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“Opera”

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Hotel Eugene en Ville
Ranked #333 of 1,802 Hotels in Paris
Certificate of Excellence
Reviewed 8 March 2014 via mobile

A new hotel in a dark design mood. The room we got was clean, but too small for two people. Breakfast was good. The staff was ok, except for the inaccurate directions got on the phone. Hotel location is close to Opera, Galeries La Fayette and Printemps.

Stayed: February 2014, travelled as a couple
2  Thank Peik80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
virginie_baroukh, Directeur général at Hotel Eugene en Ville, responded to this reviewResponded 11 June 2014

Dear Peik80

Thank you for taking the time to review our hotel , there are different size of room with different categories and diferent prices. ( standard, superior, deluxe) We invite you to ask the reception for a bigger room for your next coming, it will be a pleasure for us to satisfy you. We are sorry for the inconvenience with the directions , we hope you enjoyed your stay despite this. Be sure that we have already taken into account the issue in order to not reproduce the same mistake in the future.We will be happy to welcome you for your next trip.
Best regards

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348 - 354 of 873 reviews

Reviewed 26 February 2014

Nice hotel, very friendly, clean, ... overall awesome !!!
I would recommend this to everyone.

Maybe one point to improve, the room-service wasn't/isn't always available but there are enough shops/restaurants in the neighbourhood.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with this hotel
1  Thank Dirk M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
virginie_baroukh, Directeur général at Hotel Eugene en Ville, responded to this reviewResponded 11 June 2014

Dear Dirk M
Thank you for this very nice review. We are delighted to see that you enjoyed your visit.
Indeed, our room-service is available from 7am to 11.30pm (until 10 pm Sunday and Monday), however your coment is important for us and help us to improve our services. We would be happy to satisfy you for your next coming.
Best regards

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Reviewed 24 February 2014

I was very happy with my stay at Eugene - extremely friendly and helpful staff and a beautiful, well-appointed room with a very comfortable bed. An added plus was the total absence of noise at night, neither from the corridor nor from the outside, which really isn't what you would expect from a central Paris location. Would gladly stay here again.

  • Stayed: February 2014, travelled on business
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Thank Constanze H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
virginie_baroukh, Directeur général at Hotel Eugene en Ville, responded to this reviewResponded 10 June 2014

Dear Constanze H,

Thank you for this lovely comment, we are happy that you enjoyed your stay, and particulary delighted to read that you found our staff friendly and helpful. We’re looking forward to a return visit.

Best regards

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Reviewed 23 February 2014

I have stayed in a few hotels in this area of Paris and each time I have found the rooms were too small (within this price range). Finding myself doing incredible acrobatic moves over my luggage to get to the other side of the room. In this hotel, there is no need for that.
This is the third time I have stayed in this hotel and this time I opted for a smaller room and still found it larger than the other hotels in the area.
The staff were very friendly, helpful and attentive. The rooms are always clean and tidy. The sound proofing is effective, as it should be. Now, I don't have to hear my neighbour's loud TV or the flushing of their toilet! The beds are comfortable, firm and supportive, great for my bad back!
The design is quirky and on the dark side, making it a unique experience. Efficient free WiFi is available.
The only drawback for me on this particular stay is that my room came with a bath tub and not the large shower cubical (with a lovely rain shower) I had on my previous two stays.

Points to improve on:
Only the one - Some of the rooms have very small wardrobes with only two hangers. Please make the wardrobes bigger and provide more hangers

Overall:
I have had a great experience on each stay at this hotel and have no problems recommending this hotel to anyone.

  • Stayed: February 2014, travelled on business
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1  Thank Andy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
virginie_baroukh, Directeur général at Hotel Eugene en Ville, responded to this reviewResponded 10 June 2014

Dear Andy C,

Thank you for taking the time to review our hotel, and for writing this very nice comment. These precisions help us to improve ourselves and make of your stay a good expérience. We are very happy to notice that you enjoyed your visit in our hôtel Eugène en Ville and that you came back three times. We wish to welcome you back soon, and we invite you to ask the reception for a room with bigger wardrobes and rain shower. Indeed, the hotel has diferent size of room and category. It would be a pleasure for us to satisfy you.

