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“Great location! However....”

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Hotel Franklin D. Roosevelt
Ranked #398 of 1,801 Hotels in Paris
Certificate of Excellence
Doncaster
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great location! However....”
Reviewed 7 August 2014 via mobile

Upon arrival me and my party were greeted by the doorman who was friendly and took our cases and put them in storage as we arrived earlier than check in. The reception staff there at the time were friendly and provided us with a map off paris! So far so great, we took a seat in the lounge area just of reception to get ourselves together and plan a walk out. That's when we saw the mouse running from the lounge into the bar area! Understandably we were in a city and we accepted that being near the river seine we would see a few mouses but not in the hotel! We were then checked in and our hotel room was fabulous! We were thrilled with it. It was clean, the mini bar was well stocked and was stocked everyday if we had taken something from it! Our rooms were cleaned everyday with fresh towels and bedding. As young tourists we wore clothes we were comfortable in to go wondering of in paris, on many occasions as we walking out of the hotel and returning we all felt we were being looked down on by some of the reception staff! In which we started to feel uncomfortable with our stay.. As though we weren't good enough to stay there, yet they have mice running a field!! On a alternative note the same member of staff helped us make reservations for Lido which is a fabulous show and I would highly recommend this to anyone. Best of all it's located at the end of street on champs élysées. Eiffel Tower being in the opposite direction. Overall the hotel is in a great location the staff just need to be a bit more open to the type of customers they have coming through there doors!

Stayed August 2014
Helpful?
1 Thank Samanthauk9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
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English first
England, United Kingdom
Level 5 Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 August 2014

Stayed here with my mum a few years ago, it was my first time to Paris and we were keen to stay somewhere with French charm in the heart of the city. Franklin D. Roosevelt did not disappoint, the breakfast (although expensive) was gorgeous in a beautiful room, the room and balcony was to die for and we had an overall very pleasant stay.
The location was perfect - just off the Champs Elysees and close to the Eiffel Tower. It was great to pop back to the room for a rest after a hard day of sight seeing. I would definitely recommend.

  • Stayed September 2013, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Chancey19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRONTENACParis, Directeur général at Hotel Franklin D. Roosevelt, responded to this review, 5 August 2014
Dear Guest,

We would like to thank you for having taken the time to share your experience with the members of Tripadvisor.

Your comments about the location of our hotel, the comfort of our rooms and the quality of service we provide were really heartwarming. We are really glad that you enjoyed your recent stay in Paris.

We look forward to welcome you back again at the hotel Franklin Roosevelt during your next visit to the City of Light.

Warm regards,

Sébastien Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
1 review
Reviewed 2 August 2014

During our 4 night stay, we found the hotel to be charming and very well located. Rooms were excellent, spotless, well stocked with toiletries, with very good air conditioning. Beds very comfortable. Breakfast first class. Staff all extremely accommodating, they were most helpful and polite. The lounge was comfortable and the bar staff first class. We would certainly base ourselves at this hotel on further visits.

Room Tip: Ask for fifth floor.
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank J J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRONTENACParis, Directeur général at Hotel Franklin D. Roosevelt, responded to this review, 5 August 2014
Dear Guest,

Thank you very much for having taken the time to leave your comments on tripadvisor following your recent stay with us at the Hotel Franklin Roosevelt.

It was indeed a pleasure to read that you were very satisfied with our services and enjoyed your stay with us.

Your enthusiasm for our staff is very much appreciated and will be a great source of motivation for them. I will certainly not fail to convey your very kind compliments to them.

We all look forward to welcoming you again in the near future.

Yours sincerely.

