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Novotel Suites Paris Nord 18eme
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Reviews (1,256)
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All reviewsporte de la chapellemetro stationsecure parkingseparate showerper dayreception staff were very helpfulcentral parisrooms are largelate at nightbathroom doorcomfortable staymicrowaveeurofrance
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184 - 189 of 1,257 reviews
Reviewed 22 March 2014

Stayed here as we were attending a rugby match in the Stade de France. Very good location for that; a bus runs from outside the hotel straight to the Stade and back. The ladies behind reception were extremely helpful with excellent English. They were very polite and accommodating and even congratulated us on Ireland's win over France when we returned from the match. Two things though; firstly, the location is not particularly attractive but I did not feel that it was unsafe. I would not have walked around alone at night, but I felt fine doing so in a group. But then I probably wouldn't walk alone anywhere in Paris. Secondly, the rooms were very warm, uncomfortably so and the windows couldn't really be opened as the road outside is very busy. Rooms were clean though and comfortable. All in all, I would return and stay there again if I were attending a match in Paris.

  • Stayed: March 2014, travelled as a couple
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Thank Aoife-Marie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J_SANCHEZ_75, Directeur général at Novotel Suites Paris Nord 18eme, responded to this reviewResponded 24 March 2014

Dear Guest,
I think you so much for your comments concerning your stay athe the Suite Novotel Paris Porte de la Chapelle.
I will have the pleasure to share in few days your message with the staff.
I am looking forward welcoming you for your next stay.
Best regards,
Jérôme SANCHEZ

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2014

Room was not cleaned well. Carpet hadn't been vacuumed. Poor location. We felt unsafe. The restaurant next door was very expensive. Because of the poor location we had no choice but to eat there. We didn't feel safe to walk around at night and find alternatives.

  • Stayed: December 2013, travelled with family
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1  Thank Sue K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J_SANCHEZ_75, Directeur général at Novotel Suites Paris Nord 18eme, responded to this reviewResponded 24 February 2014
Google Translation

Bonjour,

Je vous remercie d'avoir pris le temps de nous faire part de vos impressions suite à votre séjour à l'hôtel SUITE NOVOTEL Paris Porte de la Chapelle.

Soyez conscients que nous mettons tout en oeuvre afin de vous garantir une qualité irréprochable. Nous sommes présents 24h/24 pour répondre à vos besoins et exigences.

Le quartier où est situé l'hôtel est en pleine restructuration et fait "peau neuve". Le programme d'embellissement est en cours.

Nous espérons pouvoir vous accueillir très prochainement dans l'un de nos hôtels du groupe ACCOR.

Salutations distinguées,

Jérôme SANCHEZ

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Reviewed 9 February 2014 via mobile

The hotel itself is perfectly fine. The room was comfortable and clean with all required elements. The receptionist was helpful and spoke English well. The only drawback is the location. We found it fine to walk to the metro during the day. However, in the evening we got a cab everywhere as tramps moved in to the underpass.

  • Stayed: January 2014
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2  Thank oopsyUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J_SANCHEZ_75, Directeur général at Novotel Suites Paris Nord 18eme, responded to this reviewResponded 14 February 2014

Dear Mr/Mrs,

We thank you for your feed back concerning your last stay at the Suite Novotel Paris Porte de la Chapelle.

We look forward the pleasure to welcome you for your next stay.

Your sincerely,

Jérôme SANCHEZ
General Manager

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Reviewed 1 February 2014

Stayed here in January 2014 with my wife an child and in arriving by bus 350 from CDG was very shocked by the dirty surrounds of the hotel. On checking in things did improve heaps as the rooms were very nice and clean and modern. Train station is very close and although this hotel would not be suited for young family's we did not have a problem with it in the end. Worth giving it ago if you are not overly fussy.

  • Stayed: January 2014, travelled with family
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2  Thank StevenGreen1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J_SANCHEZ_75, Directeur général at Novotel Suites Paris Nord 18eme, responded to this reviewResponded 14 February 2014

Dear Mr/Mrs

We thank you so much for your feed back concerning your last stay at the SUITE NOVOTEL Paris Porte de la Chapelle.

We are looking for welcoming you for your next stay in Paris.

Your sincerely,

Jérôme SANCHEZ
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2013

  • Stayed: December 2013, travelled with friends
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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