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“Lovely Hotel”

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Hotel du Collectionneur
Ranked #398 of 1,802 Hotels in Paris
Certificate of Excellence
florida
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Lovely Hotel”
Reviewed 27 July 2014

This was our Paris pre-cruise stay before a Viking Cruise. Found everything to be
very accommodating and pleasant. Lovely breakfast, helpful front desk, and safe area.
Used the sauna and whirlpool, complimentary to guests.

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank foodlover14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
guestrelationshdc, Guest Relations Manager at Hotel du Collectionneur, responded to this review, 20 August 2014
Dear Guest,
Our staff was very delighted in welcoming your group and we are all happy to learn of your satisfaction being it about the accommodation, breakfast or the location. I am glad that you have found our front desk helpful and for having mentioned it in your review.
Wishing you many more wonderful trips,

Kind regards,

Vandana GUDIVADA
Hôtel du Collectionneur Arc de Triomphe Paris
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,543 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (348)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
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English first
Dusseldorf
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 July 2014 via mobile

Stayed here for business but was impressed by the design. Normally, i am not a big art deco fan but this hotel is decorated with so much style, i feel i should mention it.
The room was superbly decorated and of very high end quality materials. Very elegant and of course all the basics fulfilled like clean, quiet et...
The patio was gorgeous too, but what struck me the most were the ladiesrooms in the main area. It is a circular room, unbelieveably luxurious, worth the detour as they say.

Stayed February 2014, travelled on business
Helpful?
1 Thank vikDusseldorf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
guestrelationshdc, Guest Relations Manager at Hotel du Collectionneur, responded to this review, 20 August 2014
Dear Guest,
As our property revolves a lot around the theme of "Art Deco", we are so very overwhelmed about the fact of how much you have appreciated its design, style and decoration selected with lot of study and care.

Hoping to welcome you back to our hotel in not so distant future,

With regards,
Vandana GUDIVADA
Hôtel du Collectionneur Arc de Triomphe Paris
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth , Australia
Level Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 25 July 2014

Spent 4 days here , a very nice hotel, close to Arc and the Champs-Élysées. Rooms were large and bathroom included a bath and separate shower with all amenities.
Buffet breakfast had a good variety and the wait staff were excellent.
All the hotel staff were very friendly and helpful , we were greeted with a smile and a "bonjour" all day.
This hotel caters for a lot of tour groups and river cruise groups and they handle the work load extremely well.
I would return.

  • Stayed June 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Denhop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
guestrelationshdc, Guest Relations Manager at Hotel du Collectionneur, responded to this review, 20 August 2014
Dear Guest,

our entire team is very happy to know that you would surely wish to re-visit our property and for having an eye at our efficiency in handling the work activity. We are pleased that the rooms, bathrooms and the services such as at buffet breakfast and others met your requirement.
We have already transferred your encouraging comments to all concerned departments and we are all looking eagerly forward to welcome you back.

Best wishes,

Vandana GUDIVADA
Hôtel du Collectionneur Arc de Triomphe Paris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 July 2014

We are traveling to Europe in August and I have been reviewing hotels day and night trying to find the perfect hotel. We have yet to arrive however I've been so impressed thus far that a review is deserving. And tip is that it was a better package for our family to book on the hotel website vs any other site. Stay tune...as I am sure the review on our stay will be as magnificent.

  • Stayed July 2014, travelled with family
    • Location
Helpful?
2 Thank Pamela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
guestrelationshdc, Guest Relations Manager at Hotel du Collectionneur, responded to this review, 19 August 2014
Dear Pamela M,

Thank you for your comments posted on this website.

I am so thrilled to read your satisfaction about our hotel that had begun by reserving through our hotel website.

Please do not hesitate to contact our guest relations team for any assistance you might be needed and I am looking so much forward to personally meet you and assist you and your family.

My best regards,

Rangga Le Moing
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairway, Kansas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 July 2014

Great views of Eiffel Tower possible, executive level is probably worth money especially for views and lounge. You can eat a smaller version of the breakfast buffet in the lounge, but in a quitter environment. Then food and drinks remain available pretty much throughout day. The downstairs buffet offers more choices, but both are top notch. Not a 5 star hotel by US standards, but the price should reveal that. It is however a high 4 star. Plush, well maintained and great service. The desk staff was extraordinarily accommodating. As you can see from the map, the hotel sits back a bit from the Champs Élysées in a neighborhood. That is a good thing. It is still very convenient for walking to attractions or grabbing an ever available cab, but far enough away to avoid the noise and congestion. Not an inexpensive hotel, but a good value for the level of service. For a family of 4, the breakfast alone is probably a 130 euro value.

Room Tip: Executive level with Eiffel view.
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Dane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
guestrelationshdc, Guest Relations Manager at Hotel du Collectionneur, responded to this review, 24 July 2014
Dear Guest,

I thank you for having posted such a positive feedback on the Trip Advisor.

Your feedback is a great source of motivation for all our staff so rest assured we will share your comments with our respective teams and Head of Departments in order to keep on performing this way and make our guests, satisfied and happy guests like you.

