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“Good hotel and facilities and deserves to be ranked higher” 4 of 5 bubbles
Review of Hyatt Regency Paris Etoile

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Hyatt Regency Paris Etoile
Ranked #1,411 of 1,795 Hotels in Paris
Fife
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Good hotel and facilities and deserves to be ranked higher”
4 of 5 bubbles Reviewed 14 February 2014

Stayed here for 3 nights over February, I originally booked the Ares Eiffel hotel which is a highly thought of boutique style hotel however nearer the time i decided to try Priceline for a hotel in Paris and see what i could come up with - The Answer was the Hyatt Etoile.

At first i was not happy and immediately regretted my decision as the hotel we were originally staying in Paris was in the top 25 hotels in Paris and well the Hyatt was down around 1200!!

Well once we arrived my mind went at ease, The place is fine infact i felt they were very professional and service was great at front desk and around the hotel, Our room was clean and had good views from the 18th floor, The hotel itself is very busy and seems to have a lot of buisness and chinese guests so using the lifts wasnt really fun as you never made a trip from lobby to hotel without stopping.

The hotel is in a great location, Next to a high end shopping centre,some good restaurants and great transport links, Metro is right beside hotel as is bus link to the airports and best of all very close the the red line which is the main line through Paris so good if you planned a trip to Disney.

All in all a good comfortable stay and worth the cost compared to other hotels in Paris, I really would expect this hotel to push on and improve its rating with guests in the future.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Craigybhoy985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Regency_Paris, Responsable relations clients at Hyatt Regency Paris Etoile, responded to this review, 18 February 2014
Dear Customer,

We would like to thank you for your very nice review about your stay with us. It is a real pleasure to read you did enjoy your Parisian stay through the location of the hotel nearby cultural attractions. We are also very happy to know that you appreciate the service: it is one of our priority to propose a high quality of service


Thank you again for all your compliments and we look forward to welcoming you back soon!

Best Regard,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,382 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (423)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
London, United Kingdom
Level Contributor
123 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed 13 February 2014

Stayed at the Hyatt this week on a business trip. It's a huge place - probably around 800 rooms. So its hard to create an atmosphere of course but the rooms really are terribly bland and soulless. Little colour, basic furnishings and bathroom. Essentially clean but totally uninspiring. Yes there is free wifi - but the TV channel choice was really limited in terms of anything English language.

Breakfast was really poor - limp days old fruit and little of interest to eat sadly.

On the up side - the view from the 34th floor bar is great.

Business meeting facilities were pretty good - we were well looked after and the in meeting room lunch was actually really good.

More colour in the rooms and a revamp of the breakfast would make quite a difference here.

Room Tip: a view of the Eiffel tower is probably best
See more room tips
  • Stayed February 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Regency_Paris, Responsable relations clients at Hyatt Regency Paris Etoile, responded to this review, 19 February 2014
Dear Guest,

Thank you for your feedback, and we do apologize we did not live up to usual Hyatt excellent standards.

However we are delighted that you enjoyed the view of the city from Bar La Vue, the view is indeed spectacular.

The rooms will be renovated this year. Our goal is to curate a unique experience and provide our guests with a memorable stay.
The project will include a renovation of the hotel’s guestrooms and refurbishment of its public areas.

We look forward to welcome you again in our hotel.
Sincerely
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Windsor, England, United Kingdom
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 12 February 2014

Paid nearly £200 to stay here for a single night because of a conference the congress center. The room deperately needs to be refurbished as its very tired and dated looking. Bathrooms had been redone recently so that was OK. My door lock was broken and reported it to the hotel who were very attentive.

Location and views are great and people will continue to stay here because of this but the rest is disappointing for the price you pay.

  • Stayed February 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank criminy27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Regency_Paris, Responsable relations clients at Hyatt Regency Paris Etoile, responded to this review, 19 February 2014
Dear Guest,

Thank you for taking time to share your valuable review, we are delighted to hear that you enjoyed both our location and the view of Paris.

For your next visit in Paris I advise you to try Bar La Vue on the 34th floor and savor one of our cocktails, at the same time you can enjoy the magic view of Paris by night.

As for the rooms, they will be renovated this year. Our goal is to curate a unique experience and provide our guests with a memorable stay.

The project will include a renovation of the hotel’s guestrooms and refurbishment of its public areas.

Thank you again for your review and we hope to welcome you back very soon.

Best Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Espoo, Finland
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 10 February 2014

Have stayed several times at this hotel. It used to be Concorde Lafayette, now Hyatt Regency. I choose it sometimes due to convenient location: if you need to be between the center and La Defense, or between the Southwest of Paris and CDG airport, and next to Peripherique, the location is good. The hotel has seen better days when it was Concorde Lafayette and new. Some rooms have since been refurbished, but more needs to be done, including public areas. The refurbished parts are quite nice, and rooms higher up have often stunning views. As has the bar at the top of course. Water pressure and temperature varies a lot in showed, and not just in one room. Gym is OK. WiFi works usually well. Breakfast room is a bit too small for the number of rooms in the hotel, so queues form outside during rush hour. Recent layout improvement has improved breakfast experience a bit. Apparently there is something wrong or outdated in the IT system or associated process, as check-in and check-out takes surprisingly long per person. All in all, average 3/5 in its category.

