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“Excelent services and localization”

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Hyatt Regency Paris Etoile
Ranked #1,302 of 1,802 Hotels in Paris
Manaus, AM
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Excelent services and localization”
Reviewed 21 February 2014

Great services, bar, very good breakfast and localization, the hotel is near the metro station, shippings and good restaurants. It is an excellent hotel for travel for business, conferences and tourism.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank elianecollins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Regency_Paris, Responsable relations clients at Hyatt Regency Paris Etoile, responded to this review, 26 February 2014
Dear Guest,

Thanks for the amazing review you kindly shared.

We are all absolutely delighted to have provided you with a facilitative location, either for you work or for leisure.

Our location is indeed in the heart of Paris and provides our clients with all the accommodation necessary to make their stay easier and more pleasant.

We are looking forward to welcome you back soon at Hyatt Regency Paris Etoile.

Sincerely
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
New York City, New York
Level Contributor
126 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 21 February 2014

I am completing an 11 day stay in the hotel while on business in Paris. The hotel was recommended by a colleague because of the terrific location. My Company is located in Neuilly, a short distance from the hotel so walking in everyday was no problem and this lovely suburb is worth exploring. If you do not want to wander away from the neighborhood, there are plenty of great restaurants within walking distance that have very good food and are trendy. The metro station is nearby and the Champs Elysees, Arc de Triomphe and Palais de Congress are a short distance away as well. The views from the rooftop bar are spectacular and depending on which side of the hotel your room is on, seeing the Eiffel Tower each night is a treat in itself. I will agree with some of the other contributors that the property needs an overhaul. Upon check in, I was told that the work is beginning. The hotel is the former Concorde La Fayette. I would definitely stay here again for my next trip to Paris and look forward to seeing the renovations completed.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marad12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Regency_Paris, Responsable relations clients at Hyatt Regency Paris Etoile, responded to this review, 26 February 2014
Dear Guest,

Thank you for staying at Hyatt Regency Paris Etoile and for posting such an amazing review.

We are so delighted to hear that you have enjoyed your stay with us and that you will return upon your next visit.

We will certainly share your kind words with the team.

We cannot wait to welcome you back

Best regards
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West Yorkshire
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 February 2014

Stayed at the hotel this week for two nights. Lobby, bar lounge and surrounding areas are spacious,excellent and high quality decor. Adjacent to the shopping mall and the location is near to the Metro, restaurants and a pleasant walk to the Arc de Triomphe. The reception staff, concierge and bar staff are very helpful, friendly and offer excellent advice. The common perception that some hotel staff are arrogant, indifferent in Paris hotels is not present at this hotel. Excellent view from the room on the 28th floor (renovated room) and from the bar on the 34th floor. Fitness room is very well equipped.
It's a pity there's no tea/coffee facilities, this is my only complaint! Would have no reservations recommending this hotel !
Irish pub, James Joyce, opposite the hotel for a pleasant evening showing sport!

Room Tip: ask for a renovated room and preferably on a "high floor" to take advantage of the views o...
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank geffers7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Regency_Paris, Responsable relations clients at Hyatt Regency Paris Etoile, responded to this review, 26 February 2014
Dear Guest,

Thank you very much for your nice comment about your stay. We are glad that you enjoyed your stay and the amazing view of Paris.

It’s good to know that you enjoyed our fitness center, it’s the highest fitness center of Paris.

It is a real pleasure to read that you appreciated the quality of service delivered by our team: it is one of our priorities to propose a high quality of service.

Unfortunately, for security reasons we are not allowed to provide kettle in the rooms.

We will share your very nice comment with all our teams and will be more than happy to welcome you back very soon

Best Regards
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Tel Aviv, Israel
1 review
Reviewed 19 February 2014

it is my first time in Paris and I have been for five days at this hotel.
the location is great. five minutes walking from Arc de triumph, a minute walking from metro
very easy to get anyway.
the staff are professional and kindly.
I want to mention Christophe the concierge manager.
I made a delivery package from UK and at the moment I arrived I got it all.
further, I want to mention the reception staff who upgrade my room to Eiffel view at
the 25th floor, just because I told them that im going to propose my girlfriend.
you are the best!
the breakfast is defiantly fine in Europe standard.
everything is clean and smells good .
un doubt - I will be back
:)

Thanks!!!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Regency_Paris, Guest Relations Manager at Hyatt Regency Paris Etoile, responded to this review, 20 February 2014
Dear John

what an amazing review thanks you! The quality of service is one of our priorities and it is a real pleasure to know that you did appreciate the hospitality provided by our team. It is also very nice to read that you enjoyed the Eiffel Tower view from your room and Congratulations!

Finally, we are more than happy to know that you appreciated the breakfast and we hope that you tasted the traditional French pastries.
We will be more than happy to welcome you during your next stay in Paris!

Best Regards,
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Dublin, Ireland
Level Contributor
99 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 18 February 2014 via mobile

Stayed here for two nights over the weekend. Stayed in a executive suite on the 33rd floor! Great room but could do with some updating.

Used the regency club a bit while we were there. Champagne, wine, beers, minerals and canapés served each evening to club members. Very comfortable with friendly and helpful staff.

The views from the bar on the top floor (34th floor) are stunning. The gym on the top floor is pretty basic.

