We visited Le Lutèce for breakfast one morning. There were very few customers at the time, possibly no more than 4 tables occupied and 3 waiters available.
Needless to say, this was a classic example of poor service and one way to see you customers walk out.
We seated ourselves near the counter on recommendation of the waiter who saw us in and proceeded to give us two menus. We decided what we would have and called over the waiter to order. Order taken; two coffees and two croissants. A pretty basic breakfast that shouldn't be too difficult right?
Everyone else in the restaurant had been served and were eating or sipping their coffees, yes it still took the employees here 25 minutes to deliver our coffees and croissants. This was AFTER we asked were our order was about 15 minutes in, and AFTER we attempted to walk our in disgust after 20 minutes when we didn't get a response.
Poor form. I know French service can be sometimes slow, which is their way, but this was beyond pathetic given the circumstances. With no one waiting for food or coffee, it took them almost 30 minutes to deliver a simple order.
Only a few hours later up the road, it took less than 5 minutes to order and receive a coffee and a reasonably busy establishment. Le Lutèce was just a poor experience, not to mention expensive.
I would never go back.
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