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“Clean, friendly, good location” 4 of 5 bubbles
Review of Hotel Eiffel Segur

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Hotel Eiffel Segur
Ranked #593 of 1,795 Hotels in Paris
San Felipe del Agua, Mexico
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Clean, friendly, good location”
4 of 5 bubbles Reviewed 28 February 2014

This is an excellent, unpretentious hotel located near the Tour Eiffel and two blocks away from UNESCO. The staff are friendly, the rooms are ample for Paris, and very clean. A nice place to come to and to come back to. Good free internet.

Room Tip: I prefer a room with a view to the "garden". Rooms with street views can be quite noisy.
See more room tips
  • Stayed February 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank sylvia s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie P, Responsable relations publiques at Hotel Eiffel Segur, responded to this review, 3 March 2014
Me and the reception team appreciated very much Your feedback.
Thank you for choosing to stay with us and we look forward to welcoming you back again soon.
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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419 reviews from our community

Traveller rating
    127
    181
    70
    21
    20
See reviews for
45
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
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English first
Bangi, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 27 February 2014

the hotel staffs are very friendly and ever willing to help! they are very good at giving direction and able to communicate in English.
When i went there it was still in renovation but i believe its going to be very nice and cozy.
Luv it!

Room Tip: great location as it is near to the metro station and near a halal food outlet
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  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Ariftesl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie P, Responsable relations publiques at Hotel Eiffel Segur, responded to this review, 28 February 2014
We appreciate your feedback about your recent stay. I’m glad to hear that our staff were helpful to you.
It is true the renovation work are still going on, but they are almost done now. The lobby is going to be nice, modern and cosy.
Thank you for choosing to stay with us and we look forward to welcoming you back again soon.
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London, United Kingdom
1 review
2 of 5 bubbles Reviewed 26 February 2014

Our stay in Paris was amazing, marred only by the fact that we had to return to the building site of a hotel. On top this the shower was not usable due to the fact it flooded the bathroom. We were greeted on the first day by a receptionist who had his feet up on the desk, chatting away on the phone. Took him 5 minutes before he even acknowledged we were there. Avoid this place at all costs.

  • Stayed February 2014
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank bearhugpete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie P, Responsable relations publiques at Hotel Eiffel Segur, responded to this review, 28 February 2014
We apologize for not having been able to fill your expectations.
Regarding the renovation work, it is true we are still on renovation in the lobby area. This has been mentioned on different websites (on Expedia it is mentioned).
The work is now almost done.
We apologize about the disagreement.
Regarding your remark about the staff, I am really surprised; we usually have compliments on that point. I do not see anybody working at the hotel with that kind of behavior. We are doing our best to give to all our customers a nice experience.
Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 18 February 2014

Stayed here for 2 nights and had a great experience. The hotel feels romantic with comfy beds (two fluffy pillows per person!) and tasteful décor. Segur metro station is seconds away and there's a beautiful patisserie en route. The staff were keen to help and spoke good English, they even allowed us to leave our bags at the hotel after we checked-out, so that we could enjoy our final day without being laden down.
Wi-fi was quite slow, but it was free and worked most of the time, fine for doing basic things such as replying to emails and facebook.
The only downside was the fact that the lobby was being refurbished whilst we were there. This was not disruptive, and they kept it clean and tidy but it would have been nice to be informed prior to arrival.
Overall this is a great hotel and I think for the price it is excellent value for money.

Room Tip: Our room which faced into the courtyard was always quiet even with the windows open.
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  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank EmaLilyCrampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie P, Responsable relations clients at Hotel Eiffel Segur, responded to this review, 21 February 2014
Google Translation
Nous vous remercions de votre commentaire. Nous sommes heureux que votre séjour dans notre hôtel se soit bien passé malgré les travaux de rénovation sur notre façade et dans le lobby. Ces travaux ont pris un peu de retard et nous nous en excusons. Ils devraient être terminés dans une Dizaine de jours pour le plaisir de nos futurs clients.
Au plaisir de vous recevoir dans un lobby rénové pour votre prochain séjour a Paris.
Cordialement,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, Brazil
Level Contributor
46 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 bubbles Reviewed 10 February 2014

When I got to the hotel, I saw that it was under renovation services. Therefore, dust was taking over the reception. The work started early in the morning and one of my colleagues complained about it and we were compensated with complimentary breakfasts for the rest of our stay.
The room was nice, though. My bathroom had a leak in the ceiling, though.
Internet was free of charge, with good speed and available everywhere.
The 10 Euro breakfast is definitely not worth the price (if I were to pay it, of course).

  • Stayed February 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank ricardomello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie P, Responsable relations clients at Hotel Eiffel Segur, responded to this review, 13 February 2014
Google Translation
Nous sommes navrés de ne pas avoir été à la hauteur de vos attentes. Nous effectuons en effet des travaux de rénovation sur notre façade, dans le lobby et dans la cour intérieure. Ces travaux ont malheureusement pris du retard et nous nous en excusons. Nous faisons malgré les conditions tout notre possible pour satisfaire nos clients et prenons en compte vos remarques afin de nous améliorer.
Cordialement,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 6 February 2014

Good location, clean well managed hotel in a lovely old style building two min walks from metro and grocery shops etc. Excellent for its price range. Rooms have been done up recently and were v comfy and clean. Wifi was working perfectly find, fast speed and good connection.

As a few others have mentioned their is renovation going on in entrance lobby. I stayed between Jan 30-Feb 3 and did not find it an issue as it is a good thing they are renovating, do guests expect a hotel at this price range to completely shut down for minor renovation? The front desk staff was very helpful and supportive, and they had put sheets around sections where renovation was happening on the day so there was no dust.

I was in Paris to enjoy the city so I was up by 8:30/9:00 and out by 10:00 and hence did not mind some noise from lobby renovation starting around 9:00 am. If you are going to Paris just to sleep in late sure do check if work has finished, otherwise, at least for me it was absolutely no problem and it was a lovely hotel and stay.

Room Tip: They have a lift so floor shouldnt matter. They do have a lovely inner courtyard so i suppose rooms...
See more room tips
  • Stayed February 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Sam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie P, Responsable relations clients at Hotel Eiffel Segur, responded to this review, 10 February 2014
Your feedback is very much appreciated. We are very happy you had a nice stay in Paris and at the hotel Eiffel Segur.
It is true we have some renovation going on in the lobby and in the courtyard. I am glad if it was not a problem for you. Of course this is done to improve the hotel and the service.
We hope to see you again at the hotel Eiffel Segur on another occasion.
Again, Me and the team thanks you a lot for your feedback.
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Culiacan, Mexico
1 review
4 of 5 bubbles Reviewed 3 February 2014

There is construction at the entrance floor. WiFi breaks down very easy slow and is not stable. The shower should be isolated properly in order to avoid water to flow outside around the floor. The hotel is located in a very nice zone near the tour Eiffel.

Room Tip: Higher floor (room 45) has a very little space for cross with the luggage
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  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Irma R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie P, Responsable relations clients at Hotel Eiffel Segur, responded to this review, 4 February 2014
Thank you for your comment. We are pleased that your stay in our hotel went well despite the renovations on our facade, lobby and courtyard. The renovation work have been delayed. We apologize about this. We took note of your remarks to improve our hotel and services. Looking forward to welcome you back at the hotel Eiffel Segur on another occasion.
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Eiffel Segur

Property: Hotel Eiffel Segur
Address: 34 boulevard Garibaldi | 15 Arr., 75015 Paris, France (Formerly Hotel Aida Eiffel Segur)
Phone Number:
Region: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service Airport Transportation
Hotel Style:
#607 Romantic Hotel in Paris
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Eiffel Segur 3*
Number of rooms: 33
Official Description (provided by the hotel):
Situated on Boulevard Garibaldi, just steps from the UNESCO headquarters and the European Space Agency, the Eiffel-Ségur Hotel offers a perfect base for leisure and business stays. The hotel is located within easy walking distance from the Eiffel Tower, the Seine River, Champs de Mars, the Invalides and the Montparnasse theatre district and railway station. ... more   less 
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Also Known As:
Best Western Paris

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