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“Location and Service”

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Novotel Suites Paris Nord 18eme
Ranked #1,014 of 1,805 Hotels in Paris
Reviewed 22 July 2014

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Tanintorn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
J_SANCHEZ_75, Directeur général at Novotel Suites Paris Nord 18eme, responded to this reviewResponded 26 July 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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169 - 175 of 1,234 reviews

Reviewed 9 July 2014

- Good and helpful front desk staff.
- Hotel cleanliness needs to be improved. Specially hotel corridor smells dаmp and needs rigorous cleaning
- Room was clean and spacious. TV set has few French channels.
- Bathroom was clean. But toiletries are so poor. Hardly change body lotion. Useless body scrub which was shelved for there "i do not know how many years". Awful hair dryer, which works like room heater.
- Breakfast was quite good.
- Hotel surrounding was quite boring. You have to cross a bridge and a park to get to lively atmosphere. Do not recommend to go out in the night.
- High priced water and soda, few snacks available for purchase, but pricey.

Stayed: July 2014, travelled with family
Thank Ganbi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J_SANCHEZ_75, Directeur général at Novotel Suites Paris Nord 18eme, responded to this reviewResponded 14 July 2014
Google Translation

Bonjour,
Je vous remercie d'avoir rpis le temps de nous faire part de vos commentaires suite à votre dernier séjour au Suite Novotel paris Porte de la Chapelle.
Au plaisir de vous accueillir lors de votre prochain séjour parisien.
Meilleurs salutations,
Jérôme SANCHEZ

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

I stayed here for one night when seeing a concert at the Stade de France.
The hotel is clean and spacious, the staff friendly and helpful, the breakfast was very good with lots of choice. I would only recommend this hotel if I was attending an event at the Stade de France, it is only 2km away. I would recommend you book a taxi with the hotel staff as the area is not overly pleasant for walking around. Although the hotel is near to the Porte de Chapelle train station, walking from here isnt good, the roads arent very safe. I would recommend you go to La Plaine Stade de France station, order a taxi which will take you to the hotel directly and cost 10 euros, money well spent! I would stay here overnight again.

Room Tip: For three people
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  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Jacqui24LeBugue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J_SANCHEZ_75, Directeur général at Novotel Suites Paris Nord 18eme, responded to this reviewResponded 26 June 2014

Dear Guest,
We red with interest your recent comments.
We will share them with all the staff.
We hope having the pleasure to welcome you for your next parisian stay .
Best regards,
Jérôme SANCHEZ
General Manager

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Reviewed 2 June 2014 via mobile

The rooms are too good for a family stay with two children. Do not ask for extra bed and get fooled by travel agents as the suite room which is common for all rooms has extra bed already. I would give 5 star rating to the hotel rooms but the area is not at all convenient. Think before going ahead with this hotel because the area at night times is deserted and you don't feel safe at all.

Stayed: May 2014, travelled with family
6  Thank Amit K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J_SANCHEZ_75, Directeur général at Novotel Suites Paris Nord 18eme, responded to this reviewResponded 4 June 2014

Dear Guest,
We thank you so much for your recent comments.
We will share the comments with all the staff.
The area is changing due and is under renovation.
We hope having the pleasure to welcome you for your next parisian stay .
Best regards,
Jérôme SANCHEZ
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014 via mobile

Very large room that comfortably accommodated a family of 4.

Room can be divided by a curtain for more privacy.

The toilet is separate from the bathroom which is great for multiple occupancy.

Negatives,:
No lock on bathroom door.
Paper cups in room rather than proper mugs.
Only one sachet of tea, coffee & chocolate in the room.

Breakfast is continental. Therefore no fried eggs, mushrooms etc.
Also served on paper plates. Feels like your eating on a plane.

Parking is very expensive at 18euros a day!

Stayed: May 2014, travelled with friends
1  Thank Ronwhelan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J_SANCHEZ_75, Directeur général at Novotel Suites Paris Nord 18eme, responded to this reviewResponded 2 June 2014

Dear Guests,
We thank you so much for your recent comments.
We will share the comments with all the staff.
We hope having the pleasure to welcome you for your next parisian stay .
Best regards,
Jérôme SANCHEZ
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2014

I was approaching my stay at this hotel with some trepidation, as I had read negative reviews on this website before my visit. However, my friend and I were absolutely delighted with the facilities and service at this hotel. The rooms are spacious and well-equipped, with free mineral water, cereal bars and a range of drinks - we only discovered the fruit sticks on day 2! The staff were friendly and helpful and the breakfast was good with a range of cereals, breads, pastries, fruit salad, yoghurts and crème caramel. Coffee was dispensed from a machine, but there was a good choice of drinks available, and you were not restricted to cardboard cups as there were beakers could be found on the trolleys, as could bowls for cereal or fruit salad. The location was not good but there was no noise from the nearby road and rail network and the safe walk to the Metro took 8 minutes only. The Italian/French restaurant next to the hotel offered good food and service - but would suggest you ask for the daily specials on the board rather than confining yourself to the printed menu. A pichet of wine (half a litre) was good value at 9 euros.

Room Tip: Some rooms at the front of the hotel have a view of Sacre Coeur.
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  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Theodosia34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J_SANCHEZ_75, Directeur général at Novotel Suites Paris Nord 18eme, responded to this reviewResponded 21 May 2014

Dear Guests,
We thank you so much for your recent comments.
We will share the comments with all the staff.
We hope having the pleasure to welcome you for your next parisian stay .
Best regards,
Jérôme SANCHEZ
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2014

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank EduO26
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
J_SANCHEZ_75, Directeur général at Novotel Suites Paris Nord 18eme, responded to this reviewResponded 28 April 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Novotel Suites Paris Nord 18eme

Address: 1 impasse Marteau, 75018 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#458 Luxury Hotel in Paris
Price Range: £72 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Suites Paris Nord 18eme 4*
Number of rooms: 187
Official Description (provided by the hotel):
4 star hotel with 187 inviting 30 m² suites. Enjoy our free unlimited Suitebox service, including hardwired high speed internet, calls to landlines within France, video and music on demand, multimedia area with chat, music, photos and more. 200 m from the metro, 2 km from Montmartre and the centre of Paris. 15 km from Roissy CDG Airport. 24 hr services including Boutique Gourmande refreshments, fitness area, business corner. Bar, free massages on Thursdays, paying parking. Accessible facilities. ... more   less 
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Also Known As:
Suite Novotel Paris La Chapelle Hotel Paris
Accor Paris La Chapelle
Suitehotel Porte De La Chapelle

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