Looking forward to welcoming you back with us and watching you enjoy the views, location, the Executive Lounge and many more, again, we remain at your access anytime you may wish to reach us to inform of your future arrivals.

With warm regards from all of us,
Vandana GUDIVADA
Hôtel du Collectionneur Arc de Triomphe Paris
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 22 July 2014 via mobile

Rooms are dirty, and gloomy. The location is far from anything by foot. The phone handle in out room had blood on it! Food quality is below average. Oh... And the mini bar had a condom for sale, which it a pretty good tell on what kind of guests it caters too.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank mod2nd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
guestrelationshdc, Guest Relations Manager at Hotel du Collectionneur, responded to this review, 24 July 2014
Dear Guest,
Reading your feedback, our Management is very shocked and as the first department to be informed of any irregularities, I am quite disappointed to not know about the blood stains you are talking about. And I truly hope that you have discussed it to one of our staff members while still in the hotel and that the problem if evident was handled in the best appropriate manner that it may require.

Also concerning the particular product in the minibar that you beleive is not in the right place, I will not hesitate to keep you informed that you are the first guest who have ever made such a remark about the system or the kind of guests we surely not cater but are happy to welcome to our hotel.

Though understood that you will never want to stay here, I will if you may permit dear Guest, request you to never hesitate to contact us directly if any requirement.

Cordially yours,
Vandana GUDIVADA
Hôtel du Collectionneur Arc de Triomphe Paris
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 July 2014

Stayed with my wife and son at the Collectionneur for a long Paris weekend. We arrived in the am from an overnight flight and checked in easily. Our room was not ready but the front desk kindly offered a shower in the spa so we could set off on our sightseeing. The breakfast at the hotel is good, with the omelette station a highlight. If I could change one thing, I would add more fresh fruit to the offerings. We came back to our room and our bags were already there, which was a pleasure. The room had 2 queen beds and was a nice size relative to other Paris closet-sized rooms and was clean. We were surprised that there was no turndown service and towel refresh in the evening for a 5 star hotel. The hotel itself is in a great location, <10 minute walk to the Arc and the metro. And lots of good places to eat are within a 10 minute walk.
Lastly, I would do a shout out to the concierge desk at the hotel. Anytime we needed to find our way to a sight, or a dinner place or tickets to the Louvre, the folks at the concierge desk were always there to help with a fresh map and easy to understand recommendations. Manuel was especially helpful and friendly. I would stay here again for sure.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank SteveNYCity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
guestrelationshdc, Guest Relations Manager at Hotel du Collectionneur, responded to this review, 24 July 2014
Dear Guest,
THANK YOU...a big one from our Concierge desk who are extremely happy to have assisted you.
Your advice to have more fresh fruits to the breakfast has been transferred to our Chef who will gladly have a look into.

Regarding your concern towards the turndown service, we provide it from a particular categories of room and for the rest of the guests it is done on request. And for the used towels, as part of the program in regard to the betterment of environment, are changed when found on the floor or in the bath when our Housekeeping comes in to clean the rooms except once again, as the turndown service was not programmed for your room, we are aware of your disappointment to not find fresh towels on your return to room. To make the check in process efficient and quick with the most required information given, we understand that many other hotel procedures are often not discussed at the beginning and so I will very much request you to never hesitate to contact the guest services anytime you are in requirement of anything in terms of service or information.

Next time you are making plans to stay with us, please write us a mail to our concierge or guest services and we are all looking forward to welcoming you back and to thank you in person.

Kind regards,
Vandana GUDIVADA
Hôtel du Collectionneur Arc de Triomphe Paris
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel du Collectionneur

Property: Hotel du Collectionneur
Address: 51-57, rue de Courcelles, 75008 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#60 Spa Hotel in Paris
#222 Family Hotel in Paris
#254 Luxury Hotel in Paris
#277 Romantic Hotel in Paris
#367 Business Hotel in Paris
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Hotel du Collectionneur 5*
Number of rooms: 478
Official Description (provided by the hotel):
Ideally situated blocks away from the Avenue des Champs Elysées and the famous Rue du Faubourg Saint-Honoré, the hotel is a celebration of the Art Deco style and the luxury of transatlantic liners. A restaurant serving refined contemporary cuisine, a chic and glamorous bar, three quiet landscaped terraces, a Decléor spa with bespoke treatments and a gym with personal trainers, all offer ample opportunities for relaxation in a unique 1930s ambience. Among the 478 elegant and peaceful rooms and suites are some, boasting over superb views of the Eiffel Tower and the rooftops of Paris. A free dedicated smartphone is available in each room, allowing to enjoy unlimited local and international calls, mobile internet, and an indispensable city guide of Paris. With 1,700 sqm (18,300 sqf ) of meeting rooms and a superb reception room the hotel can also host events for up to 650 people. ... more   less 
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Also Known As:
Hilton Arc De Triomphe Hotel Paris
Hilton Hotel Paris
Hilton International Paris
Hilton Paris
Paris Hilton

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