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“Must try harder”

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Libertel Canal Saint-Martin
Ranked #400 of 1,800 Hotels in Paris
Certificate of Excellence
London
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Must try harder”
Reviewed 29 September 2013

I come to Paris all the time and wanted a different hotel in the Canal Saint Martin area.. I chose the wrong one. My bad. Busy street, no canal in sight.. having emailed requesting a quiet room and receiving a reply in affirmation, I was given a room right next to a lift.. so close that the pillow was maybe three metres from the lift doors. When I requested another tiny room I was given one on the 7th floor; when I opened the window to check the view there was plastic sheeting over the windows. Scaffolding right around the building. I do think if one is booking into a hotel with construction/refurbishment/whatever going on then management has a responsibility to let you know. Then I tried to get WIFi and that was down; fixed later, which reception let me know about. Next morning a friend came to collect me and we grabbed a juice and a croissant in the breakfast room, only to be told by the very aggressive female receptionist that I would be charged for two breakfasts, which seemed a bit unnecessary given the room wrangles. Needless to say won't be staying here again.

  • Stayed September 2013, travelled on business
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Helpful?
Thank oliviadorothy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (49)
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Australia
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 18 September 2013

I have never been to Paris before and I chose this hotel for the price and the reviews. The room is small, tv, desk, kettle. No safe or fridge - but you can rent a safe for 4euro. The room did have a slight smell to it - maybe musty? The shower has no screen so you have to wash on an angle otherwise you flood the bathroom. The receptionists speak English and helped me out when I needed to find an internet cafe. There are many places on the surrounding streets to eat but everything is in French and many don't speak English. A Monoprix supermarket 50m left. We has a front room on the 4th floor and you can hear the train go by as well as cars, people, dogs barking, etc. It was very loud during the day and noisy during the night. We went to see the Moulin Rouge via the metro - very close, easy and safe but our sleep in was interrupted by trucks at 6 and then a jackhammer at 7.30. The street seems to be having a major renovation. Maybe request a back room if you stay here.

  • Stayed September 2013, travelled as a couple
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Helpful?
Thank weinzsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hastings
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 September 2013

I stayed here in the 19th arrondissement for just one night with my partner. The bed was comfy, and it was clean; the staff are professional, if a little cool, and it is quite a smart place, ideal for business users perhaps. BUT! you cannot pass each other at the foot of the bed! When moving between bathroom and Wc, for example, one of you will end up crawling over the bed. This made us feel really quite cramped and it was hard to relax. Everything was small - the bathroom, the wc, the wardrobe, the desk, .... just no space to stretch out. We had just moved from a hotel in Montmartre, which was much more spacious, so we really felt the difference. On the plus side, the canal area was interesting, with its 19th C industrial architecture - a new take on Paris, for me. And the hotel is right next to the Metro. So a mixed bag .. it depends on your need for space. It would be really nice for one person, possibly.

Room Tip: We had a ground floor courtyard room. It wasn't too bad, although people/men passing along the p...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 September 2013

If you're looking for a comfortable, modern, value for money hotel that's well located then Libertel Canal st Martin is perfect. A friend and I (mid twenty females) stayed here for 3 nights in August and were very pleasantly surprised by it. For a two star, budget, Parisian hotel I was expecting it to be a bit pokey and in need to updating, well our Parisian Paris room was much better than this - not luxurious of course, the rooms are small but not as small as I was expecting they're a perfectly comfortable size with good shelving and hanging space, with a small but modern bathroom with hairdryer and small toiletries. The best thing about the room - the bed, it was so comfy my friend and i were not looking forward to getting back to our own! I would liken the rooms to a UK Travelodge - nothing special but just what you need. Our room had a balcony on the seventh floor - which was nice to be able to step out for a bit and we had a view of the Sacre Coeur! Which at night looked amazing.

Location - great for us, of course it's always lovely to be in the center districts 1-5 but our budget wouldn't go anywhere near that. For us the location was a great compromise between price and convenience. The Jaures Metro station is 1 min walk away. We did a lot of walking around Paris where possible (best way to discover a city) and from our hotel we could walk to Notre Dame and the Sacre Coeur.

Baggage - I saw a previous reviewer saying the hotel didn't have a secure place for baggage - we didn't check about this - instead we used the baggage lockers at Gare du Nord - ignore the reviews all over the Internet about this service and hour long queues - this may have been the case some years ago but when we went (12pm and 5pm) there were no queues atall we were in an out in minutes.

Last thing - Highly recommend the Montmarte area for dinner - the streets around the corner from Moulin Rouge are packed with bustling traditional French cafe's for an authentic evening out.

  • Stayed August 2013, travelled with friends
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Helpful?
Thank Cat_Maris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
Level 6 Contributor
94 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 6 September 2013

Good hotel with an excellent value for money. My room was little, with windows on hotel coutyard and clean. Minimalist french bathroom in the room without bidet and windows. Bed was very confortable. Only negative aspect was room smell: cheese or food? The hotel at only 50 meters from Juares metro station. Hotel zone is very busy until night. Near hotel there are a lot of fast food, boulangerie and a market.

  • Stayed September 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank Turista24Ore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Little Falls, New Jersey
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 September 2013

Traveled last minute to Paris over last year holiday and managed to find this room. It was a bit compact but it was clean. Near the metro. Great pastry next door and fruit markets/grocery up the street. This hotel is great for singles or doubles who are seeing the sites and using the room for sleep/shower. I traveled with my daughter and the room was just right.

  • Stayed December 2012, travelled with family
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Helpful?
3 Thank dwezie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
Level 4 Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 30 August 2013

This hotel location is very accessible to the train station ... so getting around Paris will be easy. The room is very small which is typical to French hotel rooms... but you don't really want to stay in the hotel - you want to explore Paris or take the trains to other parts of the country (which we did) so it's ok.

  • Stayed November 2012, travelled as a couple
    • Value
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Helpful?
1 Thank F R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Libertel Canal Saint-Martin

Property: Libertel Canal Saint-Martin
Address: 5 avenue Secretan, 75019 Paris, France (Formerly Libertel La Villette)
Region: France > Ile-de-France > Paris
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#28 Best Value Hotel in Paris
#363 Business Hotel in Paris
Price Range (Based on Average Rates): £
Hotel Class:3 star — Libertel Canal Saint-Martin 3*
Number of rooms: 69
Official Description (provided by the hotel):
The Hotel's 69 rooms, entirely renovated and air-conditioned, are contained in 3 small typical Parisian buildings joined by a courtyard and a garden. The largest building has 38 rooms overlooking the main street. Some, named "Paris Comfort" offers a balcony with stunning views of the Butte Montmartre and the Sacre-Coeur. The 25 rooms of the second building, called "Privilege" as is peacefully located in the yard and garden. Warm tones married to white duvets give their charm and intimacy. The 6 remaining rooms, named "Villa Cosi", renovated in warm colors are located in a charming town house, surprisingly quiet for the middle of Paris. The approach of our architects was to rethink the rooms as comfortable cocoons using a rational and highly practical layout to make all the services immediately accessible along the walls. The choice of materials and subtly contemporary colours give a chic touch of elegance and design to the decor. The comfort and modernity are enhanced by the presence of large flat screen television with TNT and satellite, new bedding with quilt instead of the traditional bedspreads. ... more   less 
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Also Known As:
Libertel Canal Saint-Martin Hotel Paris
Libertel Canal Saint Martin Paris

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