Initial thoughts of 'great location' and 'lovely reception staff' were overtaken by the disappointment that was the rooms (because by the time I managed to sleep I was in room number 3). Please don't be fooled by the photos on the website - the first room I was shown to was so scruffy and dirty I asked to be moved. There were rings on all surfaces, stains on the acrylic carpet, a cracked toilet, dirty sink and a laughable kitchenette - stuffed into what was once a wardrobe with loose switches and cracked utensils (room 301)
The replacement room was a little bigger( 504 ) with a rooftop view of the arc and looked somewhat cleaner - until a large rodent ran down the wall from curtain pelmet to wardrobe top - then disappeared. At this point I should have just packed up and gone but it was almost midnight so I took one last room - drab 204 which thankfully didn't have any mousey visitors however had the added delights of the night club crowds below until I finally fell asleep through sheer exhaustion at 4am. My company moved me the next day as they were concerned re: health and safety however when I told reception no refund was forthcoming... Will leave our booking partners to fight that battle. I'm struggling to marry up the 'good price' and 'fantastic hotel' reviews on this site with my experience. The one saving grace was the lovely night reception staff member who did his very best for me. That said his personal text to my mobile phone asking 'where did you go?' was slightly unnerving the next day as he had taken my number from the hotel records I guess... The wrong kind of guest follow up!
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- Also Known As:
- Adagio Access Paris Tilsitt Champs Elysees - Ex-Citea Hotel Paris
- Citea Hotel Paris
- Citea Paris Tilsitt