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“Great hotel - excellent staff.”

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Champs Elysees Plaza Hotel
Ranked #208 of 1,805 Hotels in Paris
Certificate of Excellence
Reviewed 15 July 2014

Only had 3 nights in Paris, but the staff helped us make the most of our time. Booked 3 perfect dinners, good advice on the Louvre, Metro and other spots to visit. But most of all the front desk staff were courteous, warm, and really made you feel at home. Breakfast was relaxed and offered something for everyone, and the service was 1st class. The rooms: well appointed, comfortable, and quiet. Nice location, 3 minutes from the Champs Elysees.

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DRuchaud, Directeur général at Champs Elysees Plaza Hotel, responded to this reviewResponded 28 July 2014

Dear guest,

Many thanks for your kind remarks. We are enchanted that your Parisian stay was a success and that our property and teams contributed to make it happen.
Hoping to have the pleasure of welcoming you for a future stay!

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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202 - 208 of 690 reviews

Reviewed 14 July 2014

We arrived at this Awesome Hotel, and Enjoyed the entire Experience with 2 junior suites! The staff and Management were helpful in every way. I suggest that Americans and all individuals that expect the Best stay Here! Thank You! Thank You! for all you do!!! What FUN! :-)

Room Tip: Loved room 24 and 26
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  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Marco Island's B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DRuchaud, Directeur général at Champs Elysees Plaza Hotel, responded to this reviewResponded 28 July 2014

Dear Guest,

Thank you for your kind feedback. The staff is always happy to know that their sense of hospitality and professionalism is appreciated. We are truly happy that you thoroughly enjoyed your stay with us!
We sincerely hope to have the pleasure of welcoming you again.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

Our room was excellently appointed and all hotel staff were attentive at all times.
The nice touches included tastefully decor throughout, soft music playing in our room on arrival, towels changed more than once a day, staff demonstrated a caring attitude and sincere desire to please.
We found time to make use of the spa facilities which we were lucky enough to have all to ourselves
The hotel was two minutes walk from the Champs Élysées and it
I would stay at this hotel again without hesitation.

Room Tip: Our room opened on to an inner courtyard which made it especially quiet
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank DJOO7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DRuchaud, Directeur général at Champs Elysees Plaza Hotel, responded to this reviewResponded 28 July 2014

Dear guest,

Thank you for taking the time to leave a comment on Trip Advisor. We are delighted to read that your stay with us was up to your expectations. We surely won’t miss informing our teams who are always eager to read such nice feedback.
We look forward to having the pleasure of welcoming you once more.

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2014

This is a lovely hotel. The location was great for us; two/three minute walk from the Champs Elysees down a side street.

Staff were all very friendly, courteous and helpful.

The hotel is beautifully decorated. Modern yet eclectic. The restaurant is stunning and our suite was quite quirky. The suite was a good size and staff came in to convert the couch into a bed for children each night. The hotel is all very clean and the suite was cleaned well daily. Lovely shower and bath.

We absolutely loved the original Parisian lift. Such a nice touch.

The buffet breakfast was good. We ate dinner in the restaurant on the Saturday night and the food was delicious. The children were well catered for (although what sort of fool takes their children to Paris for their 10 year wedding anniversary).

We didn't quite suss out the air conditioning so the window was open at night and I did get woken uo a few times. But that was our fault. I would say that if you are keen in sleeping with the window open, it is maybe noisy. That is always going to be the price you pay when you stay on or near a busy iconic street.

We are used to staying in big hotels so this was a change for us. It doesn't feel like a five star hotel. However, the location, suite, food and service were all flawless hence I have rated it with five stars.

  • Stayed: June 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Michelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DRuchaud, Directeur général at Champs Elysees Plaza Hotel, responded to this reviewResponded 28 July 2014

Dear Guest,

Thank you for your kind feedback. The staff is always happy to know that their sense of hospitality and professionalism is appreciated. We are truly happy that you thoroughly enjoyed your stay with us!
We sincerely hope to have the pleasure of welcoming you again.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

What a lovely hotel and in such close proximity to Champs Élysées . Staff were most helpful, courteous and friendly, breakfast was delicious, and room service meals were delivered promptly and were also delicious. What a fantastic place to stay in Paris. Unfortunately we didn't have time to take advantage of the hotel's facilities, eg spa, gym etc. A wonderful luxurious place to stay.

  • Stayed: July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank Berys49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DRuchaud, Directeur général at Champs Elysees Plaza Hotel, responded to this reviewResponded 28 July 2014

Dear guest,

Many thanks for your kind remarks. We are enchanted that your Parisian stay was a success and that our property and teams contributed to make it happen.
Hoping to have the pleasure of welcoming you for a future stay!

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014 via mobile

Great things about this hotel: excellent staff. The bellman and doorman were always attentive. The front desk was helpful with directions and recommendations for restaurants. It is conveniently located near the Champs Élysées as well as the George V metro stop. Also, very close to high end shopping (Louis Vuitton, Gucci, etc). Our sleep was comfortable and the room was good sized. The courtyard location was quiet (my friend had picked this after other tips from other travelers).