Best regards and see you soon

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Reviewed 23 February 2014

I booked Eugene on booking.com.
Staff was always smiling and room was cute.
The hotel is not far from many subway stations and I could walk to almost all my meetings.
The only bad experience I had was with the Checkout, where I had planned to pay by check. I was very impolitely asked to pay by credit card, telling me it was hotel's rule.
The way it was done wasn't pleasant at all. I stated firmly my wish to pay by check and after some time it was accepted.
Moral: Only stay there if you pay by credit card.

  • Stayed: January 2014, travelled on business
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Thank Alexandre H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
virginie_baroukh, Directeur général at Hotel Eugene en Ville, responded to this reviewResponded 10 June 2014

Dear Alexandre,

Thank you for your comment and your time, we regret the inconvenience with your check out.
We are happy to read that you enjoyed the qualities of our hotel and our staff despite of it. We hope to have the pleasure to welcoming you another time.

Best regards

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Reviewed 22 February 2014

Made the trip a perfect experience. The choice of the hotel made it more special for my partner and it really set the scene for the overall holiday. Staff were great at suggesting places to eat and see (local) as we got to experience another side of Paris we never seen before. Big thank you to all the staff whilst we were there.

Oli & Sunny x

Room Tip: Great for those who want to be central and happy to walk and explore parts of paris they may never s...
See more room tips
  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Oli V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
virginie_baroukh, Directeur général at Hotel Eugene en Ville, responded to this reviewResponded 10 June 2014

Dear Oli V
Our team is grateful for your very nice comment. We enjoyed to make of your trip a perfect experience . All the staff and Virgine Baroukh, the general manager will be delighted to welcome you another time, and make you discover other surprising places in paris. As our free cruise ticket in july and august.
Best regards

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Reviewed 16 February 2014

I didn't love the location of this hotel but Paris has a great metro system. What surprised me was the size of the room and bathroom. It was quite large compared to other hotels in this price range. The room was very clean and the staff was very kind and helpful.

  • Stayed: January 2014, travelled as a couple
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Thank cheekycherrylee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
virginie_baroukh, Directeur général at Hotel Eugene en Ville, responded to this reviewResponded 22 February 2014

Dear Cheekycherrylee,

We are delighted that you liked your room and our hotel Eugène en Ville. All the team and myself thank you for your very nice comments. The hotel is not in your favourite neighbourhood in Paris, but we hope to welcome you for your next stay in France.

Virginie Baroukh
General hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Eugene en Ville

Address: 6 rue Buffault | 9th Arr., 75009 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Opera / Bourse
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#220 Luxury Hotel in Paris
#235 Business Hotel in Paris
#415 Romantic Hotel in Paris
#488 Family Hotel in Paris
Price Range: £82 - £210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Eugene en Ville 4*
Number of rooms: 71
Official Description (provided by the hotel):
An impromptu pied a terre or a Parisian holiday address for an extended stay, Hotel Eugene en Ville offers guests superior hospitality with spirited service. The emphasis is on creating a mixed palette of styles. The raw-finished walls and industrial furniture poke fun at more traditional features and appointments. Dark Victorian patinas, ornate mirrors and candelabras, soft, cosy armchairs and curios – all handpicked from antique shops and markets – create a style that is at once refined and iconoclastic. The chemistry is simply compelling. On the same eccentric register, a giant screen shows snippets of life inside a luxury hotel: an unconventional film that takes a witty look at an establishment that is well and truly frequented in every sense of the word. The hotel has inherited the sort of elegance that never seeks to look overly sophisticated. It possesses the kind of charm that always feels spontaneous: that truly Parisian effortless chic that Eugene holds the secret to. ... more   less 
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Also Known As:
Grand Hotel Paris

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