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“For short stay if you must”

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Emeraude Hotel Helios Opera
Ranked #520 of 1,809 Hotels in Paris
Certificate of Excellence
Reviewed 31 May 2014

Stayed here four nights Oct 2013. Good location for shopping and grand boulevards cultural pursuits. However, proximity to G. Laffayette makes for very crowded sidewalks and multitude of unsavory caracters at all hours of day and night. Reception staff friendly but unreliable - got wrong information from them more than once; also, was asked to collect missing toilletry from reception. Rooms are tiny - unsuitable for two persons even in Paris, poorly ventilated but kept clean; decent breakfast. Stay here only if you must.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Daneck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelheliosOpera3, Front Office Manager at Emeraude Hotel Helios Opera, responded to this reviewResponded 13 July 2015

Dear Client,
We would like to thank you for taking the time to share your opinion about your stay at our hotel: we really appreciate your effort to feedback to us about your stay here at the Hôtel Hélios Opéra*** Sup.
Your comments are very valuable: they allow us to make necessary changes to improve your experience.
We are glad that you liked the location of our hotel, very close to the main touristic attractions and the shopping area.
We don't know exactly what kind of information was given to you but our front desk might have not understood the precise information you needed.
However we feel very sorry for this misunderstanding.
We also would like to inform tout that we also have deluxe room which are bigger than the classic one. It could have beena pleasure for us to show you theses rooms if you had told us how uncomfortable you were.
We sincerely hope to have the opportunity to welcome you again in the future to restore your faith in our hotel.
Best regards,
Front desk manager
Hotel Hélios Opéra *** Sup.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (266)
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83 - 89 of 266 reviews

Reviewed 1 week ago
Google Translation

Stayed: February 2018, travelled as a couple
Review collected in partnership with this hotel
Thank krazy21000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile
Google Translation

Stayed: October 2017, travelled as a couple
Thank ToledoT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago
Google Translation

Stayed: December 2017
Thank CHANCHAN53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago
Google Translation

  • Stayed: January 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank DDMIRAT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2017
Google Translation

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Service
Thank Nicola I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2017
Google Translation

Room Tip: Chambre très agréable et reposant, merci !
See more room tips
Stayed: December 2017, travelled on business
Review collected in partnership with this hotel
Thank gmataser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelHeliosOpera, Responsable réception at Emeraude Hotel Helios Opera, responded to this reviewResponded 6 January 2018
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Additional Information about Emeraude Hotel Helios Opera

Address: 75 rue de la Victoire, 75009 Paris, France
Region: France > Ile-de-France > Paris > Opera / Bourse
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Airport Transportation
Hotel Style:
#169 Family Hotel in Paris
#310 Luxury Hotel in Paris
#526 Romantic Hotel in Paris
Price Range: £102 - £217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Emeraude Hotel Helios Opera 4*
Number of rooms: 42
Official Description (provided by the hotel):
The Hotel Helios Opera with its 42 rooms welcomes you in a warm ambience in a parisian loft. This hotel invites you to travel in the early 20th Century in a Parisian artist studio. The decoration recalls Gustave Eiffel works, Picasso, Van Gogh.The Hotel is perfectly located between Boulevard Haussmann with its Great Department Stores, and the business district.Free WIFI. ... more   less 
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Also Known As:
Emeraude Hotel Paris

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