Less than awesome: the shower is a little small (but the bathtub was huge...although I feel you use bathtubs rarely). The shampoos have a heavy perfumed scent. One thing that had bothered my friend was that we had to wait for an hour or so for our room when we arrived so we had lunch in the restaurant. We had tipped 20% as is our American custom not knowing that this is not French custom. We felt that someone could have considered pointing this out to us. Also, the restaurant itself was quite pricey but not overwhelmingly delicious.

Overall, I would definitely stay here again.

Stayed: June 2014
Thank skimmilk70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DRuchaud, Directeur général at Champs Elysees Plaza Hotel, responded to this reviewResponded 30 June 2014

Thank you for your comment left on Tripdavisor.
We are delighted that you enjoyed your Parisian stay with us and we will be very pleased to feed back your comments to our staff.
Regarding Tips, our staff receives a fixed remuneration but Tips, as everywhere all around the world and even if it’s not obligatory, are warmly appreciated by the staff as a reward of their well done job.

Very best regards
Dominique Ruchaud

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Reviewed 17 June 2014

Champs Elysees Plaza hotel is located on a street which is just off Champs Elysees itself. It’s within minutes away from the Arc de Triomphe and a nice 20 minute walk to River Seine. There are a great selection of restaurants and cafes around this area.

Despite arriving early in the morning, we were pleasantly surprised to have an earlier check in. Staffs were generally friendly and attentive and all spoke well in English. Prior to our arrival, we were given assistance by the concierge in making reservations for the local tours and shows. One of the staffs, particularly Ms Sangying, was very helpful and professional.

This hotel certainly retains its Parisian ambience and charm. Right from the antique elevator with a spiral staircase wrapping around it to its typical French style interiors (combining both modern, antique and ornate decorations and furnishings), this hotel certainly is quaint and elegant.

The room we had was quite impressive. It was spacious, compared to most hotel rooms in Paris. It comes with a Nespresso machine and a box of complimentary macaroons. The bathroom includes a Jacuzzi, Hermes toiletries, bidet and separate shower-room (a rarity in Paris, I heard).

However, we had to be moved to another room as there were issues with the air-conditioning and the water temperature from the tap. Although it was a bit of hassle, the room we were given was junior suite – even more spacious with a sitting/living area and spacious bathroom.

We still had some issues with the air conditioning – it wasn’t blowing enough air, despite adjusting the control panel, resulting in the room feeling a little bit stuffy. Touting itself as a 5 star hotel, it was strange having to open the windows to get in some ventilation. Fortunately, our room overlooks the courtyard (away from the street) and was quiet enough. The bed was comfortable but we found the pillows to be a bit too soft.

Housekeeping was just about average – we had a pillow less after housekeeping was done and there were a couple of things left out, though nothing major. Wi-fi connection is complimentary in the room. TV programme was all in French (without the even basic CNN or BBC). Bottled water was not provided. But there’s a small supermarket nearby the hotel to get some basic items. Getting a taxi isn’t a problem at all as there’s a taxi stand just up the street.

This hotel touts itself as 5 stars with “reasonable” Parisian rates compared with other 5 star hotels (especially the international chain ones) which are excruciatingly expensive.

Save and except for some rather minor issues, we certainly had a nice and pleasant stay in this boutique hotel located within an excellent location.

Room Tip: Select a room facing the courtyard - it should be quieter since its away from the street which could...
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  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank rafalution_2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DRuchaud, Directeur général at Champs Elysees Plaza Hotel, responded to this reviewResponded 30 June 2014

Dear guest,
Many thanks for your kind remarks. We are enchanted that your Parisian stay was a success and that our property and teams contributed to make it happen.
Hoping to have the pleasure of welcoming you for a future stay!

Best regards
Dominique Ruchaud

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Champs Elysees Plaza Hotel

Address: 35 rue de Berri | 8th Arr., 75008 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Champs-Elysees
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#19 Family Hotel in Paris
#61 Romantic Hotel in Paris
#61 Business Hotel in Paris
#148 Luxury Hotel in Paris
Price Range: £230 - £600 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Champs Elysees Plaza Hotel 5*
Number of rooms: 40
Official Description (provided by the hotel):
The luxurious Hôtel Champs Élysées Plaza is an exclusive Haussmannian-style mansion located in the Champs-Élysées district. Most of the rooms feature a spa bath and a marble fireplaceThe spacious guest rooms feature high ceilings and stylish furnishings. Each soundproofed room is equipped with a flat-screen TV, a Nespresso coffee machine and a CD player. The private bathrooms have an art-deco design.The Hôtel Champs Élysées Plaza features a spa Sothys with sauna and hamman, as well as a fitness centre. Guests can use the hotel’s library, and free Wi-Fi access is available.The restaurant "Le Keller" at Champs Élysées Plaza is elegantly decorated with a chandelier and has a skylight, where a buffet breakfast is served every morning. ... more   less 
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Also Known As:
Champs Elysees Plaza Paris
Hotel Champs Elysees Plaza

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