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“Great value for money” 4 of 5 bubbles
Review of MonHotel Lounge & Spa

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MonHotel Lounge & Spa
Ranked #638 of 1,795 Hotels in Paris
Certificate of Excellence
Bruxelles, Belgio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great value for money”
4 of 5 bubbles Reviewed 9 July 2014

Great Hotel with very friendly staff. Very clean and elegant with nice views on the typical Paris roofs however rooms are very small and hallways are very narrow and dark. Noisy and expensive Bar...but when you are in Paris for leisure, all you need is a clean room with a comfortable bed and some romanticism if you are travelling with your partner...

Room Tip: If you want to have a drink, the bar is not really "The Place To Be"...
See more room tips
  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank SergioPasqua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monhotelparis, Responsable commercial at MonHotel Lounge & Spa, responded to this review, 10 July 2014
Dear Guest,

I would like to thank you for the courtesy of this nice review.
The decoration of the hotel was made by a famous designer in a « boudoir » style, reason why the hallways were pinted in warm tones. The Bar Le Daniel’s displays background music, which volume may be increased at the clients’ demand.
I am glad that our services and hotel met up with your expectations.

We would be more than happy to host you during your future Parisian escapade,

Kind Regards,

Géraldine Cartier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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453 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
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English first
Lincolnwood, Illinois
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 6 July 2014

I booked this hotel based on all the wonderful reviews posted, however it doesn't live up to all of them. The most current review posted was about the mix up of their breakfast and we had the same exact problem! We paid for it , and upon check in was then told it was not included. They wanted an additional 22 Euros for it and it was not worth it.
As follows are the cons of the hotel:
There is no closet space. It is a hanging bar. We had a problem with the outlet on the first night that we checked in, it did not work. We were told several excuses, first it would be fixed on Wednesday, when the electrician would be in the hotel.. Then we were told that it purposely doesn't work because it was to close to the sink ( which it isn't). So, for the first two night, I would have to plug in the hair dryer and flat iron and do it in the hall. Finally they sent an extension cord so I could plug it in the bedroom and blow dry my hair in the bathroom area.
The hallways are dark.
The pros;
The nighttime hotel staff was wonderful ! They were helpful with directions, making dinner reservations and anything else that we needed to make our stay better.
The beds were comfortable.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank BonnieKenney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monhotelparis, Propriétaire at MonHotel Lounge & Spa, responded to this review, 26 September 2014
Dear Mrs Kenney,
Thank you for your review, and compliments about the staff. We are disappointed to see that the errors made by your Travel Agent (and not the hotel) concerning the breakfast, and all the efforts and flexibility were in vain to please you.
Reception and Management went all out to have explanations on the part of Platinum Amex travel, but all they could get from Ryan your personal travel contact is “she received the confirmation without breakfast, she must be trying to get it free, she’s been tagged in the past for blackmailing, and –hysterical- attitude.” You personally reserved on the AMEX online reservation portal a great -30% off non-cancellable non-refundable rate without breakfast and informed you by email about the details, facts that were doubly confirmed by Ryan on the telephone in front of you.
We take note of course of your remarks about the closet, nonetheless you seem to be highly critical on Tripadvisor and am sure you had the time to look over the 500 photos available to avoid any misunderstandings and misleadings as you claim.
You also had the courtesy to reserve every night in hip restaurants with our concierge, and to not show up to those restaurants for the entire stay on purpose, maybe as vengeance for having stuck to our policy to not give in to blackmail?
Concerning the Hairdryer, effectively we thought it was an electrical problem, and the technician explained on Wednesday that the French law prohibits any electrical plugs in Open Plan bathrooms as the Executive rooms (nothing to do with sinks as you claim). In the meantime you were able to use the hairdryer on the bedside plug, the desk, and the entry, certainly not in the hallway as your picturesque description, and was quickly provided an extension to use in the bathroom side of the open plan room.
To compensate for the troubles, what a coincidence, you had the breakfast for your stay for free! For the whole family! For all the rooms!
Unfortunately your smile, and compliments in person were apparently forgotten in your tripadvisor evaluation, and we are thus moreover saddened. We are certain that any problem can find a solution on the spot, and that Honest exchanges erase any frustrations.
I recently saw a New York restaurant’s response to a similar review:
“We are unfortunately not a Nutella Jar, and thus cannot please everyone.” 
On the contrary of other Parisian hotels, yes we do have a funky decor, but we esteem to be far from misleading and the 250 happy reviews that confirm so.

Again as management said in person we stay at your entire disposal for anything else we could do to make you feel welcome with a more honest regard on the services and attentiveness we provide.
Kind regards
Alain - Owner and CEO
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London, England, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 4 July 2014 via mobile

I booked Mon Hotel via Travel Zoo and paid for a superior room, breakfast, a boat trip up the Seine and an exfoliator for the Hammam.

When I checked in I was told that breakfast would be an extra 22 euros per person. I was sure I had already paid but the receptionist told me I was mistaken. The following morning I checked the travel zoo booking and I had in fact paid for breakfast. When I went to see the same receptionist she told me that she realised she had made a mistake and that she'd tried calling my room a number of times. I couldn't help thinking that she can't have phoned because we'd been in our room all morning. Or why not leave a note under the door?

This was a real shame because most other aspects of the hotel were great. The beds were super comfy and the bathroom was lovely with really nice products. Breakfast was also a good offering hot & cold options and the location is also pretty central (right by the arc de triomphe).

The only other gripe was the Hammam experience... It's just a steam room so don't expect and kind of treatment unless you want to pay extra.

I would recommend this hotel but just make sure you keep proof of what you have booked (esp if breakfast)! If it wasn't for the mix up I would have marked mon hotel as very good.

Stayed July 2014
Helpful?
1 Thank Cathy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monhotelparis, Directeur général at MonHotel Lounge & Spa, responded to this review, 23 July 2014
Dear Cathy,
Thank you for taking the time to share your experience and thorough comments. We are happy you had an enjoyable stay, and apologize again for the mixup with the breakfast as travelzoo are not very clear on the type of reservations made. We have transmitted a request for detailed confirmations to avoid any further mixups. Concerning the Hammam, could you please recontact us and advise what your were expecting more of a hammam for you? A hammam is a steam room, not sauna, and ours can fit up to 4 persons, with enjoyable color starlighting inside, a full body jet shower, and the package you reserved had amenities to make your own exfoliation with luxury compagnie de provence products and exfoliating gloves, free Evian water.... You also enjoyed free slippers and use of bathrobes. Any massages of course are in supplement in the massage room and not in the hammam. I am curious to know what more you where expecting for the Hammam services?
We wish you happy travels, and hope to have the pleasure to welcome you next time
kind regards
Elsa manager@monhotel.fr
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White Plains, New York
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 30 June 2014

The location of the hotel was definitely the best part for our stay. Very close to Arc D'Triumphe and Champs Elysses. The hotel itself was very good, clean and comfortable. There was construction going on across the street when we were there which got quite loud but it wasn't related to the hotel.

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Bryan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monhotelparis, Responsable commercial at MonHotel Lounge & Spa, responded to this review, 10 July 2014
Dear Bryan,

Thank you very much for taking the time to write this nice comment about Monhotel.
I learnt of your satisfaction with the location and I am happy that you were able to enjoy the best from our city and the property.

I am sorry to read that the renovation works on the nearby building caused you troubles, but i am happy to inform you that it is over now.

Monhotel team would be delighted to welcome you again,

Best Regards,

Géraldine Cartier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hackensack, New Jersey
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 18 June 2014

This is a very special boutique hotel at a great location, on a beautiful, quiet street. Looking out the window and seeing avenue Foch was the perfect romantic, Parisien setting for this unique and intimate hotel. We received wonderful, very personal service from everyone, especially from Malek, Francis and Antonio. They felt more like friends by the end of our stay. We will definitely stay here again in the future should we have the great fortune of a return visit.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank DonnaPhilip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monhotelparis, Responsable commercial at MonHotel Lounge & Spa, responded to this review, 4 July 2014
Thank you very much for this kind review,

Francis, Antonio and Malek are passionate and enthusiast people, they take their job with a lot of joy!
We are delighted to read that you had a memorable stay at Monhotel, our guest satisafction is the best reward for us,

Monhotel team would be honored to welcome you again for your future romantic escape in Paris,

Sunny Regards from the city of lights... and love,

Géraldine.
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Tybee Island, Georgia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 16 June 2014

A small boutique hotel by the Argentine metro stop and the Arc de Triumphe. Staff was very friendly and welcoming, hotel was spotlessly clean, quiet, and clear of the hoards of tourists at bigger chain hotels. Hotel bar was fun, food was good. I would recommend this hotel if you like the feel of a small affordable boutique hotel and want to be close to transportation and sites.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank pamccolgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monhotelparis, Responsable commercial at MonHotel Lounge & Spa, responded to this review, 11 July 2014
Dear client,

Thank you for taking the time to share this warm comment about Monhotel.
Our staff is extremely happy in learning your satisfaction toward the welcoming, the food, the location as well as the cleanliness of the rooms.

Please do not hesitate to contact our team for your future trips in Paris, we will be delighted to assist you and return your stay even more memorable,

Sunny Regards,

Géraldine Cartier
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 June 2014 via mobile

Brilliant stay and brilliant staff. Great location and very romantic. Front desk member of staff came across very well and was very helpful. Perfect for a romantic weekend away with the delightful spa area also which is practically all to yourself.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank James P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monhotelparis, Directeur général at MonHotel Lounge & Spa, responded to this review, 16 June 2014
Dear James
Thank you for your delightful review! The team and I are pleased to have made your stay memorable as we strive to have everyone leave with a smile :) Please do not hesitate to contact us for your next stay and we send you our best wishes from sunny Paris.
Elsa
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about MonHotel Lounge & Spa

Property: MonHotel Lounge & Spa
Address: 1 rue d Argentine, 75116 Paris, France (Formerly Mon Hotel)
Phone Number:
Region: France > Ile-de-France > Paris > Champs-Elysees
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#70 Spa Hotel in Paris
#303 Business Hotel in Paris
#341 Luxury Hotel in Paris
#354 Romantic Hotel in Paris
Price Range (Based on Average Rates): ££
Hotel Class:4 star — MonHotel Lounge & Spa 4*
Number of rooms: 50
Official Description (provided by the hotel):
A 4* BOUTIQUE-HOTELDESIGN & BOUDOIR Monhotel Lounge & Spa is an intimate hotel, located a few blocks from the Champs Elysees, near the Arc de Triomphe and only a 6 minute walk from the Porte Maillot. Recently renovated, the hotel plays with contrasts. The historic facade has been preserved, completely at odds with contemporary boudoir & design style interior that emphasizes signatures such as Starck, Moooi and Eames. This is a multifaceted 4 star hotel for both day and night, for business or for leisure, with its bar and lounge area. An ideal place for all your Parisian desires. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, World Independent Hotel Promotion, Travel Republic (UK) and Odigeo so you can book your MonHotel Lounge & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mon Hotel Paris

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