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“Lovely Hotel!!”

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Hotel Terminus Lyon
Ranked #497 of 1,800 Hotels in Paris
Liverpool, United Kingdom
Level 5 Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Lovely Hotel!!”
Reviewed 7 May 2014

Stayed here March 2014 for 2 nights. The location is the main attraction for this hotel it is opposite Gare de Lyon station so very convenient. The staff were brilliant really helpful with booking excursions and also explaining how to get to places by tram/bus. Our room was a double and although the room was a good size the bathroom was small but everything worked, the shower was lovely and it was cleaned daily!
Breakfast seemed lovely on the first day however by the third morning we found that the cold meats and fruit salad looked as though they had been there all week and service really depended on who was in the kitchen that day. I do not rate the breakfast but the overall the stay was very good and I will definitely go back there without hesitation when I return to Paris.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank skye83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelly R, Responsable réception at Hotel Terminus Lyon, responded to this review, 20 May 2014
Dear Guest,

Thank you for your review. Your opinion is very important to us to improve every day the quality.

We are glad that you enjoyed the Hotel and it's staff.

By waiting to welcome you another time, we do wish you to have a nice day.

Kind regards,
Clarisse, Front desk manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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947 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
London
Level 6 Contributor
113 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 22 April 2014 via mobile

We stayed he fore one nigh titis oppressive Gard de Lyon station and so is ideal for travellers

The room was a family room small with just room for one double and 2 very narrow single beds. The bathroom was a decent size with a shower only. Everything was very clean and the adult double bed was comfortable.

A reasonably priced good choice if you are in transit bit a bit cramped to spend any time there

Stayed April 2014, travelled with family
Helpful?
1 Thank onemoreholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelly R, Responsable réception at Hotel Terminus Lyon, responded to this review, 30 April 2014
Dear Madam,

Thank you for posting a review on trip advisor.
You're right, the location of the hotel is our best asset, it's really convenient if you have to catch a train at the Gare de Lyon!

We're glad that you've enjoyed your stay and wish you to see you soon in our Hotel.

Kind regards,
Clarisse, Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town, South Africa
Level 3 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 April 2014

I have been in Paris two weeks now and Hotel Terminus Lyon is my last hotel here and the best. I have stayed in 5 hotels in Paris including Hotel Terminus Lyon and none of the others can compare to this great hotel for service. The staff know what customer service is! The service stands out most but the rooms, the decor, the location, the breakfast, all are outstanding. I will definitely return for a stay at this hotel. Kristina at reception was super, spoke English very well and booked my shuttle to the airport, thank you, Kristina. Nancy and Sandra fussed over me at breakfast, well done, ladies. Thank you so, so much for a wonderful stay.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shameelah57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelly R, Responsable réception at Hotel Terminus Lyon, responded to this review, 30 April 2014
Dear shameelah,

Team of Hotel Terminus Lyon said a Big Thank you for your nice comment. We hope that you had a nice trip back and we rushed to see you in september!
It was a real pleasure to welcome you at the hotel Terminus Lyon and to help you during your stay to discover Paris. it will be a pleasure to help you to your next stay in all situations.

Kind regards.
Clarisse, Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Weaverville, United States
Level 4 Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 19 April 2014

My wife and I stayed here April 5 through April 8, 2014.
It is right across the street from Gare de Lyon, and it is in our favorite Paris places.

The place is clean, the staff people are cordial. The rooms are small, like many Hotels in Paris.

I have this one complaint. We arranged through the Hotel for transportation to Charles de Gaulle airport. We paid the Hotel 8 euros, and had a receipt documenting this, and our balance to the driver of 18 euros. When we got to the airport I paid the driver 18 euros, and the driver first insisted on 18 additional euros, which I told him was devious/evil. He then told me he would settle for 2 euros additional. I should not have paid him that but I did.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gary N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelly R, Responsable réception at Hotel Terminus Lyon, responded to this review, 22 April 2014
Dear Gary,

Thank you for taking time to leave your message on TRIPADVISOR.COM
After reading your comment, I inquired with staff team and I owe you a apologys, In fact, my staff mistakenly booked the transfer for two persons but they gave to you the rate of one person insted 2, and the price for two is 36€ and not 26€ like you saw with my collegue.
so it was natural that the driver ask you 18 € more for the second person.
I hope you accept our apologies and hope to see you soon.
Best regards.
Clarisse, front office manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alexandria, Egypt
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 19 April 2014

امام محطه القطار مباشر
يوجد مطاعم كثيره و قريب نوعا ما من جميع معالم باريس
غرف صغيره جدا
منطقه امان فى الليل

Directly in front of the train station
There are many restaurants and quite close to all attractions in Paris
Very small rooms
Security zone in the night

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fahmy72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelly R, Responsable réception at Hotel Terminus Lyon, responded to this review, 22 April 2014
Dear sir,

Thank you for your comment.
In fact, our rooms are not big but still comfortable!
best regards.
Clarisse, Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madrid, Spain
Level 5 Contributor
74 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 16 April 2014

The best thing about the Terminus Lyon Hotel is LOCATION. Right in front of Gare de Lyon station. Other than that, this hotel is pretty basic. Rooms are tiny, the hallways are super narrow, the elevator is really small… Any basic Ibis hotel is way better than this one… I paid 120 USD, not expensive for Paris, but expensive if you consider what this hotel has to offer… not much...

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank charles7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelly R, Responsable réception at Hotel Terminus Lyon, responded to this review, 22 April 2014
Dear sir,

Thank you for taking time to leave your comments on TRIPADVISOR.
We accept all critics of our customers,
Good or bad they are made to improve our services to our customers.
We hope to see you soon to make change your mind.
Best regards.
Clarisse, Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, UK
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 April 2014

We stayed for one night, chose the hotel based on reviews and its location next to the train station where we were catching a morning train. The staff couldn't have been more helpful, the hotel is clean and characterful and we were upgraded to a room on the top floor which was massive by Paris standards and had a balcony with good views. Excellent value for money and highly recommended.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank littlegem2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelly R, Responsable réception at Hotel Terminus Lyon, responded to this review, 21 April 2014
Thank you very much for your nice comment.
We are glad you enjoyed your stay with us at the Hotel Terminus Lyon.

And we hope to see you and your smile another time !
best regards.
Clarisse, Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Terminus Lyon

Property: Hotel Terminus Lyon
Address: 19 boulevard Diderot, 75012 Paris, France
Region: France > Ile-de-France > Paris > Bercy / Nation
Amenities:
Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#294 Family Hotel in Paris
#424 Romantic Hotel in Paris
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Terminus Lyon 3*
Number of rooms: 60
Official Description (provided by the hotel):
Business, fashion, gastronomy, entertainment… Located in front of the Gare de Lyon in Paris, between the Palais Omnisports of Bercy and the Place de la Bastille, the Hotel Terminus Lyon receives you for trips, week-ends and stays in Paris.Central location, comfortable and air-conditioned rooms, cozy atmosphere … The Hotel Terminus offers you high quality services : - conciergerie, dry cleaning …- 24 hours room service, breakfast- car rental, shows booking- free Wifi ...Practical information :The proximity of the very animated area of the Bastille, the Opéra Bastille, the area Bercy Village as well as the easy access to the Eiffel Tower, the Louvre, the Champs-Elysées, ... ... more   less 
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Also Known As:
Logis Terminus Lyon Hotel Paris
Terminus Lyon Logis De France

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