My wife and I were on a 10 night British Isles cruise in July and booked an 11:00am bike tour. Unfortunately we never made it to the tour. I booked an 8am train from Le Havre to Paris that should have gotten to Paris by 10:15 which left more than enough time to get to the bike tour meeting place. What I didn't know was that the ship time and the local French time differed by 1 hour making our arrival too late to get to the tour on time.
When I explained the issue to Fat Tire Bike Tours, they did not offer to refund the tour fees. While I do understand that they were following the published policy, I would have hoped for some discretion.
So be careful to ensure that the ship times match Paris time before you book tickets and time sensitive tours.
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