My husband and I spent our 20th wedding anniversary here and it was spectacular. The hotel is beautiful and immaculate. The room was spacious and well laid out. The bathroom was a dream. Not one detail was missed. The room was always cleaned after we came back in after being out. The Complimentary minibar is best I’ve ever seen. All of the staff are lovely and very accommodating. Nothing was a bother for them. From booking our reservations before we arrived, to arranging museum tickets, providing wonderful surprises for our anniversary from beautiful flowers, champagne a special designed chocolate, heart sculpture. They even packed us a snack bag for our road trip. Our waiter every morning, believe it was Thomas, he knew I loved the jam and he gave me an extra one to take home. If there were any issues at all they bent over backwards to correct it, no excuses, it was just dealt with. There was only one mistake with the complimentary car but they corrected and also gave us a lovely candle to apologize. We’ve stayed at places all over the world and really can’t fault anything. If you are undecided, hope this sways you. It’s amazing.