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“Disappointing stay bad nights sleep”
Review of L'Ouest Hotel

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L'Ouest Hotel
Ranked #739 of 1,802 Hotels in Paris
Certificate of Excellence
Solihull, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Disappointing stay bad nights sleep”
Reviewed 18 April 2014

My daughter and I stayed here as she was running the marathon. My daughter used bookings.com to reserve the room but found that the hotel rates were cheaper when we arrived and despite not having paid for the room pre arrival the hotel would not charge the cheaper rate.
we did not book breakfast as it was pricey for what was on offer. Lots of local places to eat locally and location was good.
However on the Monday morning the traffic & bus noise outside our room was so loud as we were on the first floor at the front of the hotel. Being a Monday morning the buses started extremely early and sat outside our bedroom ticking over for ages. We were woken very early, When I tried to explain to the hotel that I felt they should charge their rate for the room as we had been woken so early by the noise outside the lady agreed that she had given us the worse room but there was nothing she could do. The manager said that we should have complained earlier. We did not know the buses would start Monday so early therefore how could we complain? The staff were most unhelpful and the room small and noisy. I would not stay here again nor would I recommend it.

Room Tip: book direct with the hotel and choose a hotel off a main road or away from public transport.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nerina42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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260 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Mumbai (Bombay), India
Level Contributor
34 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 17 April 2014

Great location close to St Lazare. There is a pharmacy and supermarket across the road and many eateries and bars around. Spacious room by European/Paris standards with clean bath. All in all a very nice stay and I would definitely come back!

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RigvedRaut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Didier C, Directeur général at L'Ouest Hotel, responded to this review, 12 May 2014
Google Translation
Merci pour votre appréciation.
La satisfaction de nos client est notre priorité.
Vos commentaires élogieux sont notre récompense.
D.C
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bouches-du-Rhone, France
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 13 April 2014

Very well located (at few minutes from the train station Saint Lazare), modern and spacious rooms (for a town like Paris), overwealming bathrooms. I like this place. I stay there each time I have to travel in Paris for business purposes.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EloR284
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Didier C, Directeur général at L'Ouest Hotel, responded to this review, 12 May 2014
Google Translation
Merci pour votre avis.
Votre fidélité est notre récompense.
Nous ferons tout pour ne pas vous décevoir.
D.C
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Munich, Germany
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 10 April 2014

The location is very convenient, the hotel is clean, rooms are ok, you get your Parisian standard here. I must mention that i stayed here during the 2010 Iceland ash cloud that stopped the whole air traffic and i had to stay two extra nights. during those exceptional and unexpected conditions the staff went out of their way to help the hotel guests to extend their booking, to communicate and to find alternative transport. I believe in those kind of situations the genuine service spirit can stand or fall.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kmp187309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 April 2014

Stayed here over the marathon weekend. Staff were lovely. We didn't use the breakfast facilities but the hotel is close to main attractions and just outside main station. Also plenty of places to eat.
Very pleasant stay.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharna23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rehovot
Level Contributor
64 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 February 2014

very good stay in this hotel. a friendly staff and an excellent location near opera and grands magasins. buses and metro lines can take you almost everywhere directly.we had a 2 rooms suite, room #41 very big with a large bathroom. very clean , warm and surprising quiet.

Room Tip: ask for backyard
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank samisaviv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, BC
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 28 January 2014

On my second trip to Paris, my sister (17) and I (22) stayed here. The staff is very friendly, the room was a good size (overlooked the street below) and was cleaned beautifully every afternoon. Location-wise, it couldn't be better. A 5-20 minute walk basically anywhere we wanted to go (Louvre, Champs Elysse, Opera Garnier, Printempts department store, Monmartre and Moulin Rouge, etc). The only place we ever took the tour-bus to was Notre Dame. It IS located just outside the train station, so there's a faint rumbling sound sometimes but you don't notice it. Tons of restaurants, a drugstore, supermarket, bus-stops, shops, etc. just steps away (and a Starbucks downstairs for those of you who can't go without, even in Paris). I do wish there had been a mini fridge in the room so we could chill our water, but you can buy cold drinks at reception if you want to. I have rather high standards in terms of hotel travel, and I was quite pleased. I will certainly stay here again.

Room Tip: I stayed in the "twin with bath" for 2 people; TV, couch, desk, closet, bathroom with show...
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  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emily G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about L'Ouest Hotel

Property: L'Ouest Hotel
Address: 3 rue du Rocher, 75008 Paris, France
Region: France > Ile-de-France > Paris
Amenities:
Suites
Hotel Style:
Ranked #739 of 1,802 Hotels in Paris
Price Range (Based on Average Rates): £
Hotel Class:3 star — L'Ouest Hotel 3*
Number of rooms: 41
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Also Known As:
l Ouest Hotel Paris

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