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Hyatt Regency Paris Etoile
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Reviews (2,780)
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Reviewed 15 March 2014

My wife and I recently celebrated our 50th anniversary in Paris and stayed seven nights at the Hyatt Regency Etoile. It couldn't have been better! Our room was beautiful with a great view of the Eiffel Tower. The Concierge desk was most helpful in helping us arrange tours, dinner reservations,etc. Many restaurants are within a couple of blocks of the hotel and they were all good!

WiFi, room service, great breakfast buffet were all superb.

Marjolaine Cohen, Guest Relations, was very helpful in all we asked and even found special ways to make our visit memorable.

KK Dallas, TX

Room Tip: The 22nd floor offers rooms with an amazing view of the Eiffel Tower.
  • Stayed: February 2014, travelled as a couple
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1  Thank K K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Regency_Paris, Responsable relations clients at Hyatt Regency Paris Etoile, responded to this reviewResponded 19 March 2014

Dear Customer,

Thank you very much for such a nice review. Thank you for choosing the hotel to celebrate your 50th anniversary and congratulations! It was wonderful to read this.

Hyatt Regency Paris Etoile is a place for all lovers, and the view is magical. It is close to central attractions and the Bar la Vue offers you a unique view in front of the Eiffel Tower.

We will be more than happy to welcome you back.

We will share your comments with Marjolaine and the Concierge team.

Best regards,

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Reviewed 15 March 2014

A very old room, old furniture, bathroom door with a hole, toilet seat broken...a breakfast at 24 euros with only scrambled eggs in a bowl, some ham, one type of cheese, no yoghurt,...There are maybe better hotels in Paris for the same price or cheaper...

2  Thank Berry36
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Hyatt_Regency_Paris, Responsable relations clients at Hyatt Regency Paris Etoile, responded to this reviewResponded 19 March 2014

Dear Berry36,

Thank you for your comment. We are sorry to read that you did not enjoy your stay with us. For your information, some rooms are renovated and offer a very nice view of Paris.
Now re-branded as Hyatt Regency Paris Etoile, we will begin rejuvenating this classic property in order to provide our unique Hyatt guest experience.

The project will include a renovation of the hotel’s guestrooms and refurbishment of its public areas.

Work will begin this year. Our goal is to create a unique experience and provide our guests with a memorable stay.

Once again, thank you for choosing Hyatt Regency Paris Etoile and I hope to see you back in the “City of Lights”.

Best regards,

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Reviewed 8 March 2014

Great Location. Great Service. When we told them it was our honeymoon they put us on a higher floor to have the view of the eiffel tower from our window. They gave us a map and wrote on it to help us to get to locations in the city.

  • Stayed: February 2014
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1  Thank Amazedkari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Regency_Paris, Responsable relations clients at Hyatt Regency Paris Etoile, responded to this reviewResponded 12 March 2014

Dear Guest,

Thank you very much for your very kind feedback about your stay at Hyatt Regency Paris Etoile.

It is a real pleasure for us to know that our team has provided a high quality of service and exceeded your expectations.

We are also very happy to read that you enjoyed your room, with its great view of the Eiffel Tower.

We will be more than happy to welcome you during your next stay in Paris.

Best Regards,

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Reviewed 7 March 2014

The hotel could have been better for the price i paid. The lobby had a lot of activity going on and the view was great. Other then that it was an average hotel. It is in a good location but I don't think I don't think i will ever go back.

  • Stayed: April 2013, travelled solo
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Thank eric s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Regency_Paris, Responsable relations clients at Hyatt Regency Paris Etoile, responded to this reviewResponded 12 March 2014

Dear Guest,

Thank you very much for choosing Hyatt Regency Paris Etoile and for taking the time to write a review about your stay.

We are pleased to know that you enjoyed the views of Paris, they are indeed amazing.

Please accept our sincere apologies concerning the level of service, which seems not to be as high as you expected.

We truly hope that on your next return to Paris you will give us the opportunity to show you the true quality of our service.

We appreciate your understanding and look forward to welcoming you back again soon.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2014

I last stayed here in 2012, when it was still known as the Concorde Lafayette. What a change from the crummy place it was! I got one of the renovated rooms, and while it was not large, it was perfectly adequate for a short stay, very practically furnished (power socket on both sides of the bed!), good quality WiFi and a nice view of the Tour Eiffel. Price within reason for a 4 star hotel in the XVI arrondissement, across the road from Metro and RER stations. Only negative a slow check -in, though to compensate for it the kind lady behind the counter gave me a better room!

  • Stayed: March 2014, travelled on business
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Thank Davide L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Regency_Paris, Responsable relations clients at Hyatt Regency Paris Etoile, responded to this reviewResponded 12 March 2014

Dear Guest,

Thank you for the amazing review you kindly shared.

We are glad that your enjoyed your stay with us, it is very nice to read that you were so pleased with our renovated rooms.

Concerning your check in, we will make sure that we share your information with the Manager
.
We really look forward to welcoming you back upon your next visit to Paris.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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