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“All's Well That Ends Well”

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Hotel Esprit Saint Germain
Ranked #279 of 1,809 Hotels in Paris
Certificate of Excellence
Reviewed 23 April 2014

My daughter and I booked a deluxe room for 5 nights at a not inexpensive rate. On arrival, we were shown to the smallest room I have ever seen. The first night felt like sleeping in a boat at best, a coffin at worst. When we tried to switch rooms, we were told unsympathetically that this was all they had and we would have to pay for 2 nights even if we switched hotels. My husband who was in the States emailed them later that night to request a change for us. Whether it was because it was a man who asked or a room magically appeared, the next morning Francesca the manager (who is lovely and had not been there the evening we arrived) showed us another room in the same category which, while still not large, was perfectly fine. The rest of the hotel was great. Really nice lounge areas on the first floor with generous breakfast and wine in the evening, and a location that can't be beat. I would probably stay here again. Just be really careful about the size of the room you are getting.

Room Tip: We were in an 05 and an 06 room. Can't remember which was which, but ask them. Avoid the small...
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  • Stayed: April 2014, travelled with friends
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2  Thank LMRye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesca_La_Mastra, Manager at Hotel Esprit Saint Germain, responded to this reviewResponded 8 May 2014

Dear Mrs LMRYE,
Just a small note to thank you for the nice comments you made and to let you know that I am really glad that your daughter and yourself enjoyed your stay with us after the first night.
We will be looking forward to welcoming you again on property.
Best regards,

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155 - 161 of 296 reviews

Reviewed 21 February 2014

We have just spent 3 nights at the Esprit St Germain hotel. It is truly 5 star without all the attitude and showy frills which are not necessary.
Location is great for superb eating at nearby cafes and the river bank only 5 minutes walk.
We walked for miles during our stay, not needing to use buses or the metro, which is nearby at St Sulpice if you do need it.
The hotel has 2 public rooms off the easily accessed wheelchair friendly foyer. These are very smart and comfy and the free champagne, wine and nibbles are always welcome after a day out.
The bed rooms, although on the small side are very clean and well equipped. Really comfy beds.
Breakfast was simple but lovely.
The staff have a great can-do attitude and are English speaking.

Room Tip: Try to get a room on the rear facing side if you wan't absolute silence at night.
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  • Stayed: February 2014, travelled as a couple
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2  Thank CliveCChippenham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesca_La_Mastra, Directeur général at Hotel Esprit Saint Germain, responded to this reviewResponded 22 February 2014

Dear "Clive",
Just a small mote to thank you for this beautfiful review on Trip Advisor. Our goal is to make every guest content and leave Paris with wonderful memories. We hope to have the pleasure to welcome you back soon on property. Best regards, Francesca La Mastra

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Reviewed 19 February 2014

This was our second visit, in 6 months, because we are really comfortable in this boutique hotel in an ideal location on the left bank in the 6th. The two lounge areas on the first floor are quite comfortable to enjoy continental breakfast & cocktails which are provided at no additional cost.
The only reason I am not giving this hotel 5 stars is the size of the rooms which are quite small. This time we reserved a room on the 5th floor with balcony which has every amenity you could ask for - however, for two ladies traveling together for a week - it was beginning to get a bit tight. However, I attribute this to our standards here in America where most things are supersized. We're a bit spoiled! Having said this, the hotel is extremely clean & the staff couldn't be more helpful. We talked with Djenane, front office manager, quite a bit who was extremely helpful in arranging tickets to the Cartier exhibit. Michael & we think his name is Mario (from Italy) were extraordinarily polite & helpful. Everyone speaks fluent English. We highly recommend this lovely hotel to anyone traveling to Paris who is not interested in spending mega bucks or staying in a large, impersonal hotel.

