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“Complete Rip Off- Wouldnt even stay for free : Hotel Bien Etre = Awful Sickening Hostel.”
Review of Hotel Bien-Etre

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Hotel Bien-Etre
Ranked #1,718 of 1,797 Hotels in Paris
Toronto, Canada
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Complete Rip Off- Wouldnt even stay for free : Hotel Bien Etre = Awful Sickening Hostel.”
Reviewed 3 July 2013

Wow this hotel was disgusting from the moment you see its shady blue sign outside what seems to be a skinny run down office, not even the size of a washroom that they call a Lobby. There is one guy in a tight corner where you check in. You are then to walk up 7 flights of stairs to get the room, ours was on the 6th floor. No elevator, no bell boy, You are expected to carry them all up the curvy narrow stairs of this creepy narrow place that they have the odacity to call a hotel. Completely misleading and false name. Unbelievable. After you walk up the stairs you enter a small box of a room, with the most disgusting bathroom. The tiniest sink ever made. You can try to brush your teeth there but to spit out you will miss the sink as its so small or you will hit your head on the wall as the mirror slants down toward your face giving you no room to get close to the sink - clearly not made for people. Airplane sinks are bigger. Also, one day we left the room after 11 and the receptionist was very rude saying we have to get out now or too bad your room will not be cleaned. Suprising that they even have a cleaner, but she comes up with a garbage bag holding what they call "clean towels" and she was horking and coughing the whole time, no wonder my boyfriend and I got sick after our first night there. We tried to leave early and come back late as it is not nice to spend time there. Nor do we want to waste time with those lengthly stairs. The bathroom is awful and we try to take the quickest shower and from the moment I was there was waiting to check out. We paid 168 CAD for this and it was a entire rip off complete waste of money and made our stay in Paris less enjoyable. If you can do better, you should. Only decent thing is that it is close to a subway station, Gare de Nord and has wifi. Will most definitely not return. This place should not even exist a bad excuse for a hotel and the name is complete sarcasm none of the words are true. not a hotel, not bien not bein-etre. Excuse dégoûtant pour un hôtel. Disgusting

  • Stayed June 2013, travelled as a couple
    • Value
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Helpful?
2 Thank Cioccolato18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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72 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (2)
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English first
Lunenburg, Ontario, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 June 2013

Very friendly when we arrived and wanted to accomodate any way they could. Our first clue should have been when they showed us a room that was occupied (the guests were out). Yes - you have to leave your key with them when you leave the hotel.
Rooms were in short supply so we were in a tight spot. We reserved for four days, which they wanted upfront. We were stuck and we paid. As circumstance would have it, we found out later that same day that we had to leave first thing in the morning. They refused a refund. We would be charged for all four days even though we were staying only one - no more smiles :( After much negotiation we were only charged for three days. So if you're thinking of staying here... we highly recommend against it. Oh yeah...smallest shower in the free world and 110 stairs to our room - no elevators, so we counted... several times!

Room Tip: There isn't one.
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  • Stayed June 2013, travelled with friends
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Helpful?
2 Thank Colette C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Paris hotels

Seattle, WA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 June 2013

The other reviewers are all pretty accurate, whether their review is negative or positive. We loved the location for easy navigation of the Metro. The Jaques Bosergent stop is right outside the door. There is no elevator and the winding stair case is steep and narrow. The room we stayed in (number 4) was tiny. No closets, no door on the bathroom. The hotel is a bit rundown and also pretty clean. I've definitely seen American chain hotel rooms in worse shape. Boulevard de Magenta is a busy, noisy street at all hours. The staff were very friendly and helpful. You get what you pay for; it is cheap and small and well located. We only had two days for this first trip to Paris so we only took three long naps there. It was perfectly fine for that purpose.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank 1seatravlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kutaisi, Georgia
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 April 2013

Value for money hotel, which is nice finding for central district of Paris. Very small rooms with basic comfort and facilities, but it is acceptable if you are not going to spend much time at the hotel.

Good location and easy accessible by Metro: #5 line station is just at the front of the hotel, Republique and Gare de L'est big metro stations are also located in 5-7 minutes walking distance. You can reach the hotel from CDG airport quite easily: (1) take RAR train from CDG airport; (2) transfer from the station "Gare Du Nord" to to the Metro line #5; (5) Jaques Bonsergent Metro station is just after 2 stop, which is located directly at the front of the hotel. Total journey time takes around 35-40 minutes.

Yes, and staff was very helpful, friendly and polite.

Negative: No lift/elevator at the hotel (However I was happy as staff gave me the room at the 1st floor, thanks them for this). Small size room and very small, uncomfortable shower, no shampoo.

  • Stayed April 2013, travelled on business
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Helpful?
2 Thank Makho77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petaluma, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 March 2013

This hotel is basically a perfect example of "you get what you pay for".
When you pay 50euros a night for a hotel you should not have very high expectations. This hotel has the absolute bare necessities. It is far away from the city center but a metro stop is literally right outside the front door. That was a huge plus! The 10th neighborhood is really cool too.The people at the front were friendly. One of the younger guys helped me map out my trip the night I arrived.
Shower curtain in the bathroom was moldy. The bed was OK.
If you don't spend a lot of time in your hotel (it's Paris, you shouldn't) and you are looking for a cheap place that has a bed and a roof...this is your spot.

  • Stayed March 2013, travelled as a couple
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Helpful?
1 Thank Sam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado
Level Contributor
237 reviews
150 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 13 March 2013

Stayed here for two nights in February 2013. The location is fine - short walk to plenty of restaurants and cafe, and the metro stop is literally just outside the door, which made it an ideal choice for me.

I had a single room. The guy at reception was nice enough, and advised that they did not have an elevator, and that my room was on the 7th floor. After carrying my luggage 110 steps, I entered my very small room. Separate bathroom was about as large as the bedroom. Single bed, nice windows that open up to some great views. Blackout curtains kept the room pretty dark. As this is the top floor of the building, the walls angle in slightly, making the room seem a bit smaller. There was a flat-screen television as well. Breakfast was not included, but plenty of options nearby. They did offer pretty good wi-fi.

The bad news was that I was on the 7th floor. The good news was that I was on the 7th floor. Very quiet up there, and I think I had the floor to myself.

The price was right, and for Paris, was an absolute deal. Not sure I would stay here again, but for a quick two night stay, it was perfectly fine.

  • Stayed February 2013, travelled on business
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Helpful?
Thank PaulTheTravelGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hod Hasharon, Israel
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 8 October 2012

We were looking for a cheap basic hotel, so we can sleep quietly, shower with hot water, and that it would be clean and in a convienient area. That's about it. Such was hotel Bien-Être. Located meters from Jacques Bonsergent metro station and few meters more from Republique metro station, with metro lines to almost everywhere in Paris. A few blocks away is beautiful Canal Saint - Martin.

The entrance is very small, and contains the reception and a spiral staircase leading to the hotel's six floors. No elevator. Luckily, we did not get a room on the sixth floor, but only on the third floor.

The rooms were basic but clean and renewed. The room contained a bed, an open cupboard, one shelf, a stool and a plasma TV.

Our bathroom contained a toilet, shower, a sink with a small mirror and a few plastic racks. On the rack were two towels for each - one large and one very small (the size of kitchen towels). Towels, above all, gave us a sense of home rather than a hotel, as that they were not white but gray from laundry. At the sink were two small packed soap bars, and there were no shampoo or liquid soap. There was hot water in the shower.

The window at the sink was half transparent (and very clean), so in order not to be naked in front of residents of Paris under our window, we had to find original solutions.

The Hotel has free Wi-Fi.

Sometimes there is some noise from the outside, so I slept with earplugs, and it was alright.

Breakfast, according to hotels.com where we booked the hotel, was supposed to be included but wasn't. At the cafe of the hotel you could get a classic Parisian breakfast at 7 euros, or other dishes. The menu is quite varied, but in the morning only pastries and drinks are available. We had one breakfast there. The pastries and coffee were good and we were charged 6.30 euros for two pastries and two cups of coffee. Besides that, there are many other cafes near the hotel, so you can find a good breakfast with no problem.

Hotel staff were very nice and were happy to help us with everything we needed.

We paid 400 euros for 4 nights, very reasonable price for an hotel in Paris, and good value for money.

  • Stayed October 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Vered S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Bien-Etre

Property: Hotel Bien-Etre
Address: 17 boulevard de Magenta, 75010 Paris, France
Region: France > Ile-de-France > Paris > Chateau d'Eau / Gare du Nord , Entrepôt
Amenities:
Restaurant
Hotel Style:
Ranked #1,718 of 1,797 Hotels in Paris
Hotel Class:2 star — Hotel Bien-Etre 2*
Number of rooms: 11
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