I booked Mon Hotel via Travel Zoo and paid for a superior room, breakfast, a boat trip up the Seine and an exfoliator for the Hammam.
When I checked in I was told that breakfast would be an extra 22 euros per person. I was sure I had already paid but the receptionist told me I was mistaken. The following morning I checked the travel zoo booking and I had in fact paid for breakfast. When I went to see the same receptionist she told me that she realised she had made a mistake and that she'd tried calling my room a number of times. I couldn't help thinking that she can't have phoned because we'd been in our room all morning. Or why not leave a note under the door?
This was a real shame because most other aspects of the hotel were great. The beds were super comfy and the bathroom was lovely with really nice products. Breakfast was also a good offering hot & cold options and the location is also pretty central (right by the arc de triomphe).
The only other gripe was the Hammam experience... It's just a steam room so don't expect and kind of treatment unless you want to pay extra.
I would recommend this hotel but just make sure you keep proof of what you have booked (esp if breakfast)! If it wasn't for the mix up I would have marked mon hotel as very good.
- Official Description (provided by the hotel):
- A 4* BOUTIQUE-HOTELDESIGN & BOUDOIR Entirely renewed and extended in 2016, MonHotel Lounge & Spa reopened in February 2017. Monhotel Lounge & Spa is an intimate hotel, located a few blocks from the Champs Elysees, near the Arc de Triomphe and only a 6 minute walk from the Porte Maillot. Recently renovated, the hotel plays with contrasts. The historic facade has been preserved, completely at odds with contemporary boudoir & design style interior that emphasizes signatures such as Starck, Moooi and Eames. This is a multifaceted 4 star hotel for both day and night, for business or for leisure, with its bar and lounge area. An ideal place for all your Parisian desires. ... more less
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- Also Known As:
- Mon Hotel Paris