We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Friendliest Hotel in Paris”
Review of Hotel Soft

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel Soft
Ranked #600 of 1,797 Hotels in Paris
Austin, Texas
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Friendliest Hotel in Paris”
Reviewed 5 September 2013

Each time I'm in Paris for business, this is my preferred hotel. The staff is friendly (and remember me!) and have been very kind in changing my room when needed. I have a hard time sleeping with city noises, so they moved me to the courtyard side with great concern for my happiness. They also have a lovely French breakfast each morning, which is a great start to the day.

Room Tip: If you like it quiet, ask for the courtyard!
See more room tips
  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ShannonMAustinTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,071 reviews from our community

Traveller rating
    436
    473
    126
    27
    9
See reviews for
141
582
61
91
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 August 2013

We took our two girls aged 15 and 12 to Paris last week. We booked this hotel after reading other reviews on Trip Advisor. The hotel gave us a double and a twin room both with ensuite. The rooms were clean, comfortable and close enough to ensure the girls were happy. Breakfast was always great with plenty of choice. The street was quiet and close to the canal area with many small restaurants on hand. Close to 3 metro stations making it easy to travel closer to the sights. The staff all spoke good English helping us to get by with our school French!

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bollington, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 August 2013

Booked this for a very special occasion. We were not disappointed!!
The room was a reasonable size, clean, well appointed, lovely modern ensuite bathroom.
Breakfasts prepared by Anne were superb, fresh with plenty of choice.
Central location close to Gare du Nord, Gare de L'est, the Metro & bus routes.
Dahmane was superb in organising Champagne, Flowers & Fruit in the room, together with Petals on the bed & pillows, very romantic !!
Nice quiet side street location, would very much recommend this hotel to others.
We shall return !!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Macclesfield, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 August 2013

I booked this hotel for my Parents Golden Wedding anniversary... and contacted
Dahmane who works on reception to help with a special request. They were a great help in organising some Champagne, Flowers, Fruit and petals to be placed on my parents bed for their arrival and to make their occasion so special. Superb communication by telephone and e-mail made this easy to arrange, that something extra.

  • Stayed August 2013, travelled as a couple
    • Value
    • Service
Helpful?
Thank Eoin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brough, United Kingdom
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 August 2013 via mobile

I honestly cannot give this place any less than 5* in terms of value, location, staff and cleanliness. Although not right in centre it is in a really trendy area just by the canal with loads of fantastic restaurants nearby and it is so easy to get around wherever you want in Paris by metro or, alternatively, there is Marais, Montmartre or Beaubourg all within east waking distance. The owner and staff are super proud of their hotel, will do anything to help, always willing for a chat to find out about your day/recommend activities and the place is spotless albeit a little tired. Yes the rooms are small - but this is Paris. I could not have wanted any more for a 4 night stay and I WILL be back as soon as possible.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank misscrawleymfl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N Ireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 August 2013

Stayed in this hotel for 4 nights in August. The room was small but very clean with a very comfortable bed and a really good shower. There was a fan provided but no air conditioning. The hotel is within a few minutes walk of Gare de L'Est and this means all parts of Paris are very accessible. Good restaurants/cafes and bars right next to the hotel and with the Canal St Martin at the end of the street, it is a first class location for the money. The breakfast was good and the staff in the hotel very pleasant. I would recommend this hotel.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JimNIrelandNIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanoi, Vietnam
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 August 2013

My wife, our two small children, and I stayed for 4 days in August 2013. The room was small but adequate. The bathroom would have benefited from facecloths and cups that didn't break as soon as you used them. Breakfast was excellent. Staff assistance was superb. Location a few minutes from Gare de l'Est very convenient. Try the Anglo-French fish and chips just down the same street.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jafrimco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Paris hotels
Bastille / Oberkampf
Hotel Paris Bastille
Hotel Paris Bastille
#645 of 1,797 in Paris
4.0 of 5 bubbles 406 reviews
Chateau d'Eau / Gare du Nord
Hotel de l'Europe
Hotel de l'Europe
#517 of 1,797 in Paris
4.0 of 5 bubbles 627 reviews
Canal Saint-Martin
Hotel Magenta 38 by HappyCulture
Show Prices
Show Prices
Show Prices
Opera / Bourse
Hotel Lorette - Astotel
Hotel Lorette - Astotel
#179 of 1,797 in Paris
4.5 of 5 bubbles 1,097 reviews
Hotel Vice Versa
#308 of 1,797 in Paris
4.5 of 5 bubbles 650 reviews
Gobelins
Jack's Hotel
Jack's Hotel
#452 of 1,797 in Paris
4.0 of 5 bubbles 378 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Soft? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Soft

Property: Hotel Soft
Address: 52 B rue des Vinaigriers, 75010 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Canal Saint-Martin
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#141 Best Value Hotel in Paris
#398 Romantic Hotel in Paris
#401 Family Hotel in Paris
#428 Business Hotel in Paris
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Soft 3*
Number of rooms: 31
Official Description (provided by the hotel):
Contemporary and inviting all at once, the new Hotel SOFT welcomes you just a few steps from Gare de l’Est, between Place de la Republique and Saint Martin Canal. We provide a centrally-located haven, in a quiet street.Our three promises: a “soft” atmosphere to welcome you warmly into our contemporary designed hotel, - a “soft” night : everything you need for a good night’s sleep (large bed, cleanliness, free Wi-Fi etc.) and a “soft” price (good value for money in Paris). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , Ebookers, Expedia, Hotels.com, Priceline, Booking.com, Superbreak UK, Traveltool, S.L.U., HotelQuickly and Hotel.de so you can book your Hotel Soft reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Soft Hotel Paris

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing