This hotel is in a great location, is a 'price-performer' and the front desk staff is incredibly helpful. The hotel is small, the hallways narrow but the rooms are nice, clean and updated (I understand that the hotel was opened in 2011). The restrooms are clean and nice. The location is .5 or so miles from the Eiffel tower and the location great. It's 100 feet from a train line but i didn't notice that except for the view out the front door. I think most notable about the hotel is the staff - Eva and Francisco on our visit. I've been to Paris before and Parisians can be challenging in many ways, especially if your not fluent in French, which we're not. Lufthansa lost our luggage and the staff at the hotel would call on our behalf over and over again for us as Lufthansa customer service was hard to get on the line and instead of waiting for answers we needed to be busy shopping for new clothes and toiletries for the rest of our vacation time in France and Italy. The Relaise St Charles staff did much more for us - to much to list here now. Without the staff out time in Paris would have been a nightmare, and Paris is the last place you for you want to be running around disappointed.
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