Room Tip: Book one of the larger rooms which are still small but you'll have a bit more space.
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  • Stayed: February 2014, travelled with friends
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Thank RSFLucy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesca_La_Mastra, General Manager at Hotel Esprit Saint Germain, responded to this reviewResponded 22 February 2014

Dear RSF Lucy, Thank you very much for taking the time to write about your second experience with us. We are always very pleased to hear that our guests enjoyed their stay and hope to have the pleasure to welcome you again soon in your new "home away from home". Best regards, Francesca La Mastra

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Reviewed 17 February 2014

Fantastic small hotel in the 6th Arr on a small charming quiet street, just off of Boulevard St. Germain. Great location in the heart of the left bank, walking distance to Louvre, Notre Dame, many shops, patisserie, fromagerie & wonderful restaurants. The front desk staff was very kind and attentive, and they were able to assist us with a few restaurant reservations. We stayed in a Superior room which had a king bed and was very comfortable, only wish the bathroom had been a bit larger but a small bathroom is fairly standard all over Europe so it was not unexpected. A typical French breakfast is served in the lounge area every morning (croissant, cheese, charcuterie), with complimentary self-serve wine & beer in the evening.

Nearby recommendations: La Grand Cremerie (wine bar with delicious food), L'Avant Comptoir (wine and very tasty small plates, small counter with standing only but a cool neighborhood experience), Pierre Herme (for macaroons, chocolates, etc), Bar du Marche (cool, young crowd) and right around the corner is Fish La Boisonnerie (delicious restaurant.)

We've just returned home and can't wait to go back!

  • Stayed: February 2014, travelled as a couple
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Thank Caroline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesca_La_Mastra, General Manager at Hotel Esprit Saint Germain, responded to this reviewResponded 20 February 2014

Dear Caroline,
I just wanted to thank you very much for taking the time to write this nice review following your stay with us. We will be looking forward to welcoming you back in the future on property for more discoveries of our beautfiful city. Best regards, Francesca La Mastra

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Reviewed 25 December 2013

Absolutely lovely boutique hotel. First-floor lounge area, complete with breakfast, makes the hotel very homey and welcoming. Wonderful location. And Francesca and team are terrific; every recommendation, from restaurants to running routes, was perfect. Can't wait to return.

Room Tip: Ask about the room size; some are a bit small.
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  • Stayed: December 2013, travelled with family
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2  Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2013

This hotel is ideal for your stay in Paris. Perfect for walking to tourist sites. It is centrally located, the rooms are very nice, the service is great. They also have a lounge stocked with food and top shelf liquor, wine and champagne at no additional cost. Highly recommended.

  • Stayed: December 2012, travelled with family
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3  Thank olenodak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2013 via mobile

Unfriendly uninterested staff
We almost turned around at the front desk within five minutes after arrival
Minute little rooms and bathrooms done out in dreary browns, cheap fabrics
400 Euros per night
We booked for seven nights but left after two.
They made us feel that guests are an irritation and a nuisance
Five stars!!?

  • Stayed: November 2013
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5  Thank ConnieFinnemore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesca_La_Mastra, General Manager at Hotel Esprit Saint Germain, responded to this reviewResponded 15 November 2013

Dear Connie Finnemore,

I am really sorry to read that your experience of our property was not a positive one.

My Duty Manager advised that she offered you a glass of champagne upon arrival and, after showing you the hotel facilities and your room, you decided not to stay any longer with us.

I understand the hotel was not what you imagined, since your preference goes for more classic-type hotels with a traditional atmosphere, as you said.

Once again, may I say how sincerely sorry I am. We always do our utmost to please our guests, and most of them love our special concept of “home away from home”

On another hand, I hope you enjoyed staying on the left bank of our beautiful Paris.

Best regards,
Francesca La Mastra

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Additional Information about Hotel Esprit Saint Germain

Address: 22 rue Saint Sulpice, 75006 Paris, France
Region: France > Ile-de-France > Paris > Saint-Germain-des-Pres
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Suites Wheelchair access
Hotel Style:
#59 Spa Hotel in Paris
#125 Family Hotel in Paris
#163 Romantic Hotel in Paris
#190 Luxury Hotel in Paris
Price Range: £244 - £633 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Esprit Saint Germain 5*
Number of rooms: 28
Official Description (provided by the hotel):
Hotel Esprit Saint Germain has been designed along the lines of a private residence. 28 rooms and suites ideally situated in the heart of Paris, on the Left Bank in SAINT GERMAIN DES PRES, between the « JARDIN DU LUXEMBOURG » and the « BOULEVARD SAINT-GERMAIN » where literary and artistic legends surrounding Paris were written. Nothing ostentatious, just an elegant, convivial « atmosphere » of comfort and refinement. ... more   less 
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Also Known As:
Esprit Saint Germain Paris
Esprit Saint Germain Hotel

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