Sébastien Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Caribbean
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 August 2014

A wonderfully quaint hotel located in the Golden Triangle. Rooms are charming, impeccably clean and well stocked with toiletries, complimentary coffee and tea. The hotel staff are courteous and helpful. We have been staying at this hotel each time we are in Paris and it has never disappointed.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janice I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knaresborough, United Kingdom
Level 4 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 July 2014

Booked this hotel following tripadvisor reviews. Stopped for three nights on a bed and breakfast deal. Very small hotel but nice quality and very French - this isn't an anonymous could be anywhere in the world hotel - this is a wake up and you know you are in Paris. Some may say the beds are firm but I thought they were wonderful. Our room backed onto. Small courtyard, again very French and hence the room was incredibly quiet, the walls were so thick you couldn't even hear someone in the shower in the same room.
Breakfast was basic eggs meats salmon cheese and a selection of breads and cereals but the coffee was excellent.
Staff couldn't be more helpful and the location was great if you are able to walk a mile, you can get to loads of locations on foot, just off the champs elysee. We will definitely be returning.

Room Tip: Room 38 was excellent
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  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRONTENACParis, Directeur général at Hotel Franklin D. Roosevelt, responded to this review, 5 August 2014
Dear Guest,

Thank you very much for having taken the time to leave your comments on tripadvisor following your recent stay with us at the Hotel Franklin Roosevelt.

It was indeed a pleasure to read that you were very satisfied with our services and enjoyed your stay with us.

Your enthusiasm for our staff is very much appreciated and will be a great source of motivation for them. I will certainly not fail to convey your very kind compliments to them.

We all look forward to welcoming you again in the near future.

Yours sincerely.

Sébastien Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level 4 Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 July 2014

I can't help comparing to the Rochester of the same Group. I must leave a review for that one. Not in the same league but still:

Pros:
- very clean and impeccably maintained
- charming in an old-fashioned way
- friendly staff
- quiet
- well located
- (positively) different from your usual business traveller's hotel
- nice Hausmannian building

Cons:
- needs a good refurbishment to bring it up to modern standards. Align yourselves on the Rochester.
- I turned up at 8 pm and the man at reception looked scruffy and obviously expected a tip for giving me my key and walking 3 meters to show me the lift
- How can you sleep with a tv screen with its big red light and digital clock on? You can't turn it off and flipped it towards the wall.
- Strangely for Paris, difficult to get warm water in the shower: too cold or too hot
- EUR 25 for breakfast, I don't need a whole buffet, just a tea, orange juice and croissant. The café across the road did the job.
- Wifi never worked. For one night it's ok though.

Neutral: no restaurant but plenty on the street. Chez André brasserie was fine.

Room Tip: Room 36 was very quiet despite facing the street.
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  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank PatrickInHoxton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wirral, United Kingdom
1 review
Reviewed 21 July 2014

We were made to feel very welcome at the hotel by the friendly reception staff. I chose this hotel because of its great location, my daughter is a keen shopper and the proximity to the Ave Montaigne (for window shopping!) and to the Champs Elysee was excellent.
We had a superior room on the top floor with a spacious bathroom and best of all a balcony with seating to enjoy the evening sun.

Room Tip: Top floor rooms were superior and had balconies
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  • Stayed June 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank theresa o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Franklin D. Roosevelt

Property: Hotel Franklin D. Roosevelt
Address: 18 Rue Clement Marot, 75008 Paris, France
Region: France > Ile-de-France > Paris > Champs-Elysees
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#159 Business Hotel in Paris
#170 Family Hotel in Paris
#210 Romantic Hotel in Paris
#252 Luxury Hotel in Paris
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Franklin D. Roosevelt 4*
Number of rooms: 48
Official Description (provided by the hotel):
Ideally located between Avenue des Champs Elysées and Avenue Montaigne, at the crossroad of business and fashion worlds, the Hotel Franklin Roosevelt, is happy to welcome you in a setting combining luxury, charm and tradition.Welcome to the hotel:The hotel Franklin Roosevelt, 48 rooms and suites, in the heart of the Golden Triangle, will charm you by its warm setting and refined atmosphere.This free-stone building dating back from the end of the 19th century, benefits from a unique location. ... more   less 
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Also Known As:
Hotel Franklin d Roosevelt
Franklin d Roosevelt Paris

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