleasant, mostly residential area. The room was simple, but still pleasant. All the staff were friendly and helpful, and the buffet breakfast was excellent.
We would happily recommend this hotel and wouldn't hesitate staying here again.

Room Tip: Rooms at the front can be noisier due to early morning dust carts etc
  • Stayed: June 2014, travelled as a couple
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1  Thank Andy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LNDEKER, Directeur général at Hotel Magellan, responded to this reviewResponded 23 June 2014

Dear Guest,

Thank you for this kind review that perfectly reflets the level of service that we want to offer to each of guests.
Sincerely.

Hélène Dequaire
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2014

Please, never stay in this hotel where there is no elevator and you had to go upstairs with your suitcase using stairs. Not so clean with old furniture, not convinient and badly furnished bathroom. Poor breakfast. All this is accompanied with horrible service. The receptionist refused to open the room door when I forgot keys in the room with explanation she is the only one working in the hotel and she can left the reception. I urged her to open the door since I had just 15 minutes after which I had to left the hotel with a group, but she didn't even move or respond. After I finally got in the room I discovered the cleaning lady took the keys to the reception, but the receptionist didn't even check it. I have travelled a lot, but this is the worst hotel I have ever seen. Please, never, never stay in such hotels so that they understand that iimpression on Paris is not only Paris, but the hotel, service and people you meet there.

  • Stayed: June 2014, travelled on business
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2  Thank Lilittunyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LNDEKER, Directeur général at Hotel Magellan, responded to this reviewResponded 9 June 2014

Dear Mrs Lilittynian,

We thank you to take a moment to give us your opinon about about our hotel. We are sincerely apologise that your experience was not sucessful.
Nevetheless, if you don't mind, We would like to clarify something:
Our hotel is equipped of an elevator in the principal building; you were at the "Pavillon", typical parisian house with only 9 rooms on two different floors and, you are right without elevator.
You know, it is really appreciate by our leisure guests especially the honeymoon and when you meet difficulties the reception team are completely at your service to help you with yours bags or change your allocation if you signify it on check in day.
Regarding the moment where you forgot your room key. As the receptionist explained, she was in impossibility to come with you during 15 minutes because she was alone and because she was alone and she was responsible of the security of desk and she must be there in case some other guest wants to do check in or his room key. What did you think about hotel when they are nobody to welcome you when you arrived?
In definitely, you lost 15 min because you forgot your room key in your room and the housemaid who thinking give you some help brought back the key at reception. If the receptionist did not checked if the key was on board it was she definitely trusted you.
So, that you called a poor quality of service seems to be a terrible misunderstanding.
As regards your mark about cleaning service, 1 point on 5, it a really bad mark which never we received!!! It's really important to know what that you have not agreed. The cleaning quality if our main goal and we wish absolutely want to improve us.
We are sincerely apologise for your bad experience and we hope sincerely you will help us by your answer to increase our quality of service.

My best regards

Hélène DEQUAIRE

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Reviewed 1 June 2014 via mobile

A perfect end to a wonderful trip. Elegant hotel with attention to detail and a feeling of complete luxury. Close to the metro, quiet with extremely friendly and professional staff. This gem also has a lovely courtyard sitting area a small bar and a fantastic breakfast.

  • Stayed: May 2014
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1  Thank jillyaVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LNDEKER, Directeur général at Hotel Magellan, responded to this reviewResponded 4 June 2014

Dear Guest,

Thank you for taking the time to share your comments through Tripadvisor regarding your recent stay at Le Magellan.
We are delighted to read that you were satisfied with our hotel and services.
Do not hesitate to visit our Facebook page or our official website for special promotions and our best rates!

We sincerely hope to welcome you soon at Le Magellan.

Hélène Dequaire
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

This hotel and its staff were incredible. Its close to the metro so its easily accessible to all the venues and sites. We were not too excited about France, but our minds are changed and we loved it. THe hotel is clean, rooms pretty small, usual for Europe and the breakfast was fresh and delicious. They have a fresh orange juice machine that I wish every hotel had. Fruit and breaks of the best quality and the wait staff was excellent. Highly recommend

  • Stayed: May 2014, travelled as a couple
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2  Thank 2millionmilers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LNDEKER, Directeur général at Hotel Magellan, responded to this reviewResponded 4 June 2014

Dear Guest,

We would like to thank you for taking time to share your recent experience at Le Magellan.

We are so pleased to read that the comfort of the room was appreciated but also the helpfulness of the staff. We also thank you for your valuable comments that we will take into consideration as we continuously do our best to offer a high quality of service to our guests.

We sincerely hope to welcome you soon at Le Magellan.

Best regards,

Hélène Dequaire
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Magellan

Address: 17 rue Jean Baptiste Dumas, 75017 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Batignolles-Monceau
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#268 Romantic Hotel in Paris
#444 Business Hotel in Paris
#505 Family Hotel in Paris
Price Range: £99 - £1,156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Magellan 3*
Number of rooms: 72
Official Description (provided by the hotel):
CHARMING HOTEL WITH INDOOR GARDEN, A SHORT WALK FROM THE PLACE DE L'ETOILE AND THE PALAIS DES CONGRES. Near to the Arc of Triumph and the Congress center from Porte Maillot, the hotel offers guests an unexpected garden in the heart of Paris's 17th arrondissement. Whether you are in Paris for business or leisure, you will find all the benefits and services of an attractive privately run hotel at the Magellan, at the crossroads of the main business centers and tourist attractions. Next to the Boulevard Pereire Gardens, the hotel is in the style of the surrounding Hausmann architecture, sheltered from bustle of Paris's busier streets. ... more   less 
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Also Known As:
Magellan Hotel Paris
Hotel Magellan Paris

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