Our room had queen size bed, sofas, two televisions, minibar. Unfortunately no tea/coffee making facilities in the room. Separate bathroom and toilet. Good wifi connection provided free.

If coming from Charles de Gaulle airport book your transfers with "les cars Air France". They drop off and pick up right outside hotel. Cost of €27.50 each return trip.

Definitely recommend this hotel and will return!

Stayed February 2014, travelled as a couple
Helpful?
Thank D8Venturer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Regency_Paris, Guest Relations Manager at Hyatt Regency Paris Etoile, responded to this review, 20 February 2014
Dear Customer,

Thank you very much for such a great review on your stay. It is so wonderful to know that we were able to provide you with the Hyatt experience throughout your stay. Thank you also for taking the time to share it.

Be assured that all team members have been informed of your positive feedback and we all look forward to renewing this experience to you soon.

Best Regard,
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Dublin, Ireland
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 February 2014

Stayed for the weekend and were lucky enough to be in a room with a wonderful view of the city & landmarks and this made our stay. Rooms are small but have all that you need and location of the hotel is perfect. Below hotel is link to M1 metro (up and down Champs Elysees & links to rest of Paris) and also to the RER (trains outside of normal metro offering) and on top of that you can easily walk to Arc de T from the hotel. The view from the 34th floor bar is superb but be warned about the drinks prices, one is enough! Hotel has 900+ rooms, is business stay focused but staff were very helpful, friendly and concierge called into our room after arriving to welcome us and make sure we were settling in ok. Breakfast was basic but again, was fine for what we required, as were keen to get out and see the city. Overall, we loved our weekend and would definitely return to this hotel. Paris is Paris, expensive and hotel rooms are generally smaller but in terms of location, attitude of the staff, and access to amenities & tourist attractions, difficult to find a better location.

Special thanks to Emilie Laurent (concierge desk) who looked after us so well when we got there and also was so helpful over email prior to us arriving. Made our trip.

Quick Tips:
- Les Car (bus from airport) drops you right outside hotel, costs €29 return and comes every half an hour. Stress free and very handy. RER (train) also goes from airport but if you have luggage, get the bus. ( a lot of stairs to come up from RER to ground level )
- Get the Metro 1 to Palais Royal, switch over to Metro 7, and visit the Latin Quarter for lovely meals, reasonable set price menus and a really nice atmosphere.
- You can walk / metro to everywhere from this hotel, no need for taxis so big saving.
- Versailles ( 40 mins away ) is a must day trip ;€12.50 online or €15.00 there and again, easy to get to from metro stop below hotel.

Room Tip: There are 900 rooms in this hotel, we were very lucky to be given a room with a stunning view by the...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank colm4157
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Regency_Paris, Responsable relations clients at Hyatt Regency Paris Etoile, responded to this review, 18 February 2014
Dear colm4157


We would like to thank you for your very nice review about your stay with us. It is a real pleasure to read you did enjoy your Parisian stay through the location of the hotel nearby cultural attractions. We are also very happy to know that you appreciate the Bar La Vue and the breakfast.

Thank you again for all your compliments and we look forward to welcoming you back soon!

Best Regard
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Toronto, Canada
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 February 2014

Booked this hotel from Priceline for 2 nights in Feb 2014. The rate was a big discount compared to the hotel website. Took about 30-40 min from the airport with Les Cars 2 transport. The hotel is located in a great area, with many shops, restaurants and the Metro directly linked to the hotel. All the main attractions are accesible with the Metro, best bet is to get a 2 or 3 day pass depending on how many days you need. Gives you unlimited travel with the Metro. Beware of scammers at the Metro stations that try and help you purchase tickets but give you expired tickets in return.
The hotel room could use some work, but I believe the Hyatt will be doing renovations this year, as the hotel used to be a different chain not too long ago. Check in was smooth, lobby looks nice and staff were helpful.
Would def stay here again.

Room Tip: Ask for a room with a view of the Eiffel Tower
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Petros B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Regency_Paris, Responsable relations clients at Hyatt Regency Paris Etoile, responded to this review, 18 February 2014
Dear Petros B,


What a nice and detailed review, thank you! Thank you also very much for choosing Hyatt Regency Paris Etoile and taking the time to write a review about your stay.

We are really happy to read that you enjoyed your stay. It is a pleasure to know that you enjoyed the location. We are more than happy to know that you enjoyed the level of service our colleagues has provided you.

Be sure that we will share your nice review with all our teams and we will be more than pleased to welcome you back very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Paris Etoile

Property: Hyatt Regency Paris Etoile
Address: 3 Place du General Koenig, 75017 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#483 Luxury Hotel in Paris
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hyatt Regency Paris Etoile 4*
Number of rooms: 950
Official Description (provided by the hotel):
Hyatt Regency Paris Etoile, formerly the renowned Hotel Concorde La Fayette, stands as one of the most impressive properties in the city, just minutes from both the Arc de Triomphe and the world-famous Champs Elysees, and within easy reach of the impressive La Defense complex. Offering so much more than a great location in this cosmopolitan city, our 34-storey hotel offers truly unique views over Paris from its 950 guestrooms and suites. ... more   less 
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Also Known As:
Concorde La Fayette Hotel
Concorde La Fayette Paris
Concorde Lafayette Hotel

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