  • Stayed February 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank T U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Regency_Paris, Responsable relations clients at Hyatt Regency Paris Etoile, responded to this review, 12 February 2014
Dear Customer

Thank you very much for taking the time to write a comment about Hyatt Regency Paris Etoile in Trip Advisor. We are delighted to read that you enjoyed the location.

Our 4 star Hotel is located just minutes from both the Arc de Triomphe and the world-famous Champs Elysees, and within easy reach of the impressive La Defense complex.

We are sorry about the IT system; it was indeed an exceptional situation that will not happen again

As you mentioned, Now re-branded as Hyatt Regency Paris Etoile, we will begin rejuvenating this classic property in order to provide our unique Hyatt guest experience.

We look forward to welcome you back in the city of Light at Hyatt Regency Paris Etoile

Best Regard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sesto Calende, Italy
Level Contributor
130 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
2 of 5 bubbles Reviewed 7 February 2014

Business convention so I could only hope it was cheap for the company.

Elegant allm modern lift but once you reach your room to go back to the 70'. No real wardorobe in the room, drawers to small to be used for a normal size shirt, peeling paint on the fornitures. Bathroom too small if you are more than 10 year old, towels like sandpaper.

Restaurant with food which tried to be elaborate but at the end uou let everything in the dish, just relying on the bread which was very tasty and soft.

non acustic isolation at all, first morning one of the neighbors complained because I was on the phone, with low tone obviously, and he wasn't able to sleep since it was like I was inside his room.

  • Stayed January 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank PFerraglia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Regency_Paris, Responsable relations clients at Hyatt Regency Paris Etoile, responded to this review, 12 February 2014
Cher Customer,

Thank you for your feedback. Please accept our apologizes about the problem at the restaurant and the insolation. We truly hope that on your next return to Paris you will give us the opportunity to show you our true quality of the Hotel.

Appreciate your understanding and looking forward to welcome you back soon.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Paris hotels

Henley on Thames Oxfordshire
Level Contributor
166 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
2 of 5 bubbles Reviewed 6 February 2014

I was on the 32nd floor which gave me a great view of Paris. The room was poor and one day they didn't even clean it and said oh we'll do it tomorrow! Nice try! It was expensive for everything except not upmarket enough to warrant it. Buy your water locally it's €6 for a small bottle from the mini bar.
I had room service one night and it was very mediocre.

It's due a refurb next year which will make it less tired. It's also very close to a main metro line to the Louvre etc so easy to get around. Take the Air France bus to Port Maillot from Charles De Galle and it's €17 one way, the bus drops you off right outside which is ideal and far cheaper than a cab unless there is a few of you.

Room Tip: Higher floors have a great view over Paris
See more room tips
  • Stayed February 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Julia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Regency_Paris, Responsable relations clients at Hyatt Regency Paris Etoile, responded to this review, 13 February 2014
Dear Julia

Thank you for sharing your impressions regarding your stay at Hyatt Regency Paris Etoile. Please accept our apologizes about the housekeeping. Your feedback was shared with our team.

Appreciate your understanding and looking forward to welcome you back soon.

Best Regard,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 6 February 2014

We had a very warm welcome at reception and were upgraded to a deluxe room which was fantastic considering the excellent rate we were paying. Room fairly compact but beautifully decorated, amazing bathroom and shower, and very comfy bed. The location is perfect - we walked everywhere and the concierge staff recommend some very good restaurants all within a few minutes walk. All the staff we met were friendly and helpful..We would definitely stay here again.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Regency_Paris, Responsable relations clients at Hyatt Regency Paris Etoile, responded to this review, 13 February 2014
Dear Customer,

Thank you very much for your nice comment about your stay. It is a real pleasure to read that you appreciated the quality of service delivered by our team during all your stay: it is one of our priority to propose a high quality of service. It is also good to know that you enjoyed the location of the hotel which is near many restaurants and shopping areas.

We will share your very nice comment with all our teams and will be more than happy to welcome you back during your next Parisian getaway!

Best Regard,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Paris Etoile

Property: Hyatt Regency Paris Etoile
Address: 3 Place du General Koenig, 75017 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#475 Luxury Hotel in Paris
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hyatt Regency Paris Etoile 4*
Number of rooms: 950
Official Description (provided by the hotel):
Hyatt Regency Paris Etoile, formerly the renowned Hotel Concorde La Fayette, stands as one of the most impressive properties in the city, just minutes from both the Arc de Triomphe and the world-famous Champs Elysees, and within easy reach of the impressive La Defense complex. Offering so much more than a great location in this cosmopolitan city, our 34-storey hotel offers truly unique views over Paris from its 950 guestrooms and suites. ... more   less 
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Also Known As:
Concorde La Fayette Hotel
Concorde La Fayette Paris
Concorde Lafayette Hotel

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