We booked this hotel by phone through Venere and stayed there in March 2013. Photos can be very deceptive and whilst they do show the room as it is, it is not actually as grand as the photo. It is a very basic hotel, with a very small spiral staircase and as we were on the third floor it was quite hard work getting our suitcases up to our rooms. The bathroom was extremely basic though the water was warm. They are obviously do a lot of renovating as I believe the complete second floor was closed. We were then charged twice for the room which took me several phone calls to get reimbursed. Veneer told us that the hotel was just 2 mins from the scare Coeur when in fact it was a 20 minute metro ride. Venere did not inform us of the lack of a lift or that the hotel was